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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has the best prices, quality and customer service (if you need them). I don't buy from anywhere else." Customer on June 11, 2016
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Gibson 2016 Limited Edition ES-335 Slim Neck Electric Guitar (with Case)
Gibson 2016 Limited Edition ES-335 Slim Neck Electric Guitar (with Case)
New from $3,999.00 SAVE 29%
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Known for the incredibly versatile, open tone, the Gibson ES335 has been played by some of the biggest names in almost every genre! This Limited Edition version from... Learn more...
Gibson Custom Shop Brian Ray 63 SG Electric Guitar with Bigsby (and Case)
Gibson Custom Shop Brian Ray 63 SG Electric Guitar with Bigsby (and Case)
New from $4,199.00 SAVE 36%
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Through years of performing and recording with Sir Paul McCartney as well as sharing the stage with a veritable who's who of legendary artists, Brian Ray has forged ... Learn more...
Gibson 2016 Songwriter Studio Acoustic-Electric Guitar (with Case)
Gibson 2016 Songwriter Studio Acoustic-Electric Guitar (with Case)
New from $2,599.00 SAVE 26%
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of $216.59
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At the heart of Gibson's square-shoulder dreadnought line is the Songwriter Deluxe Studio. First introduced in 2003, the Songwriter combines Gibson's time-honored br... Learn more...
Gibson Limited Edition Firebird Acoustic-Electric Guitar (with Case)
Gibson Limited Edition Firebird Acoustic-Electric Guitar (with Case)
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of $333.25
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The combination of a traditional square-shoulder dreadnought body, coupled with the bright, crisp tone of quilt maple back and sides gives the Gibson Firebird a rich... Learn more...
Gibson Limited Edition J-45 Genuine Mahogany Acoustic-Electric Guitar (with Case)
Gibson Limited Edition J-45 Genuine Mahogany Acoustic-Electric Guitar (with Case)
New from $2,799.00 SAVE 23%
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The Gibson J-45 is world renowned for its powerful projection and warm bass. The J-45 Genuine Mahogany features a solid mahogany top, back, and sides. This rarely us... Learn more...
Gibson 1959 ES-175D Double Pickup Electric Guitar (with Case)
Gibson 1959 ES-175D Double Pickup Electric Guitar (with Case)
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First released in 1949, Gibson's ES-175 was a revolutionary new take on the challenge of electrifying what was otherwise an acoustic archtop guitar, and it immediate... Learn more...
Gibson Limited Edition CF-100E Reissue VSB Thermally Aged Acoustic-Electric Guitar (with Case)
Gibson Limited Edition CF-100E Reissue VSB Thermally Aged Acoustic-Electric Guitar (with Case)
New from $2,499.95 SAVE 38%
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The Gibson CF-100 was an innovative design when Gibson offered its first flat-top cutaway instrument in 1950. Continuing with innovation, Gibson offers this CF-100E ... Learn more...
Gibson 2016 1963 ES-335TD Electric Guitar (with Case)
Gibson 2016 1963 ES-335TD Electric Guitar (with Case)
New from $4,499.00 SAVE 29%
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Although the ES-335 kicked off with the "dot neck" in 1958, many players have always preferred the "block neck" version of the early '60s.... Learn more...
Gibson Limited Edition 1950s J-45 Triburst Red Spruce Acoustic Guitar (with Case)
Gibson Limited Edition 1950s J-45 Triburst Red Spruce Acoustic Guitar (with Case)
New from $3,149.00 SAVE 22%
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The Limited Edition 1950's J-45 Triburst features the vibe of a vintage Gibson Acoustic. The J-45 is one of Gibson's best-selling acoustics of all time. World renown... Learn more...
Gibson Limited Edition Dove Quilt Maple Acoustic-Electric Guitar (with Case)
Gibson Limited Edition Dove Quilt Maple Acoustic-Electric Guitar (with Case)
New from $3,649.00 SAVE 22%
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Since its introduction in 1962, the Gibson Dove has gained a reputation as the guitar for players looking for a bold, unique look with great rhythm capabilities and ... Learn more...
