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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds was very helpful with selection questions and recommendations during my online chats and telephone conversations. Their shipping is fast and my gear was packed secure and protective." Customer on August 25, 2016

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
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KRK VXT8 Active Studio Monitor
KRK VXT8 Active Studio Monitor
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Drawing upon the design characteristics of their Expose E8B, the VXT Series of monitors consists of 3 models -- the VXT4, VXT6, and VXT8. With a visually striking en... Learn more...
PreSonus Studio Channel Tube Microphone Preamp
PreSonus Studio Channel Tube Microphone Preamp
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The Studio Channel is a professional channel strip combining Class A tube preamplifier, VCA-based compressor and three-band parametric equalizer perfect for the prof... Learn more...
Audio-Technica AT2020 Studio Microphone
Audio-Technica AT2020 Studio Microphone
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Audio-Technica's stringent consistency, reliability and quality standards bring professional performance to an extremely affordable price point in home/project studi... Learn more...
Mackie Big Knob Studio Control Center
Mackie Big Knob Studio Control Center
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Big Knob is perfectly suited to a range of applications beyond desktop music making, including home stereo systems, keyboard/guitar rigs, high-end multimedia systems... Learn more...
PreSonus StudioLive CS18 AI SLRack Control Surface
PreSonus StudioLive CS18 AI SLRack Control Surface
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The StudioLive CS18AI mix controller is a versatile, scalable, modular control surface for PreSonus StudioLive RM16AI or RM32AI actively integrated, rack mount digit... Learn more...
Zoom R8 Multitrack SD Recorder Interface and Controller
Zoom R8 Multitrack SD Recorder Interface and Controller
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The Zoom R8 Multitrack SD Recorder Controller and Interface is everything you need to start recording today! Zoom takes the turbocharged design of the R24 and reduce... Learn more...
Allen and Heath QU-16C Digital Mixer, 16-Channel
Allen and Heath QU-16C Digital Mixer, 16-Channel
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Now in a feature-packed Chrome Edition, the Allen and Heath Qu-16 reshapes digital mixing with innovative design and exceptional functionality combining to create a ... Learn more...
Zoom R16 Multi-Track SD Recorder Interface and Controller
Zoom R16 Multi-Track SD Recorder Interface and Controller
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Zoom has revolutionized digital recording again with the first digital recorder with 16-track playback and 8-track simultaneous recording that utilizes Secure Digita... Learn more...
Shure Beta 87A Supercardioid Condenser Microphone
Shure Beta 87A Supercardioid Condenser Microphone
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In response to user requests, Shure has redesigned this microphone by just slightly thickening the handle for a more comfortable feel when hand-held. In addition, th... Learn more...
Yamaha MG12XU USB Mixer with Effects, 4-Bus
Yamaha MG12XU USB Mixer with Effects, 4-Bus
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Yamaha has always strived to provide sound engineers with the purest possible signal instead of added processing or color to give it a signature sound, and the MG Se... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
Yamaha MG20XU USB Mixer with Effects, 6-Bus
Yamaha MG20XU USB Mixer with Effects, 6-Bus
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Yamaha has always strived to provide sound engineers with the purest possible signal instead of added processing or color to give it a signature sound, and the MG Se... Learn more...
PreSonus ADL600 Anthony DeMaria Labs Microphone Preamp
PreSonus ADL600 Anthony DeMaria Labs Microphone Preamp
 
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The PreSonus ADL 600 is a high voltage Class A, two channel tube microphone preamplifier designed by world-renown tube circuit designer Anthony DeMaria. The ADL 600 ... Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
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The Electro-Voice RE320 is a professional quality dynamic microphone designed specifically for recording and sound reinforcement applications requiring extremely low... Learn more...
Mackie DL32R Wireless Digital Live Sound Mixer
Mackie DL32R Wireless Digital Live Sound Mixer
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The Mackie DL32R delivers 32 channels of powerful digital mixing that's completely controlled wirelessly from your iPad, freeing you to get in the mix like never bef... Learn more...
Behringer XENYX X1832USB 18-Channel Mixer with USB
Behringer XENYX X1832USB 18-Channel Mixer with USB
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Building on the feature set of the X1622USB, the X1832USB comes with two additional mic strips (including channel inserts), for a total of six XENYX mic preamps. The... Learn more...
Rode NT1 KIT Fixed Cardioid Condenser Microphone
Rode NT1 KIT Fixed Cardioid Condenser Microphone
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RODE's design engineers approached the NT1 as a marriage of innovation and tradition, starting with the capsule which has a fresh design.... Learn more...
Cerwin-Vega XLS-15 3-Way Home Audio Floor Tower Speaker (400 Watts)
Cerwin-Vega XLS-15 3-Way Home Audio Floor Tower Speaker (400 Watts)
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As part of Cerwin-Vega's Classic Series, the XLS-15 offers three-way performance in a stylish enclosure, featuring a 15-inch cast frame high excursion woofer, a 6.5-... Learn more...
Behringer B2031A Truth Active Monitors
Behringer B2031A Truth Active Monitors
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These high-resolution, active monitors provide XLR and 1/4 in. TRS balanced inputs, very neutral sound and an extremely flat frequency response (50Hz - 21kHz). They'... Learn more...
Universal Audio 710 Twin-Finity Microphone Preamplifier
Universal Audio 710 Twin-Finity Microphone Preamplifier
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The 710 Twin-Finity is a radically UA pre-amp design which uniquely combines both the classic retro warmth of UA tube design and the transient bite of solid-state in... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!