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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds now has free two-day shipping on TONS of items! Not to mention, the prices are competitive with other retailers. zZounds also has a wide variety of products to choose from." Customer on June 30, 2016

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
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Mackie DL1608 Digital iPad Controlled Mixer, 8-Bus, 30-pin Dock Connector
Mackie DL1608 Digital iPad Controlled Mixer, 8-Bus, 30-pin Dock Connector
 
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The Mackie DL1608 iPad Controlled Digital Mixer redeems live mixing by combining the proven power of a full-featured digital mixer with the unmatched ease and mobili... Learn more...
TC-Helicon MP-76 4-button Modern Performance Vocal Microphone
TC-Helicon MP-76 4-button Modern Performance Vocal Microphone
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When TC-Helicon introduced Mic Control with the MP-75, it started a revolution. However, adding even more control is what singers crave. With its 4 Mic Control butto... Learn more...
Adam A3X Powered Studio Monitor
Adam A3X Powered Studio Monitor
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With the A3X, ADAM Audio present their smallest monitor to date, making it perfectly suited for all environments where space is limited but sound shouldn't be constr... Learn more...
Golden Age Project Pre-73 MKIII Microphone Preamplifier
Golden Age Project Pre-73 MKIII Microphone Preamplifier
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The Golden Age PRE-73 MKIII is a one-channel vintage style microphone-, line- and instrument preamplifier. The signal path uses only discrete components like resisto... Learn more...
Behringer QX1002USB Mixer
Behringer QX1002USB Mixer
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With millions of loyal and happy customers, Behringer Xenyx mixers stand alone at the top of their class. Armed with premium microphone preamps and robust feature se... Learn more...
Allen and Heath QU-24C Digital Mixer, 24-Channel
Allen and Heath QU-24C Digital Mixer, 24-Channel
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With its responsive touchscreen, 25 motor faders and acclaimed AnalogiQ recallable preamps, Qu-24 combines exceptional ease of use with class-leading audio performan... Learn more...
Cerwin-Vega XLS-15S Powered Subwoofer (250 Watts, 1x15")
Cerwin-Vega XLS-15S Powered Subwoofer (250 Watts, 1x15")
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Cerwin-Vega XLS-15S Front Firing 15" Powered subwoofer for the serious bass enthusiast who wants room-jarring low frequency down to 35 Hz, the XLS 15S is just the ti... Learn more...
KRK 12S Active Subwoofer
KRK 12S Active Subwoofer
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The KRK12S powered subwoofer is the perfect complement to KRK VXT series, KRK Rokit series, or any other 6"-10" studio monitor. The KRK12S is designed to extend the ... Learn more...
Allen and Heath ZED12FX 12-Channel Mixer with USB Interface
Allen and Heath ZED12FX 12-Channel Mixer with USB Interface
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Complementing the existing ZED series, the ZED FX has been developed around an FX chipset purely for this model. Allen and Heath's DSP engineers have been working ha... Learn more...
Rode NTG3 Shotgun Condenser Microphone
Rode NTG3 Shotgun Condenser Microphone
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Using a technology known as RF-bias the Rode NTG3 is almost completely resistant to moisture, making it the only option when recording in any demanding environments ... Learn more...
Rode SM6 Microphone Shockmount with Pop Filter
Rode SM6 Microphone Shockmount with Pop Filter
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The Rode SM6 is a high quality suspension shockmount that supports many large diaphragm microphones an integrated pop filter makes it an even more versatile tool.... Learn more...
Rode VideoMic GO On-Camera Microphone
Rode VideoMic GO On-Camera Microphone
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Clear, directional audio on the GO! Compact and lightweight by design, the VideoMic GO delivers clear, crisp, directional audio with incredible ease of use.... Learn more...
Allen and Heath Qu-16 Digital Mixer, 16-Channel
Allen and Heath Qu-16 Digital Mixer, 16-Channel
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The Allen and Heath Qu-16 takes compact digital mixing to a higher level with innovative design and exceptional functionality combining to create a superb profession... Learn more...
Cerwin-Vega XD5 Active Studio Monitor Speakers
Cerwin-Vega XD5 Active Studio Monitor Speakers
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The complete XD Series line includes a range of four models with 3", 4", 5", full range systems and an 8" Subwoofer. Each full range is matched with low distortion a... Learn more...
Shure KSM42 Large Dual-Diaphragm Side Address Condenser Microphone
Shure KSM42 Large Dual-Diaphragm Side Address Condenser Microphone
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The Shure KSM42 is a large dual-diaphragm microphone perfect for capturing sophisticated, powerful, and intimate vocal performances.... Learn more...
Mackie Rackmount Bracket Set for ProFX12v2 and ProFX12
Mackie Rackmount Bracket Set for ProFX12v2 and ProFX12
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These easy-to-install, powder-coated steel brackets turn your ProFX12v2 into an 8-space rack-mounted mixer with space for cable pass-through and connections.... Learn more...
MXL 770 Condenser Microphone with Shockmount and Case
MXL 770 Condenser Microphone with Shockmount and Case
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Although the MXL 770 is a consumer-priced microphone, it delivers completly professional sonics and features. A true, phantom powered, condenser microphone with a 6-... Learn more...
Samson L1200 12-Channel Mixer with USB Interface
Samson L1200 12-Channel Mixer with USB Interface
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Expanding on the success of the L Series mixers, Samson has created the L1200, a 12-channel/4-bus professional mixing console. Ideal for smaller venues and more mode... Learn more...
Genelec M040 2-Way Shielded Active Studio Monitor
Genelec M040 2-Way Shielded Active Studio Monitor
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Part of the Genelec M Series, the Genelec M040 active monitor includes several innovative technologies to bring you the finest audio quality.... Learn more...
Shure Beta 98A Miniature Condenser Microphone
Shure Beta 98A Miniature Condenser Microphone
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The Shure Beta 98A is a compact, high-output, condenser microphone for professional sound reinforcement and studio recording. An extremely uniform cardioid polar pat... Learn more...
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
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Find a better price after buying from us?
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You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!