Gibson 2016 ES-Les Paul Studio Electric Guitar (with Case)
Gibson 2016 ES-Les Paul Studio Electric Guitar (with Case)
New from $2,799.00 SAVE 29%
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Blending the popular ES-Les Paul's clever hybrid build and styling, the ES-Les Paul Studio marries semi-meets-solid construction in an outstandingly versatile guitar... Learn more...
Gibson Limited Edition Les Paul Standard Redwood Electric Guitar (with Case)
Gibson Limited Edition Les Paul Standard Redwood Electric Guitar (with Case)
New from $3,999.00 SAVE 29%
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Step into History with exquisite tops made from Redwood trees that were fallen over a century ago through the Gibson Limited Edition Les Paul Standard Redwood Electr... Learn more...
Gibson Limited Edition J-50 VOS Acoustic-Electric Guitar (with Case)
Gibson Limited Edition J-50 VOS Acoustic-Electric Guitar (with Case)
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The classic Gibson J-50, with a sitka spruce top and mahogany back and sides. This limited edition offers this iconic model with a renowned wide "X" bracing pattern,... Learn more...
Gibson 2016 J29 Rosewood Acoustic-Electric Guitar (with Case)
Gibson 2016 J29 Rosewood Acoustic-Electric Guitar (with Case)
New from $1,999.95 SAVE 33%
Like New $1,799.00 SAVE 40%
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The 2016 J-29 is Gibson's rosewood powerhouse round shoulder acoustic. Handcrafted exclusively from solid tone-woods, sitka spruce and rosewood. The scalloped 1930's... Learn more...
Gibson 2016 Limited Edition Early 60s J-45 VCS Special Acoustic-Electric (with Case)
Gibson 2016 Limited Edition Early 60s J-45 VCS Special Acoustic-Electric (with Case)
New from $2,299.95 SAVE 37%
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A Gibson J-45 with early 1960's styling. This vintage vibe J-45 offers a narrow 1.68'' nut width allowing for comfortable fingering in any position along the mahogan... Learn more...
Gibson Historic Collection Hummingbird Dreadnought Acoustic-Electric Guitar (with Case)
Gibson Historic Collection Hummingbird Dreadnought Acoustic-Electric Guitar (with Case)
New from $4,082.00 SAVE 22%
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The Gibson Hummingbird offers an unmatched combination of sound and style. With the broad tone of its square shoulder body and its bold visual statement, the Humming... Learn more...
Gibson Player's Edition Bob Dylan SJ-200 Acoustic-Electric Guitar (with Case)
Gibson Player's Edition Bob Dylan SJ-200 Acoustic-Electric Guitar (with Case)
New from $4,699.00 SAVE 27%
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The Gibson SJ-200 Player's Edition is a high-performance model based on Bob Dylan's personal guitar. This model is constructed with Adirondack red spruce and hand-se... Learn more...
Gibson 2015 Limited Edition Iron Mountain Acoustic-Electric Guitar (with Case)
Gibson 2015 Limited Edition Iron Mountain Acoustic-Electric Guitar (with Case)
New from $3,999.00 SAVE 24%
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This bone crushing powerhouse Advanced Jumbo produces bright powerful tones with its premium Adirondack spruce top and crystal clear projection from beautiful dense ... Learn more...
Gibson Limited Edition 1960s J-45 Acoustic-Electric Guitar (with Case)
Gibson Limited Edition 1960s J-45 Acoustic-Electric Guitar (with Case)
New from $2,799.00 SAVE 23%
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of $233.25
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Preorder Today
Free Ground Shipping Free Ground Shipping
The J-45 is one of Gibson's best-selling acoustics of all time. Nicknamed "The Workhorse" and first introduced in 1942, this popular acoustic is now the icon of its ... Learn more...
Gibson Limited Edition 1968 J45 Acoustic Guitar (with Case)
Gibson Limited Edition 1968 J45 Acoustic Guitar (with Case)
New from $3,649.00 SAVE 22%
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The Limited Edition Gibson 1968 J45 Ebony is the first run based off the 1968 J45. It features a 14 degree headstock, thin neck and 1.5" nut width. Other features in... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!