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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I Love zZounds, good service, friendly reps, just a great bunch." Customer on August 29, 2016
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Gibson 2016 Les Paul Standard Plus Top T Electric Guitar (with Case)
Gibson 2016 Les Paul Standard Plus Top T Electric Guitar (with Case)
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All the ingredients that made the Les Paul name legendary are in the Gibson Les Paul Standard 2016 T: a AAA figured maple top on a mahogany back, perfectly crafted m... Learn more...
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar (with Case)
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar (with Case)
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When guitar star Les Paul and Gibson president Ted McCarty sat down at the start of the 1950s to design a revolutionary new solidbody electric guitar, they originall... Learn more...
Gibson 2016 Firebird V T Electric Guitar (with Gig Bag)
Gibson 2016 Firebird V T Electric Guitar (with Gig Bag)
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Created by legendary automotive designer and visionary Ray Dietrich, the original 1963 Firebirds literally reversed conventional concepts for guitar bodies and heads... Learn more...
Gibson 2016 SG Standard T Electric Guitar (with Gig Bag)
Gibson 2016 SG Standard T Electric Guitar (with Gig Bag)
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When the original Les Paul evolved into the Les Paul/SG Standard in 1961, the transition embodied Les Paul's vision for a sleek, powerful, contemporary solid-body el... Learn more...
Gibson 2016 Les Paul Traditional T Electric Guitar (with Case)
Gibson 2016 Les Paul Traditional T Electric Guitar (with Case)
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The Les Paul Traditional 2016 T's foundation is the same traditional tonewood combination that helped make the Les Paul a legend when it was introduced six decades a... Learn more...
Gibson Exclusive Limited Edition Les Paul Classic Electric Guitar (with Case)
Gibson Exclusive Limited Edition Les Paul Classic Electric Guitar (with Case)
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For lovers of classic LP styling and tone there is the Gibson Exclusive Limited Edition Les Paul Classic! Gibson crafts this guitar with traditional materials and el... Learn more...
Gibson 2016 Les Paul Studio T Electric Guitar (with Case)
Gibson 2016 Les Paul Studio T Electric Guitar (with Case)
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The Les Paul Studio 2016 T delivers classic Les Paul tone, style, and playing feel as well as the versatile voices of split coil humbucking pickups - all in a packag... Learn more...
Gibson Les Paul Studio Left-Handed Electric Guitar, with Case
Gibson Les Paul Studio Left-Handed Electric Guitar, with Case
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The Gibson Les Paul Studio left-handed electric guitar offers a carved maple top combined with a lightweight modern weight relieved mahogany body for classic Les Pau... Learn more...
Gibson Limited Edition Run SG Standard 24 Fret Electric Guitar, with Firebird pickup (and Case)
Gibson Limited Edition Run SG Standard 24 Fret Electric Guitar, with Firebird pickup (and Case)
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Your playing will reach new horizons with the limited-edition 24-Fret Gibson SG Standard. Constructed with the classic tonewood combination of a mahogany body and ma... Learn more...
Gibson Limited Edition Les Paul Voodoo JuJu Electric Guitar (with Case)
Gibson Limited Edition Les Paul Voodoo JuJu Electric Guitar (with Case)
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Tweaked and Refined, the Les Paul Voodoo 2016 is Conjured back in a new limited edition! The red accents include dot inlays, pickups and headstock logo for a menacin... Learn more...
Gibson Limited Edition Les Paul Classic Electric Guitar (with Case)
Gibson Limited Edition Les Paul Classic Electric Guitar (with Case)
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Featuring six decades of history, this Les Paul guitar is a solid body electric that guitarist will treasure. An exclusive run, this versatile but beautiful guitar i... Learn more...
Gibson J-15 Acoustic-Electric Guitar (with Case)
Gibson J-15 Acoustic-Electric Guitar (with Case)
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Gibson has combined their expert craftsmanship, remarkable tonewoods and a short scale design that is big on sound in the J-15. This instrument features a Spruce top... Learn more...
Gibson '61 Reissue SG Electric Guitar (with Case)
Gibson '61 Reissue SG Electric Guitar (with Case)
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In 1961, the traditional Les Paul Standard received a makeover that included a thinner body with sharply pointed horns and eventually a name -- the SG. Today's reiss... Learn more...
Gibson 2017 Les Paul Classic T Electric Guitar (with Case)
Gibson 2017 Les Paul Classic T Electric Guitar (with Case)
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The Gibson Les Paul Classic 2017 T riffs on the beloved guitars of the '60s and '70s while adding modern upgrades for tone and playability, yielding a true Classic w... Learn more...
Gibson 2016 HP Les Paul Standard Plus Electric Guitar (with Case)
Gibson 2016 HP Les Paul Standard Plus Electric Guitar (with Case)
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The Les Paul Standard 2016 HP is the utmost in luxury and performance in Gibson's 2016 lineup, with an unprecedented set of premium and high performance features. On... Learn more...
Gibson 2016 HP SG Standard Electric Guitar (with Case)
Gibson 2016 HP SG Standard Electric Guitar (with Case)
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Paralleling its evolution from the original Les Paul, the SG Standard 2016 HP has evolved from the traditional SG Standard to the embodiment of modernity and perform... Learn more...
Gibson Exclusive Les Paul Traditional Zebra Electric Guitar (with Case)
Gibson Exclusive Les Paul Traditional Zebra Electric Guitar (with Case)
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The Les Paul Traditional wraps several crucial features into a classic Les Paul that always just seemed right, echoing the specs of guitars that rocked the world thr... Learn more...
Gibson Exclusive Run Shred Les Paul Studio Flametop with Floyd Rose (with Case)
Gibson Exclusive Run Shred Les Paul Studio Flametop with Floyd Rose (with Case)
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If you're seeking a full-bore Les Paul primed for the rock excesses of the 21st century, the Shred Les Paul Studio with Floyd Rose is the way to go. This guitar has ... Learn more...
Gibson 2015 SG Standard Electric Bass (with Case)
Gibson 2015 SG Standard Electric Bass (with Case)
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To create this sweet-sounding 4-string, Gibson stretched the iconic SG shape into a 30.5" scale axe. The result is the 2015 Gibson SG Standard Bass -- an effortlessl... Learn more...
Gibson 2017 Les Paul Traditional T Electric Guitar (with Case)
Gibson 2017 Les Paul Traditional T Electric Guitar (with Case)
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Les Paul Traditional 2017 T A trip back in time to the Les Paul's golden era. A Les Paul inspired by the legendary late '50s Les Pauls, with all the benefits of mod... Learn more...
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We'll wait on your money so you don't have to wait for your gear!

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!