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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is amazing in every aspect. Their customer service is the best, their prices are the best and, most importantly, their financing program is THE BEST. There's not much more to say. They're THE BEST retailer for musicians today." - customer on December 18
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Gibson 2015 SG Standard Electric Bass (with Case)
New from $1,427.00 SAVE 48%
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To create this sweet-sounding 4-string, Gibson stretched the iconic SG shape into a 30.5" scale axe. The result is the 2015 Gibson SG Standard Bass -- an effortlessl... Learn more...
Gibson 2016 Hummingbird Vintage Acoustic Guitar (with Case)
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The groundbreaking look and sound of the 1960's. Introduced in 1960 as Gibson's first square-shouldered dreadnought, the Hummingbird arrived at the dawn of an era in... Learn more...
Gibson 2016 HP Les Paul Studio Electric Guitar (with Case and Chrome Hardware)
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The Gibson Les Paul Studio 2016 HP is the supercharged counterpart of the traditional Les Paul Studio, and introduces an advanced set of premium, high-performance fe... Learn more...
Gibson Limited Edition Les Paul Traditional Electric Guitar (with Case)
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Les Paul's crowning achievement, the Les Paul solid body guitar, made history and changed history. This acclaimed musical instrument has graced recordings and perfor... Learn more...
Gibson 1958 Les Paul Plaintop Gloss 2014 Electric Guitar (with Case)
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The 1958 Les Paul Standard Reissue relies on the ingredients that made the Les Paul a classic in the first place, but puts them together in the way that first began ... Learn more...
Gibson 2016 J-35 Acoustic-Electric Guitar (with Case)
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The J-35 is a modern affordable version of an historical Gibson guitar. Handcrafted exclusively from solid tone-woods, sitka spruce and mahogany. Featuring vintage 1... Learn more...
Gibson Memphis Limited Edition 1959 ES-330TD Electric Guitar (with Case)
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Gibson Memphis's ES-330 is reminiscent of the classic Gibson, late '50s feel, including the comfortable neck shape blending into the soft curves of the rounded finge... Learn more...
Gibson 2016 SJ200 Jumbo Acoustic-Electric Guitar (with Case)
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The legacy of Gibson's "King of the Flat-tops" lives on in the 2016 SJ-200 Standard. From its inaugural appearance in 1937, Gibson's SJ-200 set an unmatched standard... Learn more...
Gibson Limited Edition 1959 ES-330TD Figured Electric Guitar (with Case)
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Gibson Memphis's ES-330 is reminiscent of the classic Gibson but adds an eye-catching figured maple body! The ES-330 is a completely hollow, lightweight, lively soun... Learn more...
Gibson Custom 1958 Les Paul Reissue VOS Electric Guitar (with Case)
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By the time the sunburst finish finally arrived on Gibson’s Les Paul Model in 1958, the guitar had already evolved through several modifications through the course... Learn more...
Gibson 2015 ES-339 Studio Electric Guitar (with Case)
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Smaller-bodied Gibson ES-339 range takes on stripped-down studio styling, with two great humbuckers, simplified controls, and traditional-C profile playing feel at a... Learn more...
Gibson 2015 ES Les Paul Electric Bass (with Case)
New from $2,699.95 SAVE 37%
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Gibson ES Les Paul is a stylish short-scale, semi-hollow bass with classic Les Paul-inspired looks, versatile humbucking pickups, and outstanding playing comfort fro... Learn more...
Gibson 2016 Songwriter Studio Acoustic-Electric Guitar (with Case)
New from $2,749.00 SAVE 22%
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At the heart of Gibson's square-shoulder dreadnought line is the Songwriter Deluxe Studio. First introduced in 2003, the Songwriter combines Gibson's time-honored br... Learn more...
Gibson 2016 J-45 Vintage Acoustic Guitar (with Case)
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The Gibson 2016 J-45 stays true to the original, including the same round-shoulder dreadnought body design, an enhanced top made from Thermally Aged Adirondack red s... Learn more...
Gibson 2015 Les Paul Supreme Electric Guitar (with Case)
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With the 2015 Les Paul Supreme electric guitar, Gibson delivers the best of everything -- and more! Crafted from stunning tonewoods and dressed up with luxurious app... Learn more...
Gibson 2016 J-45 Custom Rosewood Acoustic-Electric Guitar (with Case)
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The J-45 Custom is a celebration of the original. Integrating vintage appointments with modern features, the J-45 Custom delivers the renowned tone of classic J-45's... Learn more...
Gibson 2015 BB King Lucille Electric Guitar (with Case)
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Gibson Memphis commemorates B.B. King's legendary 'Lucille', perhaps the most beloved artist's guitar of all time, and a true icon of the blues. Honoring the 65th Bi... Learn more...
Gibson J29 Acoustic-Electric Guitar (with Case)
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Gibson expertly crafted the J29 round-shoulder dreadnought guitar in Bozeman, Montana with an exciting tonewood selection and pro electronics.... Learn more...
Gibson 1959 ES-175D Electric Guitar (with Case)
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An accurate reproduction of the ES-175 that set the standard, with dual PAF-style pickups, rounded 'C' playing feel, authentic archtop tones, and vintage-correct '59... Learn more...
Gibson Memphis 1964 ES-345 Electric Guitar (with Case)
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The Gibson Memphis 1964 ES-345 has classy ES-345 looks rendered with vintage-correct appointments, PAF-style MHS pickups, VariTone switching, and superb feel thanks ... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!