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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have purchased six guitars from zZounds. All have been received in excellent condition and on a timely basis. The payments plans are great, especially the 4 pay." - Customer on May 15, 2017
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Taylor T5z Pro Electric Guitar (with Case)
Taylor T5z Pro Electric Guitar (with Case)
(1)
New from $2,699.00 SAVE 22%
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Say hello to the T5z Pro, the spunky addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar look and fee... Learn more...
Taylor 214e DLX Grand Auditorium Acoustic-Electric Guitar
Taylor 214e DLX Grand Auditorium Acoustic-Electric Guitar
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Taylor's distinctive 200 Series Deluxe category is loaded with high-end performance appeal. The 214e DLX features the musically versatile Grand Auditorium body style... Learn more...
Taylor T5 Classic Electric Guitar
Taylor T5 Classic Electric Guitar
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Mahogany-top guitars aren't exclusive to Taylor's acoustic line. The character-rich hog-top T5 Classic shows off a dark, earthy look that's underscored by a satin cl... Learn more...
Taylor 414ceR Grand Auditorium Cutaway Acoustic-Electric Guitar
Taylor 414ceR Grand Auditorium Cutaway Acoustic-Electric Guitar
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The acoustic/electric Grand Auditorium 414ce-R responds well to an array of playing styles thanks to Taylor's flagship body shape and the classic pairing of rosewood... Learn more...
Taylor 614ce Cutaway Grand Auditorium Acoustic-Electric Guitar (with Case)
Taylor 614ce Cutaway Grand Auditorium Acoustic-Electric Guitar (with Case)
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New from $3,199.00 SAVE 23%
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The cutaway acoustic/electric Taylor 614ce marries maple's bright, focused tone with Taylor's versatile Grand Auditorium body shape, offering a full-range option for... Learn more...
Taylor 714ce Acoustic-Electric Guitar
Taylor 714ce Acoustic-Electric Guitar
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Taylor's 700 Series takes the classic tonewood pairing of rosewood and spruce and conjures up a rootsy Americana vibe.... Learn more...
Taylor T5 Standard Electric Guitar (with Case)
Taylor T5 Standard Electric Guitar (with Case)
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The Taylor T5 Standard features a Sitka spruce top paired with hollow sapele body, yielding a blend of acoustic resonance and electric horsepower.... Learn more...
Taylor T5z Standard Electric Guitar
Taylor T5z Standard Electric Guitar
New from $2,299.00 SAVE 23%
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Say hello to the T5z Standard, the innovative addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar loo... Learn more...
Taylor 522e 12-Fret Grand Concert Acoustic-Electric Guitar (with Case)
Taylor 522e 12-Fret Grand Concert Acoustic-Electric Guitar (with Case)
New from $2,549.00 SAVE 23%
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Like Taylor's other 12-fret models, this all-mahogany edition takes playability to another level with a slinky handfeel on the strings and a surprisingly warm and po... Learn more...
Taylor 814ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
Taylor 814ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
(2)
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The addition of the Taylor 814ce-N to Taylor's easy-to-play nylon-string models in its flagship series speaks to the emergence of nylon tone as an increasingly popul... Learn more...
Taylor 514ce Grand Auditorium Cutaway Acoustic-Electric Guitar (with Case)
Taylor 514ce Grand Auditorium Cutaway Acoustic-Electric Guitar (with Case)
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The cutaway Taylor Grand Auditorium 514ce is a perennial favorite with singer-songwriters and light-to-medium strummers. The pairing of mahogany back and sides with ... Learn more...
Taylor K24ce Grand Auditorium Acoustic-Electric Guitar (with Case)
Taylor K24ce Grand Auditorium Acoustic-Electric Guitar (with Case)
New from $4,399.00 SAVE 22%
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Hawaiian koa's captivating beauty is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright and focused, with warm overtones that... Learn more...
Taylor 224CE-K Koa Grand Auditorium Acoustic-Electric Guitar (with Case)
Taylor 224CE-K Koa Grand Auditorium Acoustic-Electric Guitar (with Case)
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Fans of Hawaiian koa will love the look, feel and sound of this Taylor 224CE-K Koa Grand Auditorium Acoustic-Electric Guitar. A shaded edgeburst elevates the vintage... Learn more...
Taylor 712ce 12-Fret Grand Concert Acoustic-Electric Guitar
Taylor 712ce 12-Fret Grand Concert Acoustic-Electric Guitar
New from $3,149.00 SAVE 23%
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This cutaway 12-fret Grand Concert delivers a playing experience that blends physical comfort with surprising warmth and tonal power for a compact body. The 12-fret ... Learn more...
Taylor 220ce-K DLX Cutaway Koa Acoustic-Electric Guitar (with Case)
Taylor 220ce-K DLX Cutaway Koa Acoustic-Electric Guitar (with Case)
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A gorgeous Koa top plus playability, tonal clarity and impeccable workmanship, the Taylor 220ce DLX is a great guitar for the musician progressing to the next level.... Learn more...
Taylor 522ce 12-Fret Grand Concert Cutaway Acoustic-Electric Guitar
Taylor 522ce 12-Fret Grand Concert Cutaway Acoustic-Electric Guitar
New from $2,749.00 SAVE 23%
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Like Taylor's other 12-fret models, this all-mahogany edition takes playability to another level with a slinky handfeel on the strings and a surprisingly warm and po... Learn more...
Taylor 326ce Grand Symphony Acoustic-Electric Guitar
Taylor 326ce Grand Symphony Acoustic-Electric Guitar
New from $1,899.00 SAVE 22%
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Taylor's bold-voiced Grand symphony shape paired with a mahogany top, Venetian cutaway and Sapele body adds up to a solid balanced of tonal depth, focus and upper en... Learn more...
Taylor T5z Custom Electric Guitar (with case)
Taylor T5z Custom Electric Guitar (with case)
(2)
New from $2,999.00 SAVE 21%
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Say hello to the T5z Custom, an impressive addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar look a... Learn more...
Taylor 410 Dreadnought Acoustic Guitar (with Case)
Taylor 410 Dreadnought Acoustic Guitar (with Case)
New from $1,699.00 SAVE 24%
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With its large voice and rosewood-like tone and harmonics, this Dreadnought can hold its own in any situation.... Learn more...
Taylor 524ce Grand Symphony Acoustic-Electric Guitar
Taylor 524ce Grand Symphony Acoustic-Electric Guitar
New from $2,599.00 SAVE 23%
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This cutaway Grand Auditorium blends Taylor's most versatile body style with the fundamental focus and meaty midrange of mahogany, emphasized further with the mahoga... Learn more...
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Questions? Our gear experts can help!
844-zZounds (844-996-8637)
When you call, mention priority code 1ZZ-CJ4L. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!