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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds treats you like you're their best and only customer and they are also well staffed and very knowledgeable about their merchandise." - customer on March 1, 2017
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Taylor 714ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
Taylor 714ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
(1)
New from $2,999.00 SAVE 23%
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Part of Taylor's 700 Series rosewood guitars, the Taylor 714ce-N features a Sitka spruce top.... Learn more...
Taylor 322ce Grand Concert Acoustic-Electric Guitar (with Case)
Taylor 322ce Grand Concert Acoustic-Electric Guitar (with Case)
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The mahogany-top cutaway Grand Concert 322ce will appeal to rootsy fingerstyle players craving a comfortable playing experience. The 24-7/8-inch neck makes fretting ... Learn more...
Taylor T5 Custom Electric Guitar (with Case)
Taylor T5 Custom Electric Guitar (with Case)
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New from $2,999.00 SAVE 21%
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of $249.92
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The vintage beauty of a shaded edgeburst Hawaiian koa top gives each Taylor T5 Custom a classic island vibe.... Learn more...
Taylor 712e GC 12Fret Acoustic-Electric Guitar
Taylor 712e GC 12Fret Acoustic-Electric Guitar
New from $2,949.00 SAVE 24%
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The revoiced 700 Series features Lutz spruce tops, Performance bracing, and protein glue, which together yield more overall volume and projection, with a strong fund... Learn more...
Taylor 210eDLX Dreadnought Acoustic-Electric Guitar
Taylor 210eDLX Dreadnought Acoustic-Electric Guitar
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Taylor's distinctive 200 Series Deluxe category is loaded with high-end performance appeal. The Dreadnought 210 DLX delivers a powerful strumming and flatpicking voi... Learn more...
Taylor 510e Dreadnought Acoustic-Electric Guitar
Taylor 510e Dreadnought Acoustic-Electric Guitar
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Taylor's 500 Series Dreadnoughts boast several uniquely compelling design features, including a slightly shorter 24-7/8-inch scale length and a V-carve neck with a s... Learn more...
Taylor 512ce Grand Concert Cutaway Acoustic-Electric Guitar (with Case)
Taylor 512ce Grand Concert Cutaway Acoustic-Electric Guitar (with Case)
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A fingerstylist's dream, Taylor's mahogany/cedar Grand Concert 512ce packs a lot of midrange warmth into a comfortable, player-friendly package. The smaller body and... Learn more...
Taylor 522ce 12-Fret Grand Concert Cutaway Acoustic-Electric Guitar
Taylor 522ce 12-Fret Grand Concert Cutaway Acoustic-Electric Guitar
New from $2,749.00 SAVE 23%
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Like Taylor's other 12-fret models, this all-mahogany edition takes playability to another level with a slinky handfeel on the strings and a surprisingly warm and po... Learn more...
Taylor 254ce DLX Grand Auditorium Acoustic-Electric Guitar, 12-String (with Case)
Taylor 254ce DLX Grand Auditorium Acoustic-Electric Guitar, 12-String (with Case)
New from $1,299.00 SAVE 25%
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The comfortable body size and musical versatility of Taylor's Grand Auditorium form the foundation of a great utility 12-string guitar. The Taylor 254ce-DLX features... Learn more...
Taylor 410eR Dreadnought Acoustic-Electric Guitar
Taylor 410eR Dreadnought Acoustic-Electric Guitar
New from $1,999.00 SAVE 24%
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This non-cutaway Dreadnought blends a classic body style with the equally classic tonewood pairing of rosewood and spruce to offer players the quintessential acousti... Learn more...
Taylor 522e 12-Fret Grand Concert Acoustic-Electric Guitar (with Case)
Taylor 522e 12-Fret Grand Concert Acoustic-Electric Guitar (with Case)
New from $2,549.00 SAVE 23%
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Like Taylor's other 12-fret models, this all-mahogany edition takes playability to another level with a slinky handfeel on the strings and a surprisingly warm and po... Learn more...
Taylor 312e Grand Concert Acoustic-Electric Guitar
Taylor 312e Grand Concert Acoustic-Electric Guitar
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The richness of the solid-wood acoustic experience begins with Taylor's 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish ... Learn more...
Taylor 410 Dreadnought Acoustic Guitar (with Case)
Taylor 410 Dreadnought Acoustic Guitar (with Case)
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With its large voice and rosewood-like tone and harmonics, this Dreadnought can hold its own in any situation.... Learn more...
Taylor 326ce Grand Symphony Acoustic-Electric Guitar
Taylor 326ce Grand Symphony Acoustic-Electric Guitar
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Taylor's bold-voiced Grand symphony shape paired with a mahogany top, Venetian cutaway and Sapele body adds up to a solid balanced of tonal depth, focus and upper en... Learn more...
Taylor 412ceR Grand Concert Cutaway Acoustic-Electric Guitar
Taylor 412ceR Grand Concert Cutaway Acoustic-Electric Guitar
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The solid rosewood/spruce 412ce-R features Taylor's compact Grand Concert body shape, a shorter 24-7/8-inch scale length for extra fretting comfort, and a Venetian c... Learn more...
Taylor 214ce-N Koa Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
Taylor 214ce-N Koa Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
New from $999.00 SAVE 24%
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The highly versatile Grand Auditorium body shape of the Taylor 214ce-N Classical Acoustic Electric Guitar is perfect for both fingerstyle players and strummers and a... Learn more...
Taylor 214ce DLX Grand Auditorium Acoustic-Electric Guitar, Left-Handed
Taylor 214ce DLX Grand Auditorium Acoustic-Electric Guitar, Left-Handed
New from $1,299.00 SAVE 21%
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Enjoy the strength and elasticity of the solid Sitka top on the Taylor 214ce Deluxe left-handed guitar as well as the broad dynamic range which yields crisp articula... Learn more...
Taylor 714ce GA Acoustic-Electric Guitar
Taylor 714ce GA Acoustic-Electric Guitar
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On Taylor's nylon-string models, we've married everything we love about the classical sound with everything we know about playability to create an inspiring and acce... Learn more...
Taylor T5 Pro Electric Guitar (with Case)
Taylor T5 Pro Electric Guitar (with Case)
New from $2,699.00 SAVE 22%
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A striking figured maple top sets the Taylor T5 Pro apart from its other T5 siblings.... Learn more...
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
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The Taylor K28e is made of Hawaiian koa of which its captivating beauty is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!