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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Where else but zZounds are you going to get to Play As You Pay and get such a great price?" Customer on July 2, 2016

Discounted and Used Recording

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Allen and Heath Qu-Pac Rack Mount 32-Channel Digital Mixer
Allen and Heath Qu-Pac Rack Mount 32-Channel Digital Mixer
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The Allen and Heath Qu-Pac takes the power and legendary quality of the Qu family and shrinks it into an uber-compact desk or rack mount format. Qu-Pac frees you to ... Learn more...
Allen and Heath Qu-16 Digital Mixer, 16-Channel
Allen and Heath Qu-16 Digital Mixer, 16-Channel
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The Allen and Heath Qu-16 takes compact digital mixing to a higher level with innovative design and exceptional functionality combining to create a superb profession... Learn more...
Shure SM35 Cardioid Condenser Headset Microphone
Shure SM35 Cardioid Condenser Headset Microphone
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The Shure SM35 headset condenser microphone from Shure gives multi-instrumentalists the freedom to express themselves without having to sacrifice the sound quality f... Learn more...
AKG C314 Multi-Pattern Condenser Microphone
AKG C314 Multi-Pattern Condenser Microphone
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Meet the AKG C314 professional multi-pattern condenser microphone, from one of the industry's most widely used studio and stage microphone families. Designed for ent... Learn more...
Zoom Q4 Handy Video Camera Recorder
Zoom Q4 Handy Video Camera Recorder
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The Zoom Q4 is all about bringing dimension to your music. It combines high-definition video with high-resolution audio, providing everything you need to shoot amazi... Learn more...
Shure Beta WB98HC Clip-On Condenser Instrument Microphone
Shure Beta WB98HC Clip-On Condenser Instrument Microphone
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The Shure WB98H/C (the wireless version of the Beta 98H/C) is a premium cardioid condenser instrumental microphone that clamps onto the bell of wind instruments or o... Learn more...
Behringer QX1222USB XENYX USB Mixer, 12-Channel
Behringer QX1222USB XENYX USB Mixer, 12-Channel
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The Behringer QX1222USB ups the ante with six mono mic inputs. These two additional channels can also be used for stereo line-level devices, such as keyboards or sou... Learn more...
Rode NTR Premium Active Ribbon Microphone
Rode NTR Premium Active Ribbon Microphone
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At first glance of the NTR you're aware that it's very special and unique - an intricate blend of art and science. Designed to hang in the world's finest recording s... Learn more...
Boss Micro BR BR-80 Digital Recorder
Boss Micro BR BR-80 Digital Recorder
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Small enough to fit in your pocket, the Boss Micro BR BR-80 is the ultimate new portable recording and jam-along tool for guitarists and other musicians. It's equipp... Learn more...
Black Lion Audio PM8MKII 8x2 Summing Mixer
Black Lion Audio PM8MKII 8x2 Summing Mixer
 
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Introducing the Black Lion Audio PM8MKII summing mixer. It features 8 channels of transformer-coupled inputs and three separate master outputs: a passive output, a t... Learn more...
Lexicon MX400 Dual Stereo/Surround Reverb Processor
Lexicon MX400 Dual Stereo/Surround Reverb Processor
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The Lexicon MX400 dual-stereo (4x4) Processor is equally at ease in the studio or a concert hall, with a unique VST/AU software interface via USB, delivering the cla... Learn more...
Cerwin-Vega XLS-12S Powered Subwoofer (250 Watts, 1x12")
Cerwin-Vega XLS-12S Powered Subwoofer (250 Watts, 1x12")
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Featuring a bass reflex design with high-impact low frequency response down to 38 Hz, the Cerwin-Vega XLS-12S is a 12" front-firing 250-watt powered subwoofer. The u... Learn more...
Cerwin-Vega XLS-6 2-Way Home Audio Bookshelf Speaker (125 Watts, 1x6.5")
Cerwin-Vega XLS-6 2-Way Home Audio Bookshelf Speaker (125 Watts, 1x6.5")
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Perfect for environments where space is at a premium, the Cerwin-Vega XLS-6 is a two-way bookshelf, featuring a single 6.5" fiber impregnated woofer and a 1" soft do... Learn more...
Samson MediaOne BT3 Active Studio Monitors with Bluetooth
Samson MediaOne BT3 Active Studio Monitors with Bluetooth
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Samson's MediaOne BT3 Active Studio Monitors are the ideal speakers for all your multimedia needs and feature the ability to connect to your smartphone, laptop or ta... Learn more...
Mackie DL806 Digital iPad Controlled Mixer, with Lightning Connector
Mackie DL806 Digital iPad Controlled Mixer, with Lightning Connector
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Control all of your live-sound mixing by iPad with the Mackie DL806L 8 Channel Digital Mixer with iPad Controller. The DL806L features 8 Onyx microphone preamps, 24-... Learn more...
Golden Age COMP-3A Discrete Optical Compressor Limiter
Golden Age COMP-3A Discrete Optical Compressor Limiter
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The Golden Age COMP-3A is a one-channel vintage-style Compressor/Leveler. The signal path uses only discrete components like resistors, capacitors and transistors.... Learn more...
Rode M5-MP Matched Pair Cardioid Condenser Microphones
Rode M5-MP Matched Pair Cardioid Condenser Microphones
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Designed and made in Australia, the Rode M5 is a compact 1/2" cardioid condenser microphone with low noise and a full frequency response.... Learn more...
Audio-Technica Pro45 Hanging Condenser Microphone
Audio-Technica Pro45 Hanging Condenser Microphone
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Audio-Technica Pro45 Hanging Condenser Mic is perfect for suspension over choirs and orchestras.... Learn more...
Mackie 1402VLZ4 14-Channel Mixer
Mackie 1402VLZ4 14-Channel Mixer
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The 14-channel Mackie 1402VLZ4 brings the proven performance of Onyx's preamps in a professional compact mixer design great for applications that demand flexibility.... Learn more...
Adam A8X Powered Studio Monitor
Adam A8X Powered Studio Monitor
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With its power and radiation characteristics, the A8X is suitable for both nearfield and midfield monitoring. With a price/performance ratio that could hardly be bet... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!