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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the bomb. They have great customer service and super fast shipping. I have spent a ton of money the last few years with the bulk of my purchases made here." Customer on November 21, 2016
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Taylor T5 Standard Electric Guitar (with Case)
Taylor T5 Standard Electric Guitar (with Case)
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The Taylor T5 Standard features a Sitka spruce top paired with hollow sapele body, yielding a blend of acoustic resonance and electric horsepower.... Learn more...
Taylor 714ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
Taylor 714ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
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Part of Taylor's 700 Series rosewood guitars, the Taylor 714ce-N features a Sitka spruce top.... Learn more...
Taylor T5 Pro Electric Guitar (with Case)
Taylor T5 Pro Electric Guitar (with Case)
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A striking figured maple top sets the Taylor T5 Pro apart from its other T5 siblings.... Learn more...
Taylor 520e Dreadnought Acoustic-Electric Guitar
Taylor 520e Dreadnought Acoustic-Electric Guitar
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Taylor's 500 Series Dreadnoughts boast several distinctive design strokes, including a slightly shorter 24-7/8-inch scale length and a V-carve neck with a slotted he... Learn more...
Taylor T5z Standard Electric Guitar
Taylor T5z Standard Electric Guitar
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Say hello to the T5z Standard, the innovative addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar loo... Learn more...
Taylor 456ce Grand Symphony Acoustic-Electric Guitar, 12-String
Taylor 456ce Grand Symphony Acoustic-Electric Guitar, 12-String
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The cutaway 12-string Taylor 456ce showcases solid African ovangkol's responsive, rosewood-like tone, which pairs well with Sitka spruce and can accommodate a range ... Learn more...
Taylor 416ce Grand Symphony Cutaway Acoustic-Electric Guitar
Taylor 416ce Grand Symphony Cutaway Acoustic-Electric Guitar
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The sonic power and depth of Taylor's Grand Symphony body shape, especially in the lower mids, adds girth and sustain to the overall voice. The cutaway ovangkol/spru... Learn more...
Taylor 324 Blackwood Grand Auditorium Acoustic Guitar (with Case)
Taylor 324 Blackwood Grand Auditorium Acoustic Guitar (with Case)
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The Taylor 324 features Tasmanian blackwood back and sides with a rich-grained mahogany top which gives this medium-size cutaway Grand Auditorium body plenty of tona... Learn more...
Taylor 324e Blackwood Grand Auditorium Acoustic-Electric Guitar
Taylor 324e Blackwood Grand Auditorium Acoustic-Electric Guitar
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A rich-grained mahogany top paired with Tasmanian blackwood back and sides give Taylor's medium-size Grand Auditorium body plenty of tonal and visual character. The ... Learn more...
Taylor 320e Dreadnought Acoustic-Electric Guitar
Taylor 320e Dreadnought Acoustic-Electric Guitar
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Taylor's 320e blends tonal warmth, power and clarity into an incredibly playable form. Blackwood back and sides bring out a strong midrange focus and top-end sparkle... Learn more...
Taylor T5z Pro Electric Guitar
Taylor T5z Pro Electric Guitar
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Say hello to the T5z Pro, the spunky addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar look and fee... Learn more...
Taylor 410ce Acoustic-Electric Guitar
Taylor 410ce Acoustic-Electric Guitar
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The cutaway 410ce marries the classic dreadnought body style with modern Taylor refinements to create an inspiring playing experience. Solid ovangkol shares rosewood... Learn more...
Taylor 210ce Dreadnought Acoustic-Electric Guitar (with Gig Bag)
Taylor 210ce Dreadnought Acoustic-Electric Guitar (with Gig Bag)
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The layered rosewood 200 Series models hone in on the fundamentals of a great guitar-playing experience to give you clear, balanced tone and great intonation. With a... Learn more...
Taylor 324ce Grand Auditorium Cutaway Acoustic-Electric Guitar (with Case)
Taylor 324ce Grand Auditorium Cutaway Acoustic-Electric Guitar (with Case)
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A rich-grained mahogany top paired with Tasmanian blackwood back and sides give Taylor's medium-size cutaway Grand Auditorium body plenty of tonal and visual charact... Learn more...
Taylor 414ce Cutaway Acoustic-Electric Guitar (with Case)
Taylor 414ce Cutaway Acoustic-Electric Guitar (with Case)
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The acoustic/electric Grand Auditorium 414ce responds well to an array of playing styles thanks to Taylor's proprietary body shape and the expansive tonal palette of... Learn more...
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
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The Taylor K28e is made of Hawaiian koa of which its captivating beauty is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright... Learn more...
Taylor K22ce Koa Grand Concert Acoustic-Electric Guitar
Taylor K22ce Koa Grand Concert Acoustic-Electric Guitar
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The Taylor K22ce captures Hawaiian koa's captivating beauty that is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright and fo... Learn more...
Taylor 410 Dreadnought Acoustic Guitar
Taylor 410 Dreadnought Acoustic Guitar
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The Taylor 410 dreadnought acoustic guitar yields a bold, rich voice with a superb defined low end and an impressive projection thanks to its dreadnought body made o... Learn more...
Taylor 322ce Grand Concert Acoustic-Electric Guitar (with Case)
Taylor 322ce Grand Concert Acoustic-Electric Guitar (with Case)
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The mahogany-top cutaway Grand Concert 322ce will appeal to rootsy fingerstyle players craving a comfortable playing experience. The 24-7/8-inch neck makes fretting ... Learn more...
Taylor 322e 12-Fret Acoustic-Electric Guitar (with Case)
Taylor 322e 12-Fret Acoustic-Electric Guitar (with Case)
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Taylor's 12-fret necks feature the slightly shorter 24-7/8-inch scale length of the Grand Concert and a repositioned bridge that sits closer to the center of the low... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!