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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've have had nothing but great experience with zZounds. Their customer support has always been great and the prices match plus Play as You Pay plan can't be beat. They're now my go-to company when I am looking for musical supplies." Customer on June 20, 2016
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Auralex 2 Wedgie 12x12 Tile (Gray, Single)
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
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Auralex's most popular seller and best overall performer, the 2" Studiofoam wedge, treats most small to medium sized areas - including vocal booths, control rooms, a... Learn more...
Behringer XENYX X1204USB USB Mixer with Effects
Behringer XENYX X1204USB USB Mixer with Effects
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The compact X1204USB mixer takes the 1204USB up a notch, providing all the same great features, plus the 24-bit, dual engine FX processor, with 16 editable, studio-g... Learn more...
Shure PGA48 Dynamic Handheld Vocal Microphone
Shure PGA48 Dynamic Handheld Vocal Microphone
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The Shure PGA48 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Behringer XENYX 802 Mixer
Behringer XENYX 802 Mixer
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Need to accommodate a vocal duo in a hurry? Got a small choir in need of a little projection? The BEHRINGER 802 mixer has everything you need to give a small multi-v... Learn more...
Behringer XENYX 1202 Mixer
Behringer XENYX 1202 Mixer
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The XENYX 1202 has 12 inputs and a FX Send control for each channel. Additionally, assignable CD/tape inputs have been incorporated for routing flexibility. The new ... Learn more...
Behringer XENYX X1832USB 18-Channel Mixer with USB
Behringer XENYX X1832USB 18-Channel Mixer with USB
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Building on the feature set of the X1622USB, the X1832USB comes with two additional mic strips (including channel inserts), for a total of six XENYX mic preamps. The... Learn more...
PreSonus Monitor Station V2 Studio Monitor Control
PreSonus Monitor Station V2 Studio Monitor Control
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The PreSonus Monitor Station V2 Studio Monitor Control lets you easily manage multiple sources and monitor speakers from your desktop with three sets of stereo, line... Learn more...
On-Stage MS7411B Short Tripod Boom Microphone Stand
On-Stage MS7411B Short Tripod Boom Microphone Stand
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Ideal for guitar amps, drums, guitar or bass speakers cabinets and lots of other applications. The stand is adjustable up to 15.5 in. and the boom extends up to anot... Learn more...
Ion Audio Tape2PC USB Cassette Deck
Ion Audio Tape2PC USB Cassette Deck
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ION has created a revolutionary USB dual cassette deck allowing you to convert your cassette collection to CD or MP3 with included recording software. (No special dr... Learn more...
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
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The On-Stage MS9701TB Plus heavy duty tele boom microphone stand features heavier die-cast leg housings, thicker tubing and premium threads.... Learn more...
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
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Space saving, compact drum and brass microphone. Ideal for low visibility, close miking techniques.... Learn more...
IsoAcoustics Studio Monitor Stands, Pair
IsoAcoustics Studio Monitor Stands, Pair
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IsoAcoustics speaker stands are built with a unique, patented isolation technology that allows your speakers to "float" in free space, letting you hear authentic, un... Learn more...
Zoom Q4N Handy HD Video and Audio Recorder
Zoom Q4N Handy HD Video and Audio Recorder
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With the Zoom H4n camera, you can capture video that's bigger, brighter, and more brilliant than ever before. With its 10 advanced lighting presets, the Q4n captures... Learn more...
Behringer XENYX 1204USB 12-Channel Mixer with USB
Behringer XENYX 1204USB 12-Channel Mixer with USB
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Perfect for a small live-performance mixer, as well as home-based recording setup, the 1204USB provides four mono channels with premium XENYX mic preamps, neo-classi... Learn more...
Shure PGA98D Condenser Gooseneck Drum Microphone
Shure PGA98D Condenser Gooseneck Drum Microphone
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The Shure PGA98D is a professional quality cardioid condenser microphone optimized for drums and percussion. Featuring a flexible, discrete gooseneck design with hig... Learn more...
On-Stage Club Pack Microphone Stand Package
On-Stage Club Pack Microphone Stand Package
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Whenever you're on the road or setting up a sound stage this On-Stage club microphone pack should cover any standard band's or club/restauranteur/cafe setup.... Learn more...
Gator G-MIXERBAG Padded Mixer and Equipment Bag
Gator G-MIXERBAG Padded Mixer and Equipment Bag
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Featuring a rugged nylon exterior, the Gator Mixer Bag easily transports your gear. The interior is lined with external storage pockets, shoulder strap and handles.... Learn more...
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
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OnStage's bestselling stand, now in a 6-pack! These EuroBooms boast hybrid sheet metal and composite leg housings, making them virtually unbreakable. With removable ... Learn more...
Pioneer Bulit5 Powered Studio Monitor
Pioneer Bulit5 Powered Studio Monitor
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The Pioneer Pro Audio BULIT series is designed for great audio feedback while practicing, producing, and creating music.... Learn more...
Neumann EA4 Shockmount
Neumann EA4 Shockmount
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The Neumann EA4 Shockmount is an elastic suspension mount for Neumann TLM 102, TLM 103, and TLM 107 microphones.... Learn more...
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Questions? Our gear experts can help!
866-zZounds (866-996-8637)
When you call, mention priority code 1ZT-7C40. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!