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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos Zounds is probably the most honest online retailer Ive ever dealt with. Every little guarantee they make to you, they live up to it. I cannot put into words how much I appreciate that. 2 day shipping means 2 day shipping with Zounds, and any question Ive ever had they have answered it promptly. - Customer on May 12
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Behringer XENYX 1204USB 12-Channel Mixer with USB
Behringer XENYX 1204USB 12-Channel Mixer with USB
New from $149.99 SAVE 37%
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on orders $249.00+ details
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Perfect for a small live-performance mixer, as well as home-based recording setup, the 1204USB provides four mono channels with premium XENYX mic preamps, neo-classi... Learn more...
TC-Helicon MP-76 4-button Modern Performance Vocal Microphone
TC-Helicon MP-76 4-button Modern Performance Vocal Microphone
(1)
New from $179.99 SAVE 33%
Like New $159.95 SAVE 40%
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When TC-Helicon introduced Mic Control with the MP-75, it started a revolution. However, adding even more control is what singers crave. With its 4 Mic Control butto... Learn more...
Neumann EA4 Shockmount
Neumann EA4 Shockmount
(1)
New from $129.95
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The Neumann EA4 Shockmount is an elastic suspension mount for Neumann TLM 102, TLM 103, and TLM 107 microphones.... Learn more...
Ion Audio PICS2SD Photo Slide and Film Scanner
Ion Audio PICS2SD Photo Slide and Film Scanner
New from $136.95 SAVE 45%
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Ion Audio PICS 2 SD Photo Slide and Film Scanner lets you enjoy your old pictures on your digital picture frame. Rediscover your long-lost photo prints, slides and f... Learn more...
Behringer B2031A Truth Active Monitors
Behringer B2031A Truth Active Monitors
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These high-resolution, active monitors provide XLR and 1/4 in. TRS balanced inputs, very neutral sound and an extremely flat frequency response (50Hz - 21kHz). They'... Learn more...
Mackie 1202VLZ4 12-Channel Mixer
Mackie 1202VLZ4 12-Channel Mixer
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The 12-channel 1202VLZ4 delivers the outstanding quality of Mackie's flagship Onyx preamps in a compact mixer design with the high-headroom/low-noise performance you... Learn more...
Peavey PV10-AT Auto-Tune Mixer, 8-Channel
Peavey PV10-AT Auto-Tune Mixer, 8-Channel
New from $349.99 SAVE 41%
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The Peavey PV 10 AT shares all of the features of the PV 10 BT but also features 2 channels of Antares world-famous Autotune for subtle pitch correction or to create... Learn more...
Samson AirLine 77 UHF Wireless Headset Transmitter
Samson AirLine 77 UHF Wireless Headset Transmitter
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The Samson Airline 77 / AH1 Headset Transmitter is designed to go around the back of your head rather than over the top. This allows the transmitter to be attached d... Learn more...
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
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The Rode PSA1 is the perfect microphone stand to mount a microphone to a studio desk or any other hard top. If you've seen broadcast booths or radio stations you've ... Learn more...
PreSonus Eris E4.5 High-Definition Active Studio Monitors
PreSonus Eris E4.5 High-Definition Active Studio Monitors
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The ultra-compact, affordable PreSonus Eris E4.5 High-Definition Active Studio Monitors deliver professional audio quality, thanks to a 4.5-inch, Kevlar low-frequenc... Learn more...
Audio-Technica AT2035 Studio Microphone
Audio-Technica AT2035 Studio Microphone
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Designed for critical home/project/professional studio applications and live performance, this side-address cardioid studio condenser delivers exceptional detail and... Learn more...
On-Stage MS7700B Euro-Style Tripod Microphone Stand
On-Stage MS7700B Euro-Style Tripod Microphone Stand
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The On-Stage MS7700B Euro-style tripod base microphone stand boasts hybrid sheet metal and composite leg housing, making it unbreakable. An extremely stable stand, e... Learn more...
Behringer XENYX X1204USB USB Mixer with Effects
Behringer XENYX X1204USB USB Mixer with Effects
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The compact X1204USB mixer takes the 1204USB up a notch, providing all the same great features, plus the 24-bit, dual engine FX processor, with 16 editable, studio-g... Learn more...
On-Stage Microphone Gooseneck
On-Stage Microphone Gooseneck
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On-Stage Microphone Goosenecks are flexible enough to attach to any microphone stand or adaptor with standard 5/8 in. -27 male and female threads. Inside diameter is... Learn more...
Shure Beta 57A Supercardioid Dynamic Microphone
Shure Beta 57A Supercardioid Dynamic Microphone
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Excellent for acoustic and electric instruments as well as for vocals, the extremely versatile Beta 57A dynamic microphone provides optimal warmth and presence.... Learn more...
Behringer QX1222USB XENYX USB Mixer, 12-Channel
Behringer QX1222USB XENYX USB Mixer, 12-Channel
(5)
New from $249.99 SAVE 33%
Used $214.95 SAVE 42%
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The Behringer QX1222USB ups the ante with six mono mic inputs. These two additional channels can also be used for stereo line-level devices, such as keyboards or sou... Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
(8)
New from $299.00 SAVE 29%
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The Electro-Voice RE320 is a professional quality dynamic microphone designed specifically for recording and sound reinforcement applications requiring extremely low... Learn more...
Bose Wave Bluetooth Audio Adapter
Bose Wave Bluetooth Audio Adapter
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The Bose(R) Bluetooth(R) Audio adapter allows you to stream music from your smartphone, tablet, laptop or other Bluetooth enabled device through your audio system.... Learn more...
Rode M5-MP Matched Pair Cardioid Condenser Microphones
Rode M5-MP Matched Pair Cardioid Condenser Microphones
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Designed and made in Australia, the Rode M5 is a compact 1/2" cardioid condenser microphone with low noise and a full frequency response.... Learn more...
Gator G-MIXERBAG Padded Mixer and Equipment Bag
Gator G-MIXERBAG Padded Mixer and Equipment Bag
(2)
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Featuring a rugged nylon exterior, the Gator Mixer Bag easily transports your gear. The interior is lined with external storage pockets, shoulder strap and handles.... Learn more...
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866-zZounds (866-996-8637)
When you call, mention priority code 1ZS-XGHR. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!