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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds.com is a music store for musicians run by musicians who understand the needs of the working player or the hobbyist. zZounds carries most of the products that larger, more well-known online stores carry. And if they don't carry it, they have often gone the extra mile by trying to find an item for me from another source. They are honest and helpful when I need help, and I received credit from them that other music stores would not grant me." - customer on December 22

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
Blowouts Available in Limited Quantities - Act Now! Details »
Full 45-day Money Back Guarantee · Super Low Blowout Prices
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Zoom H5 Handheld Digital Recorder
New from $269.99 SAVE 20%
Like New $229.95 SAVE 31%
or 4 payments
of $67.50
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The Zoom H5 provides four tracks of simultaneous recording and, like the flagship H6, it uses a system of interchangeable input capsules, allowing you to choose the ... Learn more...
Tascam DR05 Portable Digital Recorder
New from $99.99 SAVE 33%
Like New $89.95 SAVE 40%
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on orders $249.00+ details
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Tascam's DR-05 brings high-quality stereo recording to an easy-to-use portable powerhouse with a size and price that anyone can handle. The Tascam DR-05 records in M... Learn more...
Mackie ProFX16 v2 USB Mixer with FX, 16-Channel
New from $499.99 SAVE 20%
Like New $449.95 SAVE 28%
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of $125.00
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Mackie ProFXv2 Series mixers provide a comprehensive live sound solution, with models from 4 to 30 channels, covering a huge range of applications. Delivering unmatc... Learn more...
Tascam DP-03SD Digital Portastudio Recorder
New from $299.99 SAVE 25%
Like New $269.95 SAVE 32%
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of $75.00
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The DP-03SD is an affordable way to get into Tascam's famed Portastudio system of making recording simple and affordable for musicians. The 8-track digital recorder ... Learn more...
Warm Audio WA12 Microphone Preamplifier
New from $449.99
Like New $414.95 SAVE 7%
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of $112.50
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The Warm Audio WA12 is based on the Classic 312 style preamp and uses unique component choices that give it a very warm, exciting, opulent tone. The WA12 uses more u... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
Allen and Heath Qu-16 Digital Mixer, 16-Channel
New from $1,999.00 SAVE 33%
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The Allen and Heath Qu-16 takes compact digital mixing to a higher level with innovative design and exceptional functionality combining to create a superb profession... Learn more...
Universal Audio 4-710D 4-Channel Microphone Preamp
New from $1,999.00 SAVE 20%
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The Universal Audio 4-710d is a boutique quality, four-channel microphone/line preamplifier with unique tube and solid-state tone blending capabilities, perfect for ... Learn more...
Behringer Q1202USB Mixer
New from $99.99 SAVE 33%
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The Behringer XENYX Q1202USB is built for versatility and tone, and is equally at home at your live gig or in the studio. These compact mixers provide 4 mono channel... Learn more...
KRK 12SHO Active Studio Subwoofer
New from $1,499.00 SAVE 39%
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of $124.92
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The KRK12sHO powered subwoofer is the perfect High Output choice for professional studios, where ultra-accurate bass extension and maximum sound levels are required.... Learn more...
Zoom Q4 Handy Video Camera Recorder
 
Like New $244.95
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The Zoom Q4 is all about bringing dimension to your music. It combines high-definition video with high-resolution audio, providing everything you need to shoot amazi... Learn more...
Peavey PV-14AT Stereo Mixer with Auto-Tune, 14-Channel
New from $399.95 SAVE 29%
Like New $319.95 SAVE 43%
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The Peavey PV 14 AT shares all of the features of the PV 14 BT but also features 4 channels of Antares world-famous Autotune for subtle pitch correction or to create... Learn more...
KRK VXT6 Active Studio Monitor
New from $449.00 SAVE 39%
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Drawing upon the design characteristics of their Expose E8B, the new VXT Series of monitors consists of 3 models -- the VXT4, VXT6, and VXT8. With a visually strikin... Learn more...
Cerwin-Vega XLS-12 3-Way Home Audio Floor Tower Speaker (300 Watts)
New from $399.00 SAVE 40%
Like New $234.95 SAVE 64%
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The most popular tower in the Classic Series, the Cerwin-Vega XLS-12 offers three-way performance in a stylish enclosure. Featuring a 12-inch, cast frame high-excurs... Learn more...
Behringer QX1222USB XENYX USB Mixer, 12-Channel
New from $249.99 SAVE 33%
Used $214.95 SAVE 42%
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The Behringer QX1222USB ups the ante with six mono mic inputs. These two additional channels can also be used for stereo line-level devices, such as keyboards or sou... Learn more...
Behringer B2031A Truth Active Monitors
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These high-resolution, active monitors provide XLR and 1/4 in. TRS balanced inputs, very neutral sound and an extremely flat frequency response (50Hz - 21kHz). They'... Learn more...
Rode NT1 KIT Fixed Cardioid Condenser Microphone
New from $249.00 SAVE 31%
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RODE's design engineers approached the NT1 as a marriage of innovation and tradition, starting with the capsule which has a fresh design.... Learn more...
Allen and Heath ZED10FX 10-Channel Mixer with USB Interface
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Like New $234.95 SAVE 28%
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ZED-10 and ZED-10FX are amazing little desks for small band mixing. They are ultra portable for carrying to the gig, and can be used for recording live or in the stu... Learn more...
Yamaha MGP24X Mixer, 24-Channel
New from $1,199.99 SAVE 19%
Like New $974.95 SAVE 34%
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From the preamps, EQ and effects to the Hybrid Channel functions and iPod/iPhone connectivity -- every aspect, every feature, every sound, establishes the MGP24X as ... Learn more...
Allen and Heath ZED24 24-Channel Mixer with USB Interface
New from $699.00 SAVE 12%
Like New $554.95 SAVE 30%
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of $174.75
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The Allen and Heath ZED-24 has a fantastic pedigree which comes from nearly 40 years of making mixing desks for the professional sound community. The audio circuitry... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!