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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has great financing options, attentive customer support, and a practically no questions asked return policy." Customer on November 15, 2016
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Azden WLX-PRO Wireless Lavalier Video Microphone System
Azden WLX-PRO Wireless Lavalier Video Microphone System
New from $146.95 SAVE 33%
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of $36.74
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The Azden WLX-PRO is an easy to use and affordable wireless microphone system combining the WL/T-PRO transmitter with lapel microphone and the WR-PRO camera mount re... Learn more...
Avantone CK-7 Large-Diaphragm Multi-Pattern Microphone
Avantone CK-7 Large-Diaphragm Multi-Pattern Microphone
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or 6 payments
of $46.50
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The Avantone Cabernet (C-series) mics from Avant Electronics are designed to offer true professional performance. They will meet or surpass the performance and speci... Learn more...
Avalon RM1 1-Unit Rackmount Kit for U5 or M5
Avalon RM1 1-Unit Rackmount Kit for U5 or M5
New from $80.00
Like New $67.95 SAVE 15%
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The Avalon RM-1 converts a single U5 or M5 to a standard 19 in. rack system. The kit includes 2 steel rack ears and 8 stainless steel screws.... Learn more...
Audio Technica PRO92CWTH Wireless Headset Microphone
Audio Technica PRO92CWTH Wireless Headset Microphone
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Like New $119.95
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Audio-Technica's PRO92CWTH wireless omnidirectional condenser headworn microphone offers a natural, smooth frequency response optimized for vocal articulation. The m... Learn more...
Audio-Technica MT830cW-TH Theater Model (Microphone Only)
Audio-Technica MT830cW-TH Theater Model (Microphone Only)
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This tiny, unobstrusive Audio-Technica Uni-Point microphone can hide just about anywhere: under clothing, over an ear, or in an actor's hair or wig. This "Theater" m... Learn more...
Audio-Technica BP896 MicroPoint Omnidirectional Lavalier Microphone
Audio-Technica BP896 MicroPoint Omnidirectional Lavalier Microphone
New from $279.00 SAVE 26%
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The Audio-Technica BP896 MicroPoint omnidirectional lavalier delivers extremely intelligible natural audio and handles high sound pressure levels with ease. Its subm... Learn more...
Audio-Technica ATR6250 Stereo Condenser Video Microphone
Audio-Technica ATR6250 Stereo Condenser Video Microphone
New from $49.00
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Capture the realism of live sound with two mics in one. The ATR6250 provides extremely affordable, high-quality stereo pickup in a single microphone. Its compact des... Learn more...
Audio-Technica ATM710 Condenser Microphone
Audio-Technica ATM710 Condenser Microphone
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The new Artist Series vocal condenser microphone is tailored for exacting detail and high-fidelity vocal reproduction. With a condenser design for studio-quality per... Learn more...
Audio-Technica ATM610A Dynamic Hypercardioid Handheld Microphone
Audio-Technica ATM610A Dynamic Hypercardioid Handheld Microphone
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Tuned for clear, detailed, extended-range reproduction of lead and backup vocals, the premier Artist Series dynamic vocal mic is equipped with a rare-earth magnet, a... Learn more...
Audio-Technica ATM510 Dynamic Cardioid Handheld Microphone
Audio-Technica ATM510 Dynamic Cardioid Handheld Microphone
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The Audio-Technica ATM510 is a cardioid dynamic workhorse is designed for smooth, natural vocal reproduction and low noise. Features super-durable construction, rare... Learn more...
Audio-Technica ATM250 Dynamic Kick Drum Microphone
Audio-Technica ATM250 Dynamic Kick Drum Microphone
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A natural with high SPLs, the Audio-Technica ATM250 hypercardioid dynamic instrument microphone is tailored for kick drum, percussion, brass and other highly dynamic... Learn more...
Audio-Technica AT899CW Omnidirectional Lavalier Microphone for Audio-Technica Wireless Systems
Audio-Technica AT899CW Omnidirectional Lavalier Microphone for Audio-Technica Wireless Systems
New from $169.00 SAVE 22%
Like New $129.95 SAVE 40%
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Audio-Technica's omnidirectional AT899 is engineered for intelligible, accurate voice reproduction. Its low-profile design (a mere 5 mm in diameter) assures minimum ... Learn more...
Audio-Technica AT831CT4 Condenser Lavalier Microphone
Audio-Technica AT831CT4 Condenser Lavalier Microphone
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The Audio-Technica AT831CT4 clip-on lavalier mic provides crisp, full-sounding voice pickup. The mic is ideal for higher SPL applications. Excellent gain before feed... Learn more...
Audio-Technica AT8024 Mono/Stereo Camera Mount Microphone
Audio-Technica AT8024 Mono/Stereo Camera Mount Microphone
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The Audio-Technica AT8024 is a fixed-charge condenser microphone designed for use with DSLR and other video cameras. The microphone offers the flexibility of mono an... Learn more...
Audio-Technica AE6100 Artist Elite Hypercardioid Dynamic Microphone
Audio-Technica AE6100 Artist Elite Hypercardioid Dynamic Microphone
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New from $189.00 SAVE 36%
Like New $169.95 SAVE 43%
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The Audio-Technica Artist Elite AE6100 hypercardioid dynamic vocal microphone delivers clean articulation, fast transients and high-output, assertive sound for the u... Learn more...
Audio Technica AE4100 Artist Elite Cardioid Dynamic Microphone
Audio Technica AE4100 Artist Elite Cardioid Dynamic Microphone
New from $189.00 SAVE 36%
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The Artist Elite Series is the most superb sonic design for the most elite venues. Recent advances in the quality and sophistication of professional live-sound syste... Learn more...
Audio-Technica AE3000 Cardioid Condenser Microphone
Audio-Technica AE3000 Cardioid Condenser Microphone
New from $279.00 SAVE 34%
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The AE3000 excels in high-SPL applications such as guitar cabinets, toms, snare, timpani and overheads. A large-diaphragm capsule combines with the open architecture... Learn more...
Auralex Aural Expanders Sonic Sculpting Toolkit
Auralex Aural Expanders Sonic Sculpting Toolkit
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Aural-Xpanders provide a high degree of control with the capability to filter undesirable external overtones and tighten loose ends in the sonic environment. Isolate... Learn more...
Auratone 5C Sound Cube Passive Monitor Speaker
Auratone 5C Sound Cube Passive Monitor Speaker
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The Auratone 5C, which became famous in the 1970s and 80s and has been used in virtually every major recording studio worldwide, is still the undisputed industry sta... Learn more...
Auralex 2PYR22 2" Pyramid Studiofoam SmartPak (12-Pack)
Auralex 2PYR22 2" Pyramid Studiofoam SmartPak (12-Pack)
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2 in. Studiofoam Pyramids are a perfect combination of looks and great sound. Pyramids offer tons of versatility, provide virtually seamless installations, supply a ... Learn more...
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800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!