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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've been with zZounds for over a decade. No retailer beats them on customer service and the ability to Play-as-you-pPy. They also have awesome and fast shipping and the best return policy in the industry. That's why I've been and will continue to be a loyal customer. " Customer on September 1, 2016
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PreSonus SL48AI Mix System Joining Kit
PreSonus SL48AI Mix System Joining Kit
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Got a pair of PreSonus StudioLive 24 AI digital mixers? This must-have mixer accessory package gives you what you need for installation, setup and storage. This mixe... Learn more...
PreSonus SL1642Adapter StudioLive Console Cascade Adapter
PreSonus SL1642Adapter StudioLive Console Cascade Adapter
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Installed in minutes, the PreSonus SL1642Adapter is a metal bracket that connects two StudioLive 16.4.2 or StudioLive 16.4.2AI mixers together into one big mixer. In... Learn more...
PreSonus C4.5 BT Ceres Bluetooth Speakers
PreSonus C4.5 BT Ceres Bluetooth Speakers
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Like New $234.95
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Designed by a proven leader in recording-studio technology, PreSonus Ceres C4.5BT Bluetooth powered home-stereo speakers let you experience music and movie and game ... Learn more...
Neat Microphones Widget C Desktop USB Microphone
Neat Microphones Widget C Desktop USB Microphone
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Widget is a uniquely styled, USB 'plug and play,' high-definition microphone that can capture any sound source on this planet -- and probably beyond. Whether you're ... Learn more...
Neat Microphones Widget B Desktop USB Microphone
Neat Microphones Widget B Desktop USB Microphone
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Widget is a uniquely styled, USB 'plug and play,' high-definition microphone that can capture any sound source on this planet--and probably beyond. Whether you're re... Learn more...
Neat Microphones Widget A Desktop USB Microphone
Neat Microphones Widget A Desktop USB Microphone
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Widget is a uniquely styled, USB 'plug and play,' high-definition microphone that can capture any sound source on this planet--and probably beyond. Whether you're re... Learn more...
MXL V69M HE Heritage Edition Mogami Edition Large-Diaphragm Condenser Microphone
MXL V69M HE Heritage Edition Mogami Edition Large-Diaphragm Condenser Microphone
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Musicians, artists, and bloggers agree - the V69 (MOGAMI HE) is the standard of excellence for tube condenser microphones. Tested against mics costing barrels more, ... Learn more...
MXL USM-001 Universal Basket-Style Microphone Shock Mount
MXL USM-001 Universal Basket-Style Microphone Shock Mount
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MXL USM-001 Universal Basket Style Mic Shock Mount.... Learn more...
MXL Drum PA-5K 3-Piece Drum Microphone Ensemble Kit
MXL Drum PA-5K 3-Piece Drum Microphone Ensemble Kit
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The MXL DRUM PA-5K 3-piece microphone pack covers the basic needs of the touring drummer or percussionist, consisting of one MXL A-55 KICKER Dynamic Kick Drum Mic an... Learn more...
MXL 2003A Large-Diaphragm Cardioid Condenser Microphone
MXL 2003A Large-Diaphragm Cardioid Condenser Microphone
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Another MXL winner that puts pricier mics to shame, the MXL 2003A is a go-to tool for those critical recording applications like acoustic guitar, where clarity, pres... Learn more...
MXL 2001-SE Large-Diaphragm Condenser Microphone
MXL 2001-SE Large-Diaphragm Condenser Microphone
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MXL's first microphone, the 2001, altered the perception of large diaphragm condenser microphones. Finally, an affordable, good sounding condenser is available for t... Learn more...
On-Stage TCM1908 Grip-On Universal Device Holder with u-mount Bullnose Clamp
On-Stage TCM1908 Grip-On Universal Device Holder with u-mount Bullnose Clamp
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There are holders, and then there's the Grip-On Mounting System from On-Stage! It's the fast and easy way to mount your mobile device to everyday objects and surface... Learn more...
On-Stage MS8312 Upper Rocker Lug Microphone Stand
On-Stage MS8312 Upper Rocker Lug Microphone Stand
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The 12" MS8312 offers a new choice in straight stands...the Rocker-Lug! The patent-pending Rocker-Lug allows the upper mic shaft to tilt up to 40* off of vertical, s... Learn more...
On-Stage BS-4080 Mini Bluetooth Speaker
On-Stage BS-4080 Mini Bluetooth Speaker
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Small enough to fit in the palm of your hand, yet powerful enough to fill a room with music, the On-Stage BS-4080 Mini Bluetooth Speaker provides a convenient way to... Learn more...
On-Stage ASVSR6GB Pop Blocker with Replacement Liners
On-Stage ASVSR6GB Pop Blocker with Replacement Liners
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Prevent annoying vocal thrusts, breath sounds, and plosives with this adjustable 6" diameter On-Stage ASVSR6GB Pop Blocker. The specially designed micro-weave nylon ... Learn more...
M-Audio Pulsar II Small Diaphragm Condenser Microphone
M-Audio Pulsar II Small Diaphragm Condenser Microphone
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The redesigned Pulsar II small-diaphragm cardioid condenser microphone takes M-Audio's pencil condenser technology to an even higher level. Designed in the U.S.A. by... Learn more...
McCarthy Music iPad Tablet Stand for Piano
McCarthy Music iPad Tablet Stand for Piano
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Improve your experience with this all metal iPad stand specifically designed for use with the McCarthy Music Illuminating Piano!... Learn more...
Mackie iPad 2, 3, 4 Tray Kit for DL806 and DL1608
Mackie iPad 2, 3, 4 Tray Kit for DL806 and DL1608
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This user-installable tray insert allows an iPad 2, 3rd Generation or 4th Generation to be docked for wired control of a Mackie DL Series mixer.... Learn more...
Mackie 402VLZ3 Mixer Bag
Mackie 402VLZ3 Mixer Bag
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Mackie mixer bags use high-impact, high-density foam and durable nylon to protect your Mackie 402-VLZ3 mixer. The Mackie 402VLZ3 mixer bag features a study, padded s... Learn more...
Mackie Mixer Bag for 1202VLZ Pro and VLZ3
Mackie Mixer Bag for 1202VLZ Pro and VLZ3
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Carry and protect your 1202VLZ Pro or VLZ3 Mackie mixer with this high impact tote bag. The high-density rigid internal foam offers drop protection for your Mackie m... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZQ-WHYP. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!