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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is hands down the best business I have ever dealt with. They have well-trained employees with loads of knowledge. Plus Play As You Pay with 0% interest -- who does that?! zZounds will always be my #1 outlet for anything music-related. Thank you for all of your support!" - Customer on February 1, 2016
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Gibson Limited Edition SG Standard Electric Guitar (with Case)
New from $1,999.95 SAVE 53%
or 12 payments
of $166.67
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The SGS3 takes the timeless elegance of the "Black Beauty" and applies it to the iconic SG body style to create a stunning homage to this early-'60s rocker.... Learn more...
Gibson 2015 Les Paul Deluxe Electric Guitar (with Case)
New from $1,799.00 SAVE 57%
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Get deluxe tone and style with this hot-rodded Les Paul! An acclaimed 1970s favorite with a 21st-century update, the 2015 Gibson Les Paul Deluxe delivers more balanc... Learn more...
Gibson 2016 HP Les Paul Faded Electric Guitar (with Gig Bag)
New from $1,149.00 SAVE 17%
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The Les Paul Faded 2016 HP is the supercharged counterpart of the traditional LP Faded. It boasts an extraordinary set of premium, high-performance features while ma... Learn more...
Gibson 61 Reissue SG Electric Guitar (with Case)
New from $1,899.00 SAVE 40%
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In 1961, the traditional Les Paul Standard received a makeover that included a thinner body with sharply pointed horns and eventually a name -- the SG. Today's reiss... Learn more...
Gibson Custom Shop CS8 50s Les Paul VOS Electric Guitar
New from $4,199.00 SAVE 42%
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Delivering the full vibe and feel of the first Sunburst Les Paul, with '50s spec neck, Historic truss rod, Alnico III Custom Buckers, and six lusciously faded finish... Learn more...
Gibson Limited Edition Firebird Non-Reverse Electric Guitar (with Case)
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A revolutionary guitar born in revolutionary times, and reincarnated for today. The revolutionary days of the 1960s were the perfect backdrop for the Firebird Non-Re... Learn more...
Gibson Exclusive Les Paul Traditional Zebra Electric Guitar (with Case)
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The Les Paul Traditional wraps several crucial features into a classic Les Paul that always just seemed right, echoing the specs of guitars that rocked the world thr... Learn more...
Gibson Custom Shop Brian Ray 63 SG Electric Guitar with Bigsby (and Case)
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Through years of performing and recording with Sir Paul McCartney as well as sharing the stage with a veritable who's who of legendary artists, Brian Ray has forged ... Learn more...
Gibson Limited Edition Firebird VII Electric Guitar (with Case)
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This Gibson Exclusive 3 Pickup Firebird is a must have for live performers studio players and collectors alike. The bold look and tonal options offered by the use of... Learn more...
Gibson Exclusive Run Shred Les Paul Studio Flametop with Floyd Rose (with Case)
New from $1,699.00 SAVE 49%
Like New $1,429.00 SAVE 57%
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If you're seeking a full-bore Les Paul primed for the rock excesses of the 21st century, the Shred Les Paul Studio with Floyd Rose is the way to go. This guitar has ... Learn more...
Gibson 2015 ES-335 Electric Guitar (with Case)
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Expertly crafted in Memphis, TN, this 2015 ES-335 semi-hollowbody has the elegance and versatility you'd expect thanks to Burstbucker 1 and 2 pickups. Featuring Milk... Learn more...
Gibson 2016 Hummingbird Acoustic-Electric Guitar (with Case)
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Much of the Hummingbird's appeal lies in its versatility. However you attack this flat-top, it pumps out rich, deep tones, and is equally at home strumming first-pos... Learn more...
Gibson 2016 Songwriter Progressive Cutaway Acoustic-Electric Guitar (with Case)
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Combining the rich history of hand built acoustics with modern innovations the Songwriter Progressive features acoustic improvements to complement progressive styles... Learn more...
Gibson Custom F9 Mandolin (with Case)
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The Gibson Custom F-9's no-frills design has been given a minor face lift, which include single Ivoroid binding on the top of the body and pearl dot fingerboard inla... Learn more...
Gibson Limited Edition 1964 ES-330 Thin Neck Electric Guitar (with Case)
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The premiere thinline hollowbody of all time, this Historic-spec ES-330 is captured in an iconic year when countless jazz, rock and blues players were using Gibson's... Learn more...
Gibson 2016 1928 L1 Blues Tribute Acoustic-Electric Guitar (with Case)
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The legendary original blues acoustic. The guitar that made blues history. The 2016 L-1 Blues Tribute provides powerhouse performance from a Thermally Aged Adirondac... Learn more...
Gibson Custom Shop CS9 50s Les Paul VOS Electric Guitar
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The most desirable Les Paul ever, re-created for player and collector alike, with '59-spec neck, accurate PAF-style pickups, period-correct appointments, and gently ... Learn more...
Gibson 1963 ES-335 TD Electric Guitar (with Case)
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Totally authentic early '60s construction and playing feel, with great PAF-style MHS pickups, rolled fingerboard binding, accurate finish colors, and great block-nec... Learn more...
Gibson 2016 J-45 Custom Rosewood Acoustic-Electric Guitar (with Case)
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The J-45 Custom is a celebration of the original. Integrating vintage appointments with modern features, the J-45 Custom delivers the renowned tone of classic J-45's... Learn more...
Gibson Limited Edition 1959 ES-330 Figured Electric Guitar (with Case)
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Gibson Memphis's ES-330 is reminiscent of the classic Gibson, late '50s feel, including the comfortable neck shape blending into the soft curves of the rounded finge... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!