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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds was very helpful with selection questions and recommendations during my online chats and telephone conversations. Their shipping is fast and my gear was packed secure and protective." Customer on August 25, 2016
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Zoom Q4N Handy HD Video and Audio Recorder
Zoom Q4N Handy HD Video and Audio Recorder
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New from $249.99 SAVE 20%
Like New $234.95 SAVE 24%
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of $41.67
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With the Zoom H4n camera, you can capture video that's bigger, brighter, and more brilliant than ever before. With its 10 advanced lighting presets, the Q4n captures... Learn more...
Behringer XENYX 1202 Mixer
Behringer XENYX 1202 Mixer
New from $79.99 SAVE 40%
Used $64.95 SAVE 51%
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The XENYX 1202 has 12 inputs and a FX Send control for each channel. Additionally, assignable CD/tape inputs have been incorporated for routing flexibility. The new ... Learn more...
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
New from $139.95 SAVE 37%
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OnStage's bestselling stand, now in a 6-pack! These EuroBooms boast hybrid sheet metal and composite leg housings, making them virtually unbreakable. With removable ... Learn more...
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
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The On-Stage MS9701TB Plus heavy duty tele boom microphone stand features heavier die-cast leg housings, thicker tubing and premium threads.... Learn more...
Cerwin-Vega XLS-28 Dual 3-Way Home Audio Floor Tower Speaker (200 Watts)
Cerwin-Vega XLS-28 Dual 3-Way Home Audio Floor Tower Speaker (200 Watts)
New from $349.00 SAVE 40%
Like New $234.95 SAVE 59%
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The most popular tower in the Classic Series, the Cerwin-Vega XLS-28 offers three-way performance in stylish enclosure.... Learn more...
sE Electronics SPACE Portable Acoustic Control Reflexion Filter
sE Electronics SPACE Portable Acoustic Control Reflexion Filter
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sE Electronics SPACE takes the patented Multi-Layer Air-Gap technology that made the RF Pro a professional and project studio essential to create a product that is b... Learn more...
Zoom H4n Pro Portable Handy Recorder
Zoom H4n Pro Portable Handy Recorder
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At Zoom they're always developing new ideas to improve the performance and function of their Handy Recorders. With the H4n Pro, they've taken everything creators lov... Learn more...
Allen and Heath ZED10FX 10-Channel Mixer with USB Interface
Allen and Heath ZED10FX 10-Channel Mixer with USB Interface
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Like New $229.95 SAVE 30%
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ZED-10 and ZED-10FX are amazing little desks for small band mixing. They are ultra portable for carrying to the gig, and can be used for recording live or in the stu... Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
PreSonus AudioBox iTwo Studio Bundle Recording Package
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Start recording today with this complete, all-PreSonus mobile-recording package for Mac, Windows, and iPad! It's a great choice for multitrack song production, demos... Learn more...
Behringer XENYX 1202FX Mixer with Effects
Behringer XENYX 1202FX Mixer with Effects
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Be it bone-simple rock or classic folk, the XENYX 1202FX gives mind-blowing voice to intimate performances with an internal 24-bit FX processor. It's simple, lightwe... Learn more...
Shure PGA58 Dynamic Vocal Microphone
Shure PGA58 Dynamic Vocal Microphone
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The Shure PGA58 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Ion Audio PICS2SD Photo Slide and Film Scanner
Ion Audio PICS2SD Photo Slide and Film Scanner
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Ion Audio PICS 2 SD Photo Slide and Film Scanner lets you enjoy your old pictures on your digital picture frame. Rediscover your long-lost photo prints, slides and f... Learn more...
PreSonus Eris E44 Active Studio Monitor
PreSonus Eris E44 Active Studio Monitor
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Eris E66 Active MTM monitors deliver smooth on- and off-axis response with more dynamic output than conventional two-way studio monitor configurations, thanks to the... Learn more...
Aston Microphones Halo Microphone Reflection Filter
Aston Microphones Halo Microphone Reflection Filter
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HALO's unique design is also patented... it's much bigger, wraps around top and bottom to a maximum rear depth of almost 100mm to improve room isolation and absorpti... Learn more...
SubPac S2 Tactile Bass System
SubPac S2 Tactile Bass System
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Accurate, immersive, and portable -- the SubPac S2 is the latest addition to a line of revolutionary tactile audio systems that have quickly become essential tools f... Learn more...
Behringer XENYX X1204USB USB Mixer with Effects
Behringer XENYX X1204USB USB Mixer with Effects
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The compact X1204USB mixer takes the 1204USB up a notch, providing all the same great features, plus the 24-bit, dual engine FX processor, with 16 editable, studio-g... Learn more...
Sennheiser e609S Silver Guitar Microphone
Sennheiser e609S Silver Guitar Microphone
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The e609 Silver is based on the legendary MD 409 microphone. Able to withstand high SPLs without distorting, the e609 Silver's flat-profile capsule allows extremely ... Learn more...
Shure PGA48 Dynamic Handheld Vocal Microphone
Shure PGA48 Dynamic Handheld Vocal Microphone
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The Shure PGA48 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Aston Microphones Origin Cardioid Condenser Microphone
Aston Microphones Origin Cardioid Condenser Microphone
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The Aston Origin is a high-performance cardioid condenser microphone utilizing a one inch (1") gold evaporated capsule. It is versatile enough to use with most instr... Learn more...
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
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Space saving, compact drum and brass microphone. Ideal for low visibility, close miking techniques.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 208-QX9Y. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!