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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is very easy to deal with. They always make you feel like you are a valued customer and do their best to serve your needs." - customer on December 20
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Gibson Custom F9 Mandolin (with Case)
New from $4,399.00 SAVE 18%
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The Gibson Custom F-9's no-frills design has been given a minor face lift, which include single Ivoroid binding on the top of the body and pearl dot fingerboard inla... Learn more...
Gibson Limited Edition 1964 ES-330 Thin Neck Electric Guitar (with Case)
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The premiere thinline hollowbody of all time, this Historic-spec ES-330 is captured in an iconic year when countless jazz, rock and blues players were using Gibson's... Learn more...
Gibson 2016 1928 L1 Blues Tribute Acoustic-Electric Guitar (with Case)
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The legendary original blues acoustic. The guitar that made blues history. The 2016 L-1 Blues Tribute provides powerhouse performance from a Thermally Aged Adirondac... Learn more...
Gibson Custom 1958 Les Paul Reissue VOS Electric Guitar (with Case)
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By the time the sunburst finish finally arrived on Gibson’s Les Paul Model in 1958, the guitar had already evolved through several modifications through the course... Learn more...
Gibson Memphis Limited Edition ES-390 Figured Electric Guitar (with Case)
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The wood and construction of the ES-390 all contribute greatly to the tone, aiding this guitar's exceptional sustain and depth, and yielding a resonance that can be ... Learn more...
Gibson ES-390 Figured Top Electric Guitar (with Case)
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The Gibson ES-390 Figured Top Electric Guitar features the full hollowbody design of the ES-330 with the Mid 60s block and '63 style horns that make an incredibly to... Learn more...
Gibson 2016 Songwriter Studio Cutaway Acoustic-Electric Guitar (with Case)
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At the heart of Gibson's square-shoulder dreadnought line is the Songwriter Deluxe Studio. First introduced in 2003, the Songwriter combines Gibson's time-honored br... Learn more...
Gibson Limited Edition SG Supreme Electric Guitar (with Case)
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The epitome of luxury and beauty, the SG Supreme delivers sorching rock tones while being incredibly fast and comfortable to play. Designed using the best tonewoods ... Learn more...
Gibson 2015 Limited Edition J45 Acoustic-Electric Guitar (with Case)
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The Gibson J-45 is one of Gibson's best-selling acoustics of all time. Nicknamed "The Workhorse" and first introduced in 1942, this popular acoustic is now the icon ... Learn more...
Gibson Limited Edition L1 Special Acoustic Guitar (with Case)
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A small and responsive guitar that delivers that full Gibson tone, the November Limited Edition L-1 Special offers playing comfort for any guitarist.... Learn more...
Gibson Player's Edition Bob Dylan SJ-200 Acoustic-Electric Guitar (with Case)
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The Gibson SJ-200 Player's Edition is a high-performance model based on Bob Dylan's personal guitar. This model is constructed with Adirondack red spruce and hand-se... Learn more...
Gibson 2016 HP SG Special Electric Guitar (with Gig Bag)
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The SG Special 2016 HP is the no-frills, hard rocking version of our SG Standard HP. While keeping true mother of pearl inlays as a visual signature of the HP series... Learn more...
Gibson 2016 L-00 Standard Acoustic-Electric Guitar (with Case)
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The legendary Gibson small body with a full J-45 sound. Developed in the '30s, the L-00 was for years an industry standard. The 2016 L-00 Standard captures the herit... Learn more...
Gibson 2015 ES Les Paul Electric Guitar (with Case)
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The perfect marriage of Gibson Les Paul and ES-335 yields powerful tones and a lightweight playing feel, courtesy of PAF-style MHS pickups, rounded 'C' neck profile,... Learn more...
Gibson 2015 ES-335 Studio Electric Guitar (with Case)
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This stripped-down 'semi' Gibson 2015 ES-335 Studio Electric Guitar takes on 57 Classic and Super 57 Classic pickups, new finish colors and a great-feeling 'C' neck ... Learn more...
Gibson 2016 HP Firebird Electric Guitar (with Gig Bag)
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The Firebird V 2016 HP re-defines one of Gibson's most revolutionary electric guitars for a new generation of demanding players. It keeps its legendary neck-through-... Learn more...
Gibson 2016 LG-2 American Eagle Acoustic-Electric Guitar (with Case)
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A small body acoustic with the full-sized Gibson sound. This little giant produces a charming and seductive tone that rivals much larger-bodied guitars while maintai... Learn more...
Gibson 2015 ES-335 Satin Electric Guitar (with Case)
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The subtle elegance of a satin finish joins Burst Bucker pickups, Grover tuners and traditional in a genuine made-in-Memphis ES-335. The ES-335 Satin 2015 packs that... Learn more...
Gibson 2016 HP Les Paul '50s Tribute Gold Top Electric Guitar (with Gig Bag)
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The Les Paul ‘50s Tribute 2016 HP has a traditional mahogany body with a maple top with a grain textured satin finish, a mahogany neck with a rounded ‘50s profil... Learn more...
Gibson 2016 SG Standard P90 T Electric Guitar (with Gig Bag)
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When the original Les Paul evolved into the Les Paul/SG Standard in 1961, the transition embodied Les Paul's vision for a sleek, powerful, contemporary solid-body el... Learn more...
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close [x]What is this?
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!