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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "All the guitars and other things I've bought from zZounds arrived in perfect condition. This is the only store I go to for all my gear now." - Customer on April 17
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Gibson 2016 Explorer T Electric Guitar (with Gig Bag)
Gibson 2016 Explorer T Electric Guitar (with Gig Bag)
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New from $1,299.00 SAVE 50%
Like New $924.95 SAVE 64%
or 12 payments
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The Gibson Explorer 2016 T's solid mahogany body delivers a fat and punchy sound, while the 496R Hot Ceramic and 500T Super Ceramic humbuckers sizzle and snarl with ... Learn more...
Gibson 2016 SJ-100 Walnut Jumbo Acoustic-Electric Guitar (with Case)
Gibson 2016 SJ-100 Walnut Jumbo Acoustic-Electric Guitar (with Case)
New from $2,699.00 SAVE 30%
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A more affordable Super Jumbo handcrafted out of beautiful tonewoods from North and Central America. The SJ-100 Walnut is the high-performance cousin of the legendar... Learn more...
Gibson J-15 Acoustic-Electric Guitar (with Case)
Gibson J-15 Acoustic-Electric Guitar (with Case)
New from $1,499.00 SAVE 28%
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Gibson has combined their expert craftsmanship, remarkable tonewoods and a short scale design that is big on sound in the J-15. This instrument features a Spruce top... Learn more...
Gibson 2016 Songwriter Studio Cutaway Acoustic-Electric Guitar (with Case)
Gibson 2016 Songwriter Studio Cutaway Acoustic-Electric Guitar (with Case)
New from $2,499.00 SAVE 32%
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At the heart of Gibson's square-shoulder dreadnought line is the Songwriter Deluxe Studio. First introduced in 2003, the Songwriter combines Gibson's time-honored br... Learn more...
Gibson 2016 ES-335 Studio Electric Guitar (with Case)
Gibson 2016 ES-335 Studio Electric Guitar (with Case)
New from $1,999.00 SAVE 34%
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The ES-335 Studio captures all of the most important features of Gibson's legendary semi, bringing you an impressive 335 at an unbeatable price.... Learn more...
Gibson 2016 ES-335 Satin Electric Guitar (with Case)
Gibson 2016 ES-335 Satin Electric Guitar (with Case)
New from $2,999.00 SAVE 29%
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This Gibson ES-335 adds a soft satin cherry finish to all the elements that have made this guitar legendary. Features include a tubeless Historic truss rod, PAF-styl... Learn more...
Gibson Limited Edition SG Baritone Electric Guitar (with Case)
Gibson Limited Edition SG Baritone Electric Guitar (with Case)
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The Gibson SG Baritone plays just like a standard electric guitar, but injects some serious rumble into your six-string riffing, thanks to being tuned down two and a... Learn more...
Gibson 2016 Hummingbird Vintage Acoustic Guitar (with Case)
Gibson 2016 Hummingbird Vintage Acoustic Guitar (with Case)
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The groundbreaking look and sound of the 1960's. Introduced in 1960 as Gibson's first square-shouldered dreadnought, the Hummingbird arrived at the dawn of an era in... Learn more...
Gibson Limited Edition SG Supreme Electric Guitar (with Case)
Gibson Limited Edition SG Supreme Electric Guitar (with Case)
New from $2,499.00 SAVE 40%
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The epitome of luxury and beauty, the SG Supreme delivers sorching rock tones while being incredibly fast and comfortable to play. Designed using the best tonewoods ... Learn more...
Gibson 2016 HP Les Paul Traditional Premier Electric Guitar (with Case)
Gibson 2016 HP Les Paul Traditional Premier Electric Guitar (with Case)
New from $2,649.00 SAVE 23%
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The Gibson Les Paul Traditional 2016 HP is the modern incarnation of the original Gibson Les Paul with a futuristic set of premium, high-performance features. It boa... Learn more...
Gibson 2016 J-45 Vintage Acoustic Guitar (with Case)
Gibson 2016 J-45 Vintage Acoustic Guitar (with Case)
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The Gibson 2016 J-45 stays true to the original, including the same round-shoulder dreadnought body design, an enhanced top made from Thermally Aged Adirondack red s... Learn more...
Gibson 2016 J-45 Custom Rosewood Acoustic-Electric Guitar (with Case)
Gibson 2016 J-45 Custom Rosewood Acoustic-Electric Guitar (with Case)
New from $2,899.00 SAVE 26%
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The J-45 Custom is a celebration of the original. Integrating vintage appointments with modern features, the J-45 Custom delivers the renowned tone of classic J-45's... Learn more...
Gibson 2016 Hummingbird Acoustic-Electric Guitar (with Case)
Gibson 2016 Hummingbird Acoustic-Electric Guitar (with Case)
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Much of the Hummingbird's appeal lies in its versatility. However you attack this flat-top, it pumps out rich, deep tones, and is equally at home strumming first-pos... Learn more...
Gibson Limited Edition J185-EC Quilt Custom Acoustic-Electric Guitar (with Case)
Gibson Limited Edition J185-EC Quilt Custom Acoustic-Electric Guitar (with Case)
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This limited J-185 EC is truly designed with performance in mind. The slim taper neck and smaller body design allows for ease in playability. Superb quilt maple is a... Learn more...
Gibson Custom Shop 1958 Les Paul Reissue Electric Guitar (with Case)
Gibson Custom Shop 1958 Les Paul Reissue Electric Guitar (with Case)
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By the time the sunburst finish finally arrived on Gibson's Les Paul Model in 1958, the guitar had already evolved through several modifications through the course o... Learn more...
Gibson Limited Edition Les Paul Standard 50s Electric Guitar (with Case)
Gibson Limited Edition Les Paul Standard 50s Electric Guitar (with Case)
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A gently aged finish; smaller, vintage-style headstock; keystone tuner buttons; and a fat, rounded '50s-style neck add a vibe that's rich in history. Carved AA maple... Learn more...
Gibson Jason Hook M-4 Sherman Explorer Electric Guitar
Gibson Jason Hook M-4 Sherman Explorer Electric Guitar
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The Gibson Jason Hook M-4 Sherman Explorer electric guitar is a unique instrument designed in conjunction with master guitarist Jason Hook.... Learn more...
Gibson Limited Edition J-185EC HP Jumbo Acoustic-Electric Guitar (with Case)
Gibson Limited Edition J-185EC HP Jumbo Acoustic-Electric Guitar (with Case)
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This rare limited edition stands out from the crowd with several modern appointments. Including a stunning Trans Black finish, allowing the beautiful AAA flame maple... Learn more...
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar
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When guitar star Les Paul and Gibson president Ted McCarty sat down at the start of the 1950s to design a revolutionary new solidbody electric guitar, they originall... Learn more...
Gibson 2016 HP Les Paul Faded Electric Guitar (with Gig Bag)
Gibson 2016 HP Les Paul Faded Electric Guitar (with Gig Bag)
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The Les Paul Faded 2016 HP is the supercharged counterpart of the traditional LP Faded. It boasts an extraordinary set of premium, high-performance features while ma... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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No interest. Ever.
It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!