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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has incredible service and the Play as you Pay plan is absolutely great for musicians who can't shell the big bucks all at once. zZounds is definitely my go to store! Thanks guys!" Customer on August 7, 2016

Discounted and Used Recording

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Chauvet DJ CLP05 Heavy Duty C-Clamp
Chauvet DJ CLP05 Heavy Duty C-Clamp
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The Chauvet CLP-05 is a heavy-duty c-clamp that fits most CHAUVET products. It is made of thick cast iron for extra durability.... Learn more...
Allen and Heath QU-24C Digital Mixer, 24-Channel
Allen and Heath QU-24C Digital Mixer, 24-Channel
New from $2,499.00 SAVE 28%
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With its responsive touchscreen, 25 motor faders and acclaimed AnalogiQ recallable preamps, Qu-24 combines exceptional ease of use with class-leading audio performan... Learn more...
Mackie Onyx 32 Mixer
Mackie Onyx 32 Mixer
 
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The Onyx 24.4 and 32.4 consoles upgrade the performance and functionality of the legendary Mackie SR24-4 and 32-4, while retaining their convenient 24- and 32-channe... Learn more...
KRK 12S Active Subwoofer
KRK 12S Active Subwoofer
 
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The KRK12S powered subwoofer is the perfect complement to KRK VXT series, KRK Rokit series, or any other 6"-10" studio monitor. The KRK12S is designed to extend the ... Learn more...
Behringer Q802USB Mixer
Behringer Q802USB Mixer
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The 8-input, 2-bus Behringer Xenyx Q802USB USB Audio Mixer has two phantom-powered Xenyx microphone preamps, making it possible to use up to two dynamic and/or studi... Learn more...
Rode VMP VideoMic Pro with Rycote Lyre Shockmount
Rode VMP VideoMic Pro with Rycote Lyre Shockmount
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The RODE VideoMic Pro is a true shotgun microphone designed for use with camcorders, DSLR cameras and portable audio recorders as a source of primary and reference a... Learn more...
MXL 770 Condenser Microphone with Shockmount and Case
MXL 770 Condenser Microphone with Shockmount and Case
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Although the MXL 770 is a consumer-priced microphone, it delivers completly professional sonics and features. A true, phantom powered, condenser microphone with a 6-... Learn more...
Soundcraft Ui12 Compact Digital Mixer
Soundcraft Ui12 Compact Digital Mixer
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The Ui Series mixers feature cross-platform compatibility with iOS, Android, Windows, Mac OS, and Linux devices, and can use up to 10 control devices simultaneously.... Learn more...
Focusrite ISA Two Dual Channel Microphone Preamplifier
Focusrite ISA Two Dual Channel Microphone Preamplifier
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Great mic preamps are an essential component in any professional studio. The Focusrite ISA Two Dual Channel Microphone Preamp fits that bill with ease, providing two... Learn more...
M-Audio AV32.1 Powered Studio Monitor System
M-Audio AV32.1 Powered Studio Monitor System
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The M-Audio AV32.1 is a complete high-performance sound system that delivers deep, lifelike, full-range sound. It is ideal for use with TVs, computers, portable musi... Learn more...
AKG C414 XLS 9-Pattern Condenser Microphone
AKG C414 XLS 9-Pattern Condenser Microphone
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The C414 XLS maintains the sonic character of the legendary C414 B-ULS, the longest-lived C414 model. Engineered for highest linearity and neutral sound, it is the m... Learn more...
Behringer QX1222USB XENYX USB Mixer, 12-Channel
Behringer QX1222USB XENYX USB Mixer, 12-Channel
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The Behringer QX1222USB ups the ante with six mono mic inputs. These two additional channels can also be used for stereo line-level devices, such as keyboards or sou... Learn more...
Allen and Heath Qu-Pac Rack Mount 32-Channel Digital Mixer
Allen and Heath Qu-Pac Rack Mount 32-Channel Digital Mixer
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The Allen and Heath Qu-Pac takes the power and legendary quality of the Qu family and shrinks it into an uber-compact desk or rack mount format. Qu-Pac frees you to ... Learn more...
Samson SE10T Earset Condenser Microphone
Samson SE10T Earset Condenser Microphone
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The SE10 is a low profile, headworn, micro-miniature condenser microphone with a 3mm capsule. Its excellent audio reproduction makes it perfect for spoken word, fitn... Learn more...
Gibson Les Paul Reference Studio Monitor (6")
Gibson Les Paul Reference Studio Monitor (6")
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Gibson Brands, Inc. continues to honor the roots of Les Paul, who first pioneered the solid-body electric guitar and multitrack recording. By taking a look at the so... Learn more...
Boss Micro BR BR-80 Digital Recorder
Boss Micro BR BR-80 Digital Recorder
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Small enough to fit in your pocket, the Boss Micro BR BR-80 is the ultimate new portable recording and jam-along tool for guitarists and other musicians. It's equipp... Learn more...
Rode K2 Tube Condenser Microphone
Rode K2 Tube Condenser Microphone
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The RODE K2 delivers the ultimate in pure rich tube sound and performance, super low self noise (10 dBA), high max. SPL (162 dBA), and mega wide dynamic range (15 0d... Learn more...
Golden Age Project Pre-73 MKIII Microphone Preamplifier
Golden Age Project Pre-73 MKIII Microphone Preamplifier
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The Golden Age PRE-73 MKIII is a one-channel vintage style microphone-, line- and instrument preamplifier. The signal path uses only discrete components like resisto... Learn more...
Mackie 1402VLZ4 14-Channel Mixer
Mackie 1402VLZ4 14-Channel Mixer
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The 14-channel Mackie 1402VLZ4 brings the proven performance of Onyx's preamps in a professional compact mixer design great for applications that demand flexibility.... Learn more...
Shure Beta WB98HC Clip-On Condenser Instrument Microphone
Shure Beta WB98HC Clip-On Condenser Instrument Microphone
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The Shure WB98H/C (the wireless version of the Beta 98H/C) is a premium cardioid condenser instrumental microphone that clamps onto the bell of wind instruments or o... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!