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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is a great company, it's super easy to pay or get on a payment plan and they have excellent customer support." Customer on December 02, 2016
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ART Pro MPA II Microphone Tube Preamplifier
ART Pro MPA II Microphone Tube Preamplifier
New from $299.00 SAVE 21%
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of $49.84
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The ART Pro MPA II is the next generation in affordable high performance microphone preamp technology. Each microphone input circuit, with selectable 48v phantom pow... Learn more...
GoPro CHDHS501 HERO5 Session Waterproof Action Camera
GoPro CHDHS501 HERO5 Session Waterproof Action Camera
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The best, only smaller. Capture different with GoPro HERO5 Session. With its stunning 4K video, one-button simplicity and voice control, HERO5 Session may be the ult... Learn more...
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
(4)
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Song ideas can happen anywhere and with the Tascam DP-008EX you're ready. Jot down all of the key components to your songs using this professional sounding multi-tra... Learn more...
Sennheiser e835 Dynamic Microphone
Sennheiser e835 Dynamic Microphone
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This lead vocal stage mic was designed to perform under pressure. Uniform frequency pickup pattern maintains signal quality when moving on and off axis during perfor... Learn more...
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
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Get everything you need to make studio quality recordings on your Mac or PC, all in one box. Scarlett Solo Studio Pack includes the compact Scarlett Solo USB audio i... Learn more...
Shure PGA58 Dynamic Vocal Microphone
Shure PGA58 Dynamic Vocal Microphone
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The Shure PGA58 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Shure Beta 87A Supercardioid Condenser Microphone
Shure Beta 87A Supercardioid Condenser Microphone
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In response to user requests, Shure has redesigned this microphone by just slightly thickening the handle for a more comfortable feel when hand-held. In addition, th... Learn more...
Behringer XENYX X2442USB 16-Channel Mixer with USB
Behringer XENYX X2442USB 16-Channel Mixer with USB
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The "Big Daddy" of the USB Series is the X2442USB with its 10 state-of-the-art, XENYX-powered mic inputs, four stereo channels, four Aux Sends and four stereo Aux Re... Learn more...
Behringer XR12 XAIR Digital Mixer
Behringer XR12 XAIR Digital Mixer
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The XR12 is a powerhouse 12-input portable/rack-mountable mixer for iPad and Android tablets, and is ideally suited for both live and studio applications, thanks to ... Learn more...
Shure Centraverse CVO-B/C Cardioid Choir Microphone
Shure Centraverse CVO-B/C Cardioid Choir Microphone
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The Shure Centraverse CVO-B/C cardioid choir microphone is designed for overhead sound reinforcement applications. An integrated wire aiming hanger provides optimal ... Learn more...
Shure SM57 and SM58 Microphone Package
Shure SM57 and SM58 Microphone Package
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Mic up the whole band with this package deal. Includes SM58s for vocals, SM57s for everything else, plus 6 20ft. XLR microphone cables and a microphone case to tote ... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
Tascam VL-S5 Powered Studio Monitor
Tascam VL-S5 Powered Studio Monitor
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The VL-S5 is the successor of Tascam's popular range of high-quality studio monitors like the VL-X5. Designed for the needs of home studios, it works well with audio... Learn more...
Tascam DP-03SD Digital Portastudio Recorder
Tascam DP-03SD Digital Portastudio Recorder
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The DP-03SD is an affordable way to get into Tascam's famed Portastudio system of making recording simple and affordable for musicians. The 8-track digital recorder ... Learn more...
On-Stage MC7201 Round Base Microphone Stand
On-Stage MC7201 Round Base Microphone Stand
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The industry standard on stage and in the studio, the round base stand is a musician's staple around the world. Professional quality die-cast zinc clutch.... Learn more...
Numark N-Wave 580L Powered Desktop DJ Monitors
Numark N-Wave 580L Powered Desktop DJ Monitors
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Offering impressive sound coupled with exciting built-in lighting effects, the N-Wave 580L is a compact self-powered 2-way monitor speaker system that is ideal for a... Learn more...
Tascam DP-006 Pocketstudio Digital Multi-Track Recorder, 6-Track
Tascam DP-006 Pocketstudio Digital Multi-Track Recorder, 6-Track
New from $109.99 SAVE 23%
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Song ideas can happen anywhere and with the Tascam DP-006 you're ready. