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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've been with zZounds for over a decade. No retailer beats them on customer service and the ability to Play-as-you-pPy. They also have awesome and fast shipping and the best return policy in the industry. That's why I've been and will continue to be a loyal customer. " Customer on September 1, 2016

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
Blowouts Available in Limited Quantities - Act Now! Details »
Full 45-day Money Back Guarantee · Super Low Blowout Prices
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Rode NTG3 Shotgun Condenser Microphone
Rode NTG3 Shotgun Condenser Microphone
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New from $699.00 SAVE 22%
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Using a technology known as RF-bias the Rode NTG3 is almost completely resistant to moisture, making it the only option when recording in any demanding environments ... Learn more...
sE Electronics Reflexion Filter Pro
sE Electronics Reflexion Filter Pro
New from $249.00 SAVE 28%
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The Reflexion Filter is basically a portable device for recording live sound sources with reduced room ambience. It is an advanced composite wall which is positioned... Learn more...
Rode NTG2 Shotgun Condenser Microphone
Rode NTG2 Shotgun Condenser Microphone
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The RODE NTG-2 is a lightweight condenser shotgun microphone, designed for professional applications within the film, video, television and production industries.... Learn more...
Avalon M5 Pure Class A Half Rack Preamplifier
Avalon M5 Pure Class A Half Rack Preamplifier
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Avalon microphone preamplifiers have been in use around the world since 1986. All preamplifiers share the combined technologies of low ratio transformer balanced inp... Learn more...
Yamaha TF1 Digital Mixer
Yamaha TF1 Digital Mixer
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In developing the TF series Yamaha engineers built from their existing base of acclaimed high-end mixer interfaces, adding intuitive control in an interface optimize... Learn more...
PreSonus RC 500 Microphone Preamplifier
PreSonus RC 500 Microphone Preamplifier
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The PreSonus RC 500 combines the custom-designed FET compressor and semi-parametric EQ circuits found in PreSonus' highly lauded ADL 700 tube channel strip with an u... Learn more...
Rode VMP VideoMic Pro with Rycote Lyre Shockmount
Rode VMP VideoMic Pro with Rycote Lyre Shockmount
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The RODE VideoMic Pro is a true shotgun microphone designed for use with camcorders, DSLR cameras and portable audio recorders as a source of primary and reference a... Learn more...
Ion Audio Tape Express Cassette to USB Player
Ion Audio Tape Express Cassette to USB Player
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Convert your old cassette tapes to digital files for music on the go. Turn your tapes into MP3s and listen on your computer, iPod, or in the car! Tape Express is a p... Learn more...
Shure WH20 Dynamic Headset Microphone
Shure WH20 Dynamic Headset Microphone
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The Shure WH20 is a rugged, lightweight, dynamic headset microphone that provides high-quality voice pickup. It fits securely for active microphone users, such as ae... Learn more...
RaXXess ER Economy Rack Kit
RaXXess ER Economy Rack Kit
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The simplest of designs, these knock down economy racks are black oak laminate over 5/8 inch medium density fiberboard. They provide a very economical yet attractive... Learn more...
Behringer X32P PRODUCER Digital Mixer
Behringer X32P PRODUCER Digital Mixer
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Processing power, ample I/O and flexible routing are central themes in the Behringer X32 PRODUCER. Where larger consoles make sense in fixed installations or studios... Learn more...
Mackie ProFX4 v2 Mixer with FX, 4-Channel
Mackie ProFX4 v2 Mixer with FX, 4-Channel
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The Mackie ProFX8 v2 provides a comprehensive live sound solution with 4 channels. Delivering unmatched sound quality, ProFXv2 features all-new Mackie Vita preamps, ... Learn more...
Soundcraft Ui12 Compact Digital Mixer
Soundcraft Ui12 Compact Digital Mixer
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The Ui Series mixers feature cross-platform compatibility with iOS, Android, Windows, Mac OS, and Linux devices, and can use up to 10 control devices simultaneously.... Learn more...
Peavey PV10-AT Auto-Tune Mixer, 8-Channel
Peavey PV10-AT Auto-Tune Mixer, 8-Channel
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The Peavey PV 10 AT shares all of the features of the PV 10 BT but also features 2 channels of Antares world-famous Autotune for subtle pitch correction or to create... Learn more...
JBL Active Studio Monitor Starter Pack
JBL Active Studio Monitor Starter Pack
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The JBL Active Studio Monitor Starter Pack includes one Nano Patch+ compact 2 channel analog passive volume control and some choice accessories.... Learn more...
Alesis MultiMix 8 USB FX 8-Channel Mixer with Effects
Alesis MultiMix 8 USB FX 8-Channel Mixer with Effects
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The Alesis MultiMix 8 USB FX compact mixer with built-in effects doubles as a computer recording interface so you can mix, record, or do both at the same time. Wheth... Learn more...
Grundorf ABS Wireless System Rack Case
Grundorf ABS Wireless System Rack Case
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Designed to protect and house your wireless gear, the Grundof ABS Series wireless racks provide ultimate protection. Ideal for musicians and DJ's, the Grundorf ABS r... Learn more...
Tascam DR-22WL Handheld Digital Recorder
Tascam DR-22WL Handheld Digital Recorder
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With an awesome microphone design, WiFi control and file transfer, and the Scene Dial, the DR-22WL from TASCAM makes it easier than ever to capture great-sounding re... Learn more...
Cerwin-Vega SL-8 2-Way Home Audio Floor Speaker
Cerwin-Vega SL-8 2-Way Home Audio Floor Speaker
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Serious Sound. Whether you're listening to your favorite tunes, watching a blockbuster hit, or following the big game, the quality of your experience is defined by s... Learn more...
Cerwin-Vega SL-45C Quad 2-Way Center Field Home Audio Speaker
Cerwin-Vega SL-45C Quad 2-Way Center Field Home Audio Speaker
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Serious Sound. Whether you're listening to your favorite tunes, watching a blockbuster hit, or following the big game, the quality of your experience is defined by s... Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 201-Y812. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!