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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have always experienced great customer supported from zZounds when resolving any problems or issues. Their staff is knowledgeable and speedy and always offer great coustomer service." Customer on June 5, 2016

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
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Shure SM48 Dynamic Vocal Microphone
Shure SM48 Dynamic Vocal Microphone
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The SM48 unidirectional dynamic microphone is a great performance microphone. It maintains a true cardioid pattern throughout its frequency range, ensuring high gain... Learn more...
Adam A7X Powered Studio Monitor
Adam A7X Powered Studio Monitor
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The predecessor to the A7X, the A7, became the most famous of all ADAM monitors in a very short time. Not only has it been reviewed over three dozen times with outst... Learn more...
Yamaha HS8S Active Studio Subwoofer
Yamaha HS8S Active Studio Subwoofer
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The Yamaha HS8S is a 8" bass-reflex powered subwoofer that delivers low frequencies down to 22Hz. The HS Series features transducers that achieve astonishingly smoot... Learn more...
Avid Pro Tools Duet Bundle
Avid Pro Tools Duet Bundle
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Designed for singer/songwriters and loop-based musicians, Pro Tools Duet enables you to turn your Mac or PC into a powerful yet portable music creation and audio rec... Learn more...
PreSonus Studio Channel Tube Microphone Preamp
PreSonus Studio Channel Tube Microphone Preamp
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The Studio Channel is a professional channel strip combining Class A tube preamplifier, VCA-based compressor and three-band parametric equalizer perfect for the prof... Learn more...
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
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KRK's ROKIT 4 G3 (Generation 3) powered studio monitor offers professional performance and accuracy for recording, mixing, mastering and playback. The system consist... Learn more...
ART Pro MPA II Microphone Tube Preamplifier
ART Pro MPA II Microphone Tube Preamplifier
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The ART Pro MPA II is the next generation in affordable high performance microphone preamp technology. Each microphone input circuit, with selectable 48v phantom pow... Learn more...
KRK VXT8 Active Studio Monitor
KRK VXT8 Active Studio Monitor
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Drawing upon the design characteristics of their Expose E8B, the VXT Series of monitors consists of 3 models -- the VXT4, VXT6, and VXT8. With a visually striking en... Learn more...
Shure Beta 87A Supercardioid Condenser Microphone
Shure Beta 87A Supercardioid Condenser Microphone
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In response to user requests, Shure has redesigned this microphone by just slightly thickening the handle for a more comfortable feel when hand-held. In addition, th... Learn more...
Rode NT1 KIT Fixed Cardioid Condenser Microphone
Rode NT1 KIT Fixed Cardioid Condenser Microphone
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RODE's design engineers approached the NT1 as a marriage of innovation and tradition, starting with the capsule which has a fresh design.... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
PreSonus StudioLive CS18 AI SLRack Control Surface
PreSonus StudioLive CS18 AI SLRack Control Surface
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The StudioLive CS18AI mix controller is a versatile, scalable, modular control surface for PreSonus StudioLive RM16AI or RM32AI actively integrated, rack mount digit... Learn more...
Mackie DL32R Wireless Digital Live Sound Mixer
Mackie DL32R Wireless Digital Live Sound Mixer
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The Mackie DL32R delivers 32 channels of powerful digital mixing that's completely controlled wirelessly from your iPad, freeing you to get in the mix like never bef... Learn more...
PreSonus StudioLive RM16 AI Rack-mounted Digital Mixer, 16-Channel
PreSonus StudioLive RM16 AI Rack-mounted Digital Mixer, 16-Channel
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The PreSonus StudioLive RM16AI rack-mount digital mixer provides 16 inputs with recallable XMAX Class A preamps, 8 line outs, and 3 main outs (left, right, and mono/... Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
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The Electro-Voice RE320 is a professional quality dynamic microphone designed specifically for recording and sound reinforcement applications requiring extremely low... Learn more...
AKG C414 XL II 9-Pattern Condenser Microphone
AKG C414 XL II 9-Pattern Condenser Microphone
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The C414 XL II is the successor of the famous C414 B-TL II. It shows the unique sonic signature of the highly sought after AKG C12 which enables lead vocals and solo... Learn more...
Universal Audio 710 Twin-Finity Microphone Preamplifier
Universal Audio 710 Twin-Finity Microphone Preamplifier
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The 710 Twin-Finity is a radically UA pre-amp design which uniquely combines both the classic retro warmth of UA tube design and the transient bite of solid-state in... Learn more...
Behringer XR12 XAIR Digital Mixer
Behringer XR12 XAIR Digital Mixer
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The XR12 is a powerhouse 12-input portable/rack-mountable mixer for iPad and Android tablets, and is ideally suited for both live and studio applications, thanks to ... Learn more...
Zoom R16 Multi-Track SD Recorder Interface and Controller
Zoom R16 Multi-Track SD Recorder Interface and Controller
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Zoom has revolutionized digital recording again with the first digital recorder with 16-track playback and 8-track simultaneous recording that utilizes Secure Digita... Learn more...
Yamaha MG12XU USB Mixer with Effects, 4-Bus
Yamaha MG12XU USB Mixer with Effects, 4-Bus
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Yamaha has always strived to provide sound engineers with the purest possible signal instead of added processing or color to give it a signature sound, and the MG Se... Learn more...
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866-zZounds (866-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!