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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Every time I contact zZounds I get nothing but the best customer service possible. Their staff is very knowledgable and friendly, their prices are great, and they ship the products out so fast! I have made a few returns and zZounds makes it so easy. No questions, just package it up like I received it, and within a few days or less the refund has been issued. zZounds is my number 1 favorite music company and I have used several in the past. No need to look any further now, zZounds is #1!!" Customer on August 1, 2016

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
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Black Lion Audio Micro Clock MKIII Word Clock
Black Lion Audio Micro Clock MKIII Word Clock
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The Black Lion Audio Micro Clock MkIII is the culmination of almost 10 years of research involving jitter-reducing, harmonic-enhancing design techniques not found in... Learn more...
Behringer Q1002USB Mixer
Behringer Q1002USB Mixer
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From classical to classic rock, the Behringer Xenyx Q1002USB brings out the best in your intimate performance or podcast. Mono channels feature two of premium, phant... Learn more...
Cerwin-Vega SL-28 2-Way Home Audio Floor Speaker
Cerwin-Vega SL-28 2-Way Home Audio Floor Speaker
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Whether you're listening to your favorite tunes, watching a blockbuster hit, or following the big game, the quality of your experience is defined by sound.... Learn more...
Mackie CR4BT Powered Studio Monitors
Mackie CR4BT Powered Studio Monitors
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Mackie CR4BT 4" Multimedia Monitors with Bluetooth are designed for multimedia, with Bluetooth streaming that delivers ultimate flexibility for media creators and mu... Learn more...
Golden Age P-2 Metal Pop Filter
Golden Age P-2 Metal Pop Filter
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Golden Age Project P2 Pop Filter with metal screen and gooseneck. Plus microphone stand clamp easily connects to any mic stand or boom.... Learn more...
Cerwin-Vega SL-45C Quad 2-Way Center Field Home Audio Speaker
Cerwin-Vega SL-45C Quad 2-Way Center Field Home Audio Speaker
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Serious Sound. Whether you're listening to your favorite tunes, watching a blockbuster hit, or following the big game, the quality of your experience is defined by s... Learn more...
Adam A3X Powered Studio Monitor
Adam A3X Powered Studio Monitor
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With the A3X, ADAM Audio present their smallest monitor to date, making it perfectly suited for all environments where space is limited but sound shouldn't be constr... Learn more...
M-Audio BX8 Carbon Active Studio Monitor
M-Audio BX8 Carbon Active Studio Monitor
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The M-Audio BX8 Carbon studio monitor helps you track, monitor, and mix with confidence by providing accurate sound and dynamic acoustic control.... Learn more...
M-Audio AV32.1 Powered Studio Monitor System
M-Audio AV32.1 Powered Studio Monitor System
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The M-Audio AV32.1 is a complete high-performance sound system that delivers deep, lifelike, full-range sound. It is ideal for use with TVs, computers, portable musi... Learn more...
TC-Helicon MP-76 4-button Modern Performance Vocal Microphone
TC-Helicon MP-76 4-button Modern Performance Vocal Microphone
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When TC-Helicon introduced Mic Control with the MP-75, it started a revolution. However, adding even more control is what singers crave. With its 4 Mic Control butto... Learn more...
Rode SM6 Microphone Shockmount with Pop Filter
Rode SM6 Microphone Shockmount with Pop Filter
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The Rode SM6 is a high quality suspension shockmount that supports many large diaphragm microphones an integrated pop filter makes it an even more versatile tool.... Learn more...
Black Lion Audio Micro Clock mk2 External Word Clock
Black Lion Audio Micro Clock mk2 External Word Clock
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The quality of your digital audio is dependent upon the quality of your digital clock. The better the digital clock, the better the quality of your digital audio. Th... Learn more...
Nady SP9 Dynamic Vocal Microphone with Clip
Nady SP9 Dynamic Vocal Microphone with Clip
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The Nady SP-9 dynamic cardioid pattern microphone is the ideal all-purpose vocal and instrument mic. Linear response for detailed, natural sound across the spectrum ... Learn more...
Allen and Heath ZED12FX 12-Channel Mixer with USB Interface
Allen and Heath ZED12FX 12-Channel Mixer with USB Interface
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Complementing the existing ZED series, the ZED FX has been developed around an FX chipset purely for this model. Allen and Heath's DSP engineers have been working ha... Learn more...
Mackie DL806 Digital iPad Controlled Mixer, with Lightning Connector
Mackie DL806 Digital iPad Controlled Mixer, with Lightning Connector
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Control all of your live-sound mixing by iPad with the Mackie DL806L 8 Channel Digital Mixer with iPad Controller. The DL806L features 8 Onyx microphone preamps, 24-... Learn more...
Shure Beta 53 Headset Condenser Microphone
Shure Beta 53 Headset Condenser Microphone
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The Shure BETA 53 is a fully adjustable omnidirectional condenser headworn vocal microphone, designed for applications where inconspicuous appearance and incredible ... Learn more...
Mackie 3204VLZ4 32-channel USB Mixer
Mackie 3204VLZ4 32-channel USB Mixer
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The 32-channel 3204VLZ4 features the proven performance of Mackie's Onyx mic preamps in a high-headroom/low-noise 4-bus design with a feature set perfect for live so... Learn more...
Allen and Heath Qu-16 Digital Mixer, 16-Channel
Allen and Heath Qu-16 Digital Mixer, 16-Channel
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The Allen and Heath Qu-16 takes compact digital mixing to a higher level with innovative design and exceptional functionality combining to create a superb profession... Learn more...
Adam Sub7 Powered Studio Subwoofer
Adam Sub7 Powered Studio Subwoofer
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The Sub7 has been designed to complement the A5 and A7 monitors of the A-Series. Its small footprint allows for an easy placement even in small environments. The fro... Learn more...
Eventide Eclipse Harmonizer Studio Effects Processor
Eventide Eclipse Harmonizer Studio Effects Processor
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From the amazing range and depth of its algorithms to its comprehensive array of analog and digital I/O ports, the Eclipse puts the legendary effects processing powe... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!