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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome to deal with. They always beat others prices and offer free shipping. Everything went very smoothly from the initial contact through to the delivery." Customer on June 10, 2016
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SubPac S2 Tactile Bass System
SubPac S2 Tactile Bass System
New from $279.00
or 6 payments
of $46.50
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Accurate, immersive, and portable -- the SubPac S2 is the latest addition to a line of revolutionary tactile audio systems that have quickly become essential tools f... Learn more...
On-Stage MC7201 Round Base Microphone Stand
On-Stage MC7201 Round Base Microphone Stand
New from $21.99 SAVE 42%
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on orders $249.00+ details
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The industry standard on stage and in the studio, the round base stand is a musician's staple around the world. Professional quality die-cast zinc clutch.... Learn more...
Mackie ProDX8 Wireless Digital Mixer, 8-Channel
Mackie ProDX8 Wireless Digital Mixer, 8-Channel
New from $299.99 SAVE 23%
or 6 payments
of $50.00
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The Mackie ProDX8 is the ultimate combination of modern digital mixing capability and an intuitive, user-friendly interface. Make easy quick adjustments thanks to it... Learn more...
Tascam DR05 Portable Digital Recorder
Tascam DR05 Portable Digital Recorder
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Like New $89.95 SAVE 40%
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Tascam's DR-05 brings high-quality stereo recording to an easy-to-use portable powerhouse with a size and price that anyone can handle. The Tascam DR-05 records in M... Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
PreSonus AudioBox iTwo Studio Bundle Recording Package
(3)
New from $249.95 SAVE 16%
Like New $229.95 SAVE 23%
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of $41.66
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Start recording today with this complete, all-PreSonus mobile-recording package for Mac, Windows, and iPad! It's a great choice for multitrack song production, demos... Learn more...
Bose SoundLink Bluetooth Speaker III
Bose SoundLink Bluetooth Speaker III
(5)
New from $299.95
or 6 payments
of $50.00
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Meet the speaker that brings your music and friends together -- with a style that's all your own. The SoundLink Bluetooth speaker III is our best-performing mobile B... Learn more...
Behringer XENYX X1222USB 16-Channel Mixer with USB
Behringer XENYX X1222USB 16-Channel Mixer with USB
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The X1222USB is a step up from the X1204USB with six mono mic inputs. These two additional channels can also be used for stereo line-level devices, such as keyboards... Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
(8)
New from $299.00 SAVE 29%
Like New $274.95 SAVE 35%
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The Electro-Voice RE320 is a professional quality dynamic microphone designed specifically for recording and sound reinforcement applications requiring extremely low... Learn more...
Rode NT1 KIT Fixed Cardioid Condenser Microphone
Rode NT1 KIT Fixed Cardioid Condenser Microphone
(3)
New from $249.00 SAVE 31%
Like New $204.95 SAVE 45%
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RODE's design engineers approached the NT1 as a marriage of innovation and tradition, starting with the capsule which has a fresh design.... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
(4)
New from $119.99 SAVE 22%
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
Shure PGA58 Dynamic Vocal Microphone
Shure PGA58 Dynamic Vocal Microphone
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The Shure PGA58 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Ion Audio PICS2SD Photo Slide and Film Scanner
Ion Audio PICS2SD Photo Slide and Film Scanner
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Ion Audio PICS 2 SD Photo Slide and Film Scanner lets you enjoy your old pictures on your digital picture frame. Rediscover your long-lost photo prints, slides and f... Learn more...
Mackie Big Knob Studio Control Center
Mackie Big Knob Studio Control Center
New from $299.99 SAVE 23%
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Big Knob is perfectly suited to a range of applications beyond desktop music making, including home stereo systems, keyboard/guitar rigs, high-end multimedia systems... Learn more...
Sennheiser e609S Silver Guitar Microphone
Sennheiser e609S Silver Guitar Microphone
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The e609 Silver is based on the legendary MD 409 microphone. Able to withstand high SPLs without distorting, the e609 Silver's flat-profile capsule allows extremely ... Learn more...
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
(8)
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The Rode PSA1 is the perfect microphone stand to mount a microphone to a studio desk or any other hard top. If you've seen broadcast booths or radio stations you've ... Learn more...
Mackie CR5BT Powered Studio Monitors
Mackie CR5BT Powered Studio Monitors
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Mackie CR5BT 5 Multimedia Monitors with Bluetooth are designed for multimedia, with Bluetooth streaming that delivers ultimate flexibility for media creators and mus... Learn more...
Shure PGADRUMKIT5 5-Piece Drum Microphone Kit (with Case)
Shure PGADRUMKIT5 5-Piece Drum Microphone Kit (with Case)
New from $299.00 SAVE 20%
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The PGADRUMKIT5 Drum Microphone Kit is an essential package of professional quality microphones, designed to provide excellent sound for close-mic kick drum, snare a... Learn more...
Auralex 2 Wedgie 12x12 Tiles (Gray, 24 Pack)
Auralex 2 Wedgie 12x12 Tiles (Gray, 24 Pack)
New from $129.99
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Auralex's most popular seller and best overall performer, the 2 in. Studiofoam wedge, treats most small- to medium-sized areas including vocal booths, control rooms,... Learn more...
Zoom R8 Multitrack SD Recorder Interface and Controller
Zoom R8 Multitrack SD Recorder Interface and Controller
New from $299.99 SAVE 20%
Like New $254.95 SAVE 32%
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of $50.00
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The Zoom R8 Multitrack SD Recorder Controller and Interface is everything you need to start recording today! Zoom takes the turbocharged design of the R24 and reduce... Learn more...
PreSonus Eris E5 High-Definition Active Studio Monitor
PreSonus Eris E5 High-Definition Active Studio Monitor
(6)
New from $149.95 SAVE 25%
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PreSonus Eris E5 active studio monitors give you the premium sound option that you need without taking up the space that you don't have. These are real studio monito... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!