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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds quality instruments, affordable prices, fast shipping, and Play as You Pay plan make them a stand-up company to deal with. I have bought 5 guitars and bass's from them since 2014 and a lot of accessories. I have never had any sort of issue. Everything has always been here in 2 to 3 days, and in flawless condition. zZounds is the best! - Customer on May 9
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Gibson 2016 Limited Edition ES-335 Slim Neck Electric Guitar (with Case)
Gibson 2016 Limited Edition ES-335 Slim Neck Electric Guitar (with Case)
New from $3,999.00 SAVE 29%
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Known for the incredibly versatile, open tone, the Gibson ES335 has been played by some of the biggest names in almost every genre! This Limited Edition version from... Learn more...
Gibson Les Paul Custom Electric Guitar (with Case)
Gibson Les Paul Custom Electric Guitar (with Case)
New from $4,799.00 SAVE 28%
Like New $3,284.00 SAVE 51%
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payments!
In Stock
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The Les Paul Custom, introduced in 1954, has been affectionately nicknamed the Black Beauty and the Fretless Wonder. By any name, it has always represented the highe... Learn more...
Gibson 2016 HP Flying V Pro Electric Guitar (with Cases)
Gibson 2016 HP Flying V Pro Electric Guitar (with Cases)
New from $1,649.00 SAVE 50%
Like New $1,149.00 SAVE 65%
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The Flying V 2016 HP is the modern incarnation of the original icon of heavy metal and the ultimate marriage of Gibson innovation and tradition. Packed with an incre... Learn more...
Gibson 2016 Hummingbird Acoustic-Electric Guitar (with Case)
Gibson 2016 Hummingbird Acoustic-Electric Guitar (with Case)
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New from $3,349.00 SAVE 22%
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of $279.09
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Much of the Hummingbird's appeal lies in its versatility. However you attack this flat-top, it pumps out rich, deep tones, and is equally at home strumming first-pos... Learn more...
Gibson Limited Edition J45 Figured Mahogany Special Acoustic-Electric Guitar (with Case)
Gibson Limited Edition J45 Figured Mahogany Special Acoustic-Electric Guitar (with Case)
New from $2,114.95 SAVE 48%
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Gibson's iconic J-45 model with many added custom appointments. This limited edition models offers a select Adirondack red spruce top, known for its incredible clari... Learn more...
Gibson 2015 ES Les Paul Electric Guitar (with Case)
Gibson 2015 ES Les Paul Electric Guitar (with Case)
(1)
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The perfect marriage of Gibson Les Paul and ES-335 yields powerful tones and a lightweight playing feel, courtesy of PAF-style MHS pickups, rounded 'C' neck profile,... Learn more...
Gibson Custom 1958 Les Paul Reissue VOS Electric Guitar (with Case)
Gibson Custom 1958 Les Paul Reissue VOS Electric Guitar (with Case)
New from $4,699.00 SAVE 29%
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By the time the sunburst finish finally arrived on Gibson's Les Paul Model in 1958, the guitar had already evolved through several modifications through the course o... Learn more...
Gibson 2016 ES-339 Satin Electric Guitar (with Case)
Gibson 2016 ES-339 Satin Electric Guitar (with Case)
New from $2,649.00 SAVE 29%
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Popular with players seeking the legendary Gibson ES-335 look and tone in more compact dimensions, the ES-339 has already established itself as a modern classic.... Learn more...
Gibson 2016 J-35 Acoustic-Electric Guitar (with Case)
Gibson 2016 J-35 Acoustic-Electric Guitar (with Case)
New from $1,849.00 SAVE 23%
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The J-35 is a modern affordable version of an historical Gibson guitar. Handcrafted exclusively from solid tone-woods, sitka spruce and mahogany. Featuring vintage 1... Learn more...
