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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos I have always been supported by zZounds when resolving any problems or issues. Speedy and knowledgeable staff, great coustomer service. - Customer on May 3
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Hal Leonard Modern Recording Techniques (8th Edition)
Hal Leonard Modern Recording Techniques (8th Edition)
New from $49.95
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Master the tools and day-to-day practices of music recording and production. Learn the ins and outs of room acoustics and designing a studio. Gain techniques for mic... Learn more...
Hal Leonard Producing Music with Ableton Live 9
Hal Leonard Producing Music with Ableton Live 9
New from $19.95
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Ableton Live; whose unique, groundbreaking, incredibly flexible features set it far apart from all other digital audio applications, is equally at home with making b... Learn more...
Triad-Orbit OA Orbit Arm
Triad-Orbit OA Orbit Arm
New from $99.00 SAVE 23%
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The Triad-Orbit Orbit Arm OA is a freestanding version of a single Orbit 2-type orbital boom arm. An IO quick-change coupler is mounted directly to the OA ball swive... Learn more...
World Tour Gig Bag for Behringer PMP3000 and PMP4000
World Tour Gig Bag for Behringer PMP3000 and PMP4000
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World Tour Deluxe 20mm Series Equipment Gig Bags are top-of-the-line, professional quality bags designed and built for the rigors of the road. The bags feature 20mm ... Learn more...
Triad-Orbit 2 O2 Dual Arm Orbital Boom
Triad-Orbit 2 O2 Dual Arm Orbital Boom
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The world's first dual orbital arm boom, the Orbit 2, is anchored by a novel center swivel that provides an additional 150* of left-right motion to the boom arms. IO... Learn more...
Audio-Technica AE-2300 Dynamic Cardioid Instrument Microphone
Audio-Technica AE-2300 Dynamic Cardioid Instrument Microphone
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The Audio-Technica Artist Elite AE2300 cardioid instrument microphone features Audio-Technica's propriety double-dome diaphragm construction, giving it high-frequenc... Learn more...
Mackie 402VLZ3 Mixer Bag
Mackie 402VLZ3 Mixer Bag
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Mackie mixer bags use high-impact, high-density foam and durable nylon to protect your Mackie 402-VLZ3 mixer. The Mackie 402VLZ3 mixer bag features a study, padded s... Learn more...
Behringer B-1 Single Diaphragm Studio Condenser Microphone
Behringer B-1 Single Diaphragm Studio Condenser Microphone
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Designed especially with home-studio owners and musicians in mind, the new B-1 features a 1 in. capsule that captures your sounds with incredible realism, sensitivit... Learn more...
Samson R21S Dynamic Cardioid Handheld Microphone
Samson R21S Dynamic Cardioid Handheld Microphone
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Samson's R21S Dynamic Microphone brings great sound and versatility to a variety of vocal miking applications. Perfect for live vocal performances, presentations and... Learn more...
Mackie iPad 2, 3, 4 Tray Kit for DL806 and DL1608
Mackie iPad 2, 3, 4 Tray Kit for DL806 and DL1608
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This user-installable tray insert allows an iPad 2, 3rd Generation or 4th Generation to be docked for wired control of a Mackie DL Series mixer.... Learn more...
Mackie ProDX4 Wireless Digital Mixer, 4-Channel
Mackie ProDX4 Wireless Digital Mixer, 4-Channel
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ProDX4 brings powerful digital mixing to solo performers, venues, schools and commercial applications that require lower channel counts with an intuitive, easy-to-us... Learn more...
Triad Orbit TRIAD 1 Short Microphone Stand
Triad Orbit TRIAD 1 Short Microphone Stand
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The proprietary Triad articulating base provides the weight and stability of large diameter cast iron bases and a fully adjustable attitude and footprint, thanks to ... Learn more...
GoPro HERO4 Session Video Camera
GoPro HERO4 Session Video Camera
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HERO4 Session packs the power of GoPro into an exceptionally small, light, and convenient camera. 50% smaller and 40% lighter than other HERO4 models, its rugged wat... Learn more...
Alesis MultiMix 4 USB FX Mixer, 4-Channel Mixer with FX
Alesis MultiMix 4 USB FX Mixer, 4-Channel Mixer with FX
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The Alesis MultiMix 4 USB FX is a four-channel desktop mixer with a USB digital audio interface that lets you mix live, in the home studio, and record audio directly... Learn more...
Rode Dead Kitten Windscreen
Rode Dead Kitten Windscreen
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The Rode Dead Kitten is an excellent windscreen that's optimized for video applications. Superior shielding with this faux-fur covered windshield in tow. It's also w... Learn more...
Samson M1 Dynamic Handheld Microphone
Samson M1 Dynamic Handheld Microphone
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The Samson M1 Handheld dynamic mic features a high output, neodymium mic capsule and 1/8" to 1/4" cable adapters for easy connection to multimedia, karaoke and porta... Learn more...
World Tour Strong Side Gig Bag for Behringer X2222USB
World Tour Strong Side Gig Bag for Behringer X2222USB
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World Tour Deluxe Strong Side 20mm Series equipment gig bags are top-of-the-line, professional quality bags designed and built for the rigors of the road. They inclu... Learn more...
String Swing SHO1 Stagehand Drink Holder
String Swing SHO1 Stagehand Drink Holder
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The String Swing SHO1 Stagehand Drink Holder is the most versatile and affordable product of its kind in the market. It quickly secures to most stands for convenient... Learn more...
Yamaha NS-P40 Home Theater Speaker System
Yamaha NS-P40 Home Theater Speaker System
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The Yamaha NS-P40 is a 5.1 channel home theater speaker package for enjoying full surround sound with music and movies. The Advanced YST II subwoofer outputs strong ... Learn more...
Triad-Orbit IO-C IO-Equipped Mounting Clamp
Triad-Orbit IO-C IO-Equipped Mounting Clamp
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IO-C mounting clamps are purpose built for attaching Triad-Orbit IO-equipped adaptors, boom arms, tablet holders and assorted accessories to stands, trusses, tableto... Learn more...
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866-zZounds (866-996-8637)
When you call, mention priority code 20J-Y1PV. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!