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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Everything I have purchased from zZounds has been received in factory sealed boxes, packed inside a second larger box, and shipped by Fed Ex, who doesn't bang up your goods. " Customer on November 13, 2016
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On-Stage Club Pack Microphone Stand Package
On-Stage Club Pack Microphone Stand Package
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Whenever you're on the road or setting up a sound stage this On-Stage club microphone pack should cover any standard band's or club/restauranteur/cafe setup.... Learn more...
Shure 55SH Series II Cardioid Dynamic Microphone
Shure 55SH Series II Cardioid Dynamic Microphone
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The Model 55SH Series II provides the Shure classic UNlDYNE II design coupled with modern acoustic components to meet today's performance standards. This microphone ... Learn more...
Tascam DR05 Portable Digital Recorder
Tascam DR05 Portable Digital Recorder
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Tascam's DR-05 brings high-quality stereo recording to an easy-to-use portable powerhouse with a size and price that anyone can handle. The Tascam DR-05 records in M... Learn more...
Auralex 2 Wedgie 12x12 Tiles (Gray, 24 Pack)
Auralex 2 Wedgie 12x12 Tiles (Gray, 24 Pack)
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Auralex's most popular seller and best overall performer, the 2 in. Studiofoam wedge, treats most small- to medium-sized areas including vocal booths, control rooms,... Learn more...
sE Electronics SPACE Portable Acoustic Control Reflexion Filter
sE Electronics SPACE Portable Acoustic Control Reflexion Filter
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sE Electronics SPACE takes the patented Multi-Layer Air-Gap technology that made the RF Pro a professional and project studio essential to create a product that is b... Learn more...
Cerwin-Vega SL-5M 2-Way Home Audio Satellite Speaker
Cerwin-Vega SL-5M 2-Way Home Audio Satellite Speaker
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Serious Sound. Whether you're listening to your favorite tunes, watching a blockbuster hit, or following the big game, the quality of your experience is defined by s... Learn more...
Sennheiser e609S Silver Guitar Microphone
Sennheiser e609S Silver Guitar Microphone
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The e609 Silver is based on the legendary MD 409 microphone. Able to withstand high SPLs without distorting, the e609 Silver's flat-profile capsule allows extremely ... Learn more...
Allen and Heath ZED10FX 10-Channel Mixer with USB Interface
Allen and Heath ZED10FX 10-Channel Mixer with USB Interface
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ZED-10 and ZED-10FX are amazing little desks for small band mixing. They are ultra portable for carrying to the gig, and can be used for recording live or in the stu... Learn more...
Behringer XENYX X1832USB 18-Channel Mixer with USB
Behringer XENYX X1832USB 18-Channel Mixer with USB
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Building on the feature set of the X1622USB, the X1832USB comes with two additional mic strips (including channel inserts), for a total of six XENYX mic preamps. The... Learn more...
Mackie CR3 Creative Reference Multimedia Monitors
Mackie CR3 Creative Reference Multimedia Monitors
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Mackie CR3 3 Creative Reference Multimedia Monitors are designed for multimedia creation and entertainment, delivering studio-quality design and performance in sleek... Learn more...
Ultimate Acoustics Hexagonal Foam Wall Panel (Pair)
Ultimate Acoustics Hexagonal Foam Wall Panel (Pair)
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Designed for users looking to treat unique problems in the listening room, as well as to lend a personal touch to any creative space-the new Hex Series absorption pa... Learn more...
SanDisk Extreme microSDHC UHS1 Card (with SD, SDHC, and SDXC Adapter)
SanDisk Extreme microSDHC UHS1 Card (with SD, SDHC, and SDXC Adapter)
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Take your data storage to the extreme with the Speed Class 3 compatible Class 10 compliant Extreme UHS-I microSDXC Memory Card from SanDisk. SanDisk has managed to p... Learn more...
Behringer XENYX 1204USB 12-Channel Mixer with USB
Behringer XENYX 1204USB 12-Channel Mixer with USB
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Perfect for a small live-performance mixer, as well as home-based recording setup, the 1204USB provides four mono channels with premium XENYX mic preamps, neo-classi... Learn more...
Behringer XENYX 1202 Mixer
Behringer XENYX 1202 Mixer
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The XENYX 1202 has 12 inputs and a FX Send control for each channel. Additionally, assignable CD/tape inputs have been incorporated for routing flexibility. The new ... Learn more...
Audio-Technica AT2035 Studio Microphone
Audio-Technica AT2035 Studio Microphone
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Designed for critical home/project/professional studio applications and live performance, this side-address cardioid studio condenser delivers exceptional detail and... Learn more...
Samson R11 Hypercardioid Dynamic Microphone
Samson R11 Hypercardioid Dynamic Microphone
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The versatile R11 gives you enough output and reliable performance for any kind of application along with great sound, low noise, and convenient features like an eas... Learn more...
Tascam TM-80 Large-Diaphragm Condenser Microphone
Tascam TM-80 Large-Diaphragm Condenser Microphone
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A cardioid condenser mic is the perfect all-around mic for vocal and instrument recording, and the unidirectional pickup pattern keeps the recording from sounding to... Learn more...
Shure PGA98H Condenser Gooseneck Microphone
Shure PGA98H Condenser Gooseneck Microphone
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The Shure PGA98H is a professional quality cardioid condenser microphone optimized for wind instruments, including woodwinds and brass. Featuring a flexible, discret... Learn more...
On-Stage MIX400 Autolocator and Mixer Stand
On-Stage MIX400 Autolocator and Mixer Stand
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Ideally suited for home, project, multimedia and professional recording studios -- this is the perfect rolling companion to your control surface, BRC, etc. It's comp... Learn more...
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
New from $4.95 SAVE 16%
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Auralex's most popular seller and best overall performer, the 2" Studiofoam wedge, treats most small to medium sized areas - including vocal booths, control rooms, a... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!