Gibson 2016 SJ-100 Walnut Jumbo Acoustic-Electric Guitar (with Case)
Gibson 2016 SJ-100 Walnut Jumbo Acoustic-Electric Guitar (with Case)
New from $2,999.00 SAVE 22%
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A more affordable Super Jumbo handcrafted out of beautiful tonewoods from North and Central America. The SJ-100 Walnut is the high-performance cousin of the legendar... Learn more...
Gibson Limited Edition Firebird Non-Reverse Electric Guitar (with Case)
Gibson Limited Edition Firebird Non-Reverse Electric Guitar (with Case)
(2)
New from $1,599.00 SAVE 47%
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A revolutionary guitar born in revolutionary times, and reincarnated for today. The revolutionary days of the 1960s were the perfect backdrop for the Firebird Non-Re... Learn more...
Gibson Limited Edition Joe Bonamassa Les Paul Electric Guitar (with Case)
Gibson Limited Edition Joe Bonamassa Les Paul Electric Guitar (with Case)
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The player's edition, Joe Bonamassa has worked closely with Gibson to create a true Les Paul from the 60s built as an exclusive every day companion. Developed having... Learn more...
Gibson 2016 HP Explorer Electric Guitar (with Case)
Gibson 2016 HP Explorer Electric Guitar (with Case)
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The Explorer 2016 HP is the much-anticipated, modern incarnation of the original Explorer. It boasts a remarkable set of premium, high performance features, overlaid... Learn more...
Gibson 2016 ES-339 Studio Electric Guitar
Gibson 2016 ES-339 Studio Electric Guitar
New from $1,999.00 SAVE 34%
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The Gibson ES-339 Studio delivers impressive value with '57 Classic and Super '57 humbucking pickups, traditional control setup, rolled fingerboard edge for a deligh... Learn more...
Gibson Les Paul Axcess Standard Electric Guitar with Floyd Rose (with Case)
Gibson Les Paul Axcess Standard Electric Guitar with Floyd Rose (with Case)
New from $4,199.00 SAVE 37%
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The Les Paul Axcess Standard from Gibson Custom carries all the elegant styling, fluid body lines and rocking attitude of a classic Les Paul Standard from the golden... Learn more...
Gibson 2016 HP Les Paul '50s Tribute Satin Electric Guitar (with Gig Bag)
Gibson 2016 HP Les Paul '50s Tribute Satin Electric Guitar (with Gig Bag)
New from $1,249.00 SAVE 16%
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The Les Paul '50s Tribute 2016 HP has a traditional mahogany body with a maple top with a grain textured satin finish, a mahogany neck with a rounded '50s profile, 2... Learn more...
Gibson Limited Edition SG Naked Electric Guitar (with Bag)
Gibson Limited Edition SG Naked Electric Guitar (with Bag)
New from $1,299.00 SAVE 29%
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P-90 tones and naturally beautiful looks abound in the Gibson Limited Edition SG Naked Electric Guitar. Limited edition model!... Learn more...
Gibson 2016 HP SG Special Electric Guitar (with Gig Bag)
Gibson 2016 HP SG Special Electric Guitar (with Gig Bag)
New from $1,089.00 SAVE 22%
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The SG Special 2016 HP is the no-frills, hard rocking version of our SG Standard HP. While keeping true mother of pearl inlays as a visual signature of the HP series... Learn more...
Gibson 2016 J-45 Custom Rosewood Acoustic-Electric Guitar (with Case)
Gibson 2016 J-45 Custom Rosewood Acoustic-Electric Guitar (with Case)
New from $3,099.00 SAVE 21%
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The J-45 Custom is a celebration of the original. Integrating vintage appointments with modern features, the J-45 Custom delivers the renowned tone of classic J-45's... Learn more...
Gibson 2016 Hummingbird Vintage Acoustic Guitar (with Case)
Gibson 2016 Hummingbird Vintage Acoustic Guitar (with Case)
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New from $3,999.00 SAVE 27%
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The groundbreaking look and sound of the 1960's. Introduced in 1960 as Gibson's first square-shouldered dreadnought, the Hummingbird arrived at the dawn of an era in... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!