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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Where else but zZounds are you going to get to Play As You Pay and get such a great price?" Customer on July 2, 2016
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Universal Audio Apollo Twin Duo Thunderbolt Audio Interface (Mac)
Universal Audio Apollo Twin Duo Thunderbolt Audio Interface (Mac)
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The Universal Audio Apollo Twin Audio Interface reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everywhere.... Learn more...
PreSonus Studio One 3 Recording Package
PreSonus Studio One 3 Recording Package
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A complete, all-PreSonus hardware/software recording kit -- just add a Mac, PC, or iPad, and XLR and speaker cables! Start recording today with this complete, all-Pr... Learn more...
Universal Audio Apollo Twin USB Duo Audio Interface (Windows)
Universal Audio Apollo Twin USB Duo Audio Interface (Windows)
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Apollo Twin USB reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everywhere. This 2x6 USB 3 audio interface ... Learn more...
Focusrite Scarlett 2i2 2nd Gen Studio Recording Package
Focusrite Scarlett 2i2 2nd Gen Studio Recording Package
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Everything you need to make professional recordings on your Mac or PC, all in one box. Scarlett 2i2 Studio Pack includes the compact Scarlett 2i2 USB audio interfac... Learn more...
Focusrite Scarlett 6i6 2nd Gen USB Audio Interface
Focusrite Scarlett 6i6 2nd Gen USB Audio Interface
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Focusrite Scarlett 6i6 is ideal for producers, recording artists, multi-instrumentalists and small bands that want to record vocals, guitar and keyboards simultaneou... Learn more...
Universal Audio Apollo Twin Solo Thunderbolt Audio Interface
Universal Audio Apollo Twin Solo Thunderbolt Audio Interface
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The Universal Audio Apollo Twin Solo Audio Interface reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everyw... Learn more...
Focusrite Scarlett 2i2 2nd Gen USB Audio Interface
Focusrite Scarlett 2i2 2nd Gen USB Audio Interface
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Scarlett 2i2 is the best selling USB audio interface in the world, and for good reason. It focuses on just three things; achieving the best sound, the fastest spee... Learn more...
Native Instruments Komplete Audio 6 USB Interface
Native Instruments Komplete Audio 6 USB Interface
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The Native Instruments Komplete Audio 6 USB interface is a high-quality 6-channel audio interface with everything you need to record, play and perform music: four an... Learn more...
Avid Pro Tools Duet Bundle
Avid Pro Tools Duet Bundle
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Designed for singer/songwriters and loop-based musicians, Pro Tools Duet enables you to turn your Mac or PC into a powerful yet portable music creation and audio rec... Learn more...
Apogee Duet Audio Interface for iPad and Mac
Apogee Duet Audio Interface for iPad and Mac
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Apogee Duet is an award-winning audio interface, headphone amp and MIDI interface making it easy to create professional recordings anywhere on your iPod touch, iPhon... Learn more...
PreSonus AudioBox USB Audio Interface
PreSonus AudioBox USB Audio Interface
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Capture your ideas wherever you are with the PreSonus AudioBox USB 2x2 USB recording system. The AudioBox USB is a USB bus-powered audio recording interface featurin... Learn more...
RME Babyface Pro USB Audio Interface
RME Babyface Pro USB Audio Interface
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The Babyface Pro once again demonstrates RME's absolute commitment to superior craftsmanship, not only in audio circuits and driver development, but also in mechanic... Learn more...
Focusrite Scarlett 2i4 2nd Gen USB Audio Interface
Focusrite Scarlett 2i4 2nd Gen USB Audio Interface
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The second generation Scarlett 2i4 is a versatile USB-powered audio interface, ideal for anyone needing a cue mix for performing or recording. With Scarlett 2i4 your... Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
PreSonus AudioBox iTwo Studio Bundle Recording Package
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Start recording today with this complete, all-PreSonus mobile-recording package for Mac, Windows, and iPad! It's a great choice for multitrack song production, demos... Learn more...
Audient ID22 USB Audio Interface
Audient ID22 USB Audio Interface
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The Audient iD22 transforms your DAW into a world-class recording system by connecting directly to your microphones, computer and monitors. Audient's focus is on pro... Learn more...
Audient iD14 USB Audio Interface
Audient iD14 USB Audio Interface
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The Audient iD14 delivers the audio performance of a large format console in a compact and elegant desktop package. iD14 provides a pair of world-class Audient conso... Learn more...
Tascam UH-7000 High Resolution USB Audio Interface
Tascam UH-7000 High Resolution USB Audio Interface
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As audio interface manufacturers strive to design products that help bridge the gap between studio-quality recording and home recording, TASCAM built the bridge. Mee... Learn more...
PreSonus Studio 192 Mobile 22x26 USB Interface
PreSonus Studio 192 Mobile 22x26 USB Interface
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The PreSonus Studio 192 Mobile is an ultra-low-latency USB 3.0 audio interface and studio command center. It offers 22 x 26 I/O and pristine audio quality up to 192 ... Learn more...
Roland UA-S10 Super UA USB Audio Interface
Roland UA-S10 Super UA USB Audio Interface
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The Roland Super UA combines audiophile sound quality, premium build quality and low latency performance into a next generation audio interface for Mac and PC. With ... Learn more...
Focusrite Clarett 2Pre Thunderbolt Audio Interface
Focusrite Clarett 2Pre Thunderbolt Audio Interface
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With ten inputs and four outputs, Focusrite's Clarett 2Pre Thunderbolt interface is ideal for the discerning singer-songwriter. It includes two newly-designed Claret... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!