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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've have had nothing but positive experiences with zZounds, plus 2 day free shipping is awesome." Customer on September 10, 2016
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Gibson 2017 HP Les Paul Classic Electric Guitar (with Case)
Gibson 2017 HP Les Paul Classic Electric Guitar (with Case)
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While its looks and legendary design are truly Classic, the Les Paul Classic 2017 HP is one of the most forward-looking guitars we have ever produced, focused on cre... Learn more...
Gibson Limited Edition Les Paul Standard Mahogany Electric Guitar (with Case)
Gibson Limited Edition Les Paul Standard Mahogany Electric Guitar (with Case)
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The Gibson Limited Edition Les Paul Standard Mahogany Electric Guitar combines the beautiful simplicity of mahogany combined with their top Standard features.... Learn more...
Gibson 2017 J-45 Cutaway Acoustic-Electric Guitar (with Case)
Gibson 2017 J-45 Cutaway Acoustic-Electric Guitar (with Case)
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For the first time ever, Gibson introduces their iconic J-45 with a newly designed cutaway body shape! With classic J-45 Standard features, the J-45 Cutaway features... Learn more...
Gibson Limited Edition L00 Acacia Special Acoustic-Electric Guitar (with Case)
Gibson Limited Edition L00 Acacia Special Acoustic-Electric Guitar (with Case)
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The Gibson L-00 provides unparalleled projection not found in comparable small body guitars. This exceptional limited edition L-00 offers the iconic L-00 in a truly ... Learn more...
Gibson 2016 SG Standard P90 T Electric Guitar (with Gig Bag)
Gibson 2016 SG Standard P90 T Electric Guitar (with Gig Bag)
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When the original Les Paul evolved into the Les Paul/SG Standard in 1961, the transition embodied Les Paul's vision for a sleek, powerful, contemporary solid-body el... Learn more...
Gibson 2015 Thunderbird Electric Bass (with Case)
Gibson 2015 Thunderbird Electric Bass (with Case)
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Bring the thunder with Gibson's 2015 Thunderbird bass! With its neck-through-body construction and full-contact bridge, this USA-made bass preserves every last strin... Learn more...
Gibson 2016 HP Firebird Electric Guitar (with Gig Bag)
Gibson 2016 HP Firebird Electric Guitar (with Gig Bag)
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The Firebird V 2016 HP re-defines one of Gibson's most revolutionary electric guitars for a new generation of demanding players. It keeps its legendary neck-through-... Learn more...
Gibson 2016 ES-335 Studio Electric Guitar (with Case)
Gibson 2016 ES-335 Studio Electric Guitar (with Case)
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The ES-335 Studio captures all of the most important features of Gibson's legendary semi, bringing you an impressive 335 at an unbeatable price.... Learn more...
Gibson 2016 J-45 Vintage Acoustic Guitar (with Case)
Gibson 2016 J-45 Vintage Acoustic Guitar (with Case)
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The Gibson 2016 J-45 stays true to the original, including the same round-shoulder dreadnought body design, an enhanced top made from Thermally Aged Adirondack red s... Learn more...
Gibson 2016 HP SG Standard P-90 Electric Guitar (with Case)
Gibson 2016 HP SG Standard P-90 Electric Guitar (with Case)
New from $1,549.00 SAVE 22%
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The Gibson SG Standard P-90 2016 HP has all the attributes of the SG Standard 2016 HP, but swaps the SG Standard's humbuckers with a pair of warm, crunchy, high-defi... Learn more...
Gibson 2016 ES-335 Electric Guitar (with Case)
Gibson 2016 ES-335 Electric Guitar (with Case)
New from $3,499.00 SAVE 29%
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The Gibson ES-335 has been a legendary tone machine since 1958. Our 2016 features a tubeless Historic truss rod, PAF-style Burstbucker 1 & 2 pickups, and redesigned ... Learn more...
Gibson 2017 Firebird Studio T Electric Guitar (with Gig Bag)
Gibson 2017 Firebird Studio T Electric Guitar (with Gig Bag)
New from $1,249.00 SAVE 39%
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This hard-working rendition of Gibson's original Firebird focuses on what matters most to the working guitarist: tone and playability. It is light, nimble, fast and ... Learn more...
Gibson 2017 Firebird T Electric Guitar (with Gig Bag)
Gibson 2017 Firebird T Electric Guitar (with Gig Bag)
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Created by legendary automotive designer and visionary Ray Dietrich, the original 1963 Firebirds literally reversed conventional concepts for guitar bodies and heads... Learn more...
Gibson Custom 1958 Les Paul Reissue VOS Electric Guitar (with Case)
Gibson Custom 1958 Les Paul Reissue VOS Electric Guitar (with Case)
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By the time the sunburst finish finally arrived on Gibson's Les Paul Model in 1958, the guitar had already evolved through several modifications through the course o... Learn more...
Gibson 2016 1963 ES-335TD Electric Guitar (with Case)
Gibson 2016 1963 ES-335TD Electric Guitar (with Case)
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Although the ES-335 kicked off with the "dot neck" in 1958, many players have always preferred the "block neck" version of the early '60s.... Learn more...
Gibson Limited Edition 1961 ES-330TD Figured VOS Electric Guitar
Gibson Limited Edition 1961 ES-330TD Figured VOS Electric Guitar
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The Gibson ES330TD is a lightweight, lively sounding guitar whether played acoustically or plugged in. Featuring a comfortable neck shape blending into the soft curv... Learn more...
Gibson Custom 2014 1957 Les Paul Goldtop VOS Electric Guitar (with Case)
Gibson Custom 2014 1957 Les Paul Goldtop VOS Electric Guitar (with Case)
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The 1957 Les Paul Goldtop Reissue from the Gibson Custom Shop is the closest thing to taking a time machine more than 55 years back in time to land your own original... Learn more...
Gibson Limited Edition Flying V Reissue Electric Guitar (with Case)
Gibson Limited Edition Flying V Reissue Electric Guitar (with Case)
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Celebrated as the most ahead-of-its-time electric guitar ever released, Gibson's Flying V was a true mind blower when it arrived way back in 1958. Adopted early on b... Learn more...
Gibson 2017 EB5 Electric Bass, 5-String (with Gig Bag)
Gibson 2017 EB5 Electric Bass, 5-String (with Gig Bag)
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Go deep with a heavier low end. The 2017 EB 5 Bass is the most extreme and improved redesign of our EB Bass yet. Loaded with high quality components like EB Rhythm a... Learn more...
Gibson Limited Edition SG Naked Electric Guitar (with Bag)
Gibson Limited Edition SG Naked Electric Guitar (with Bag)
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P-90 tones and naturally beautiful looks abound in the Gibson Limited Edition SG Naked Electric Guitar. Limited edition model!... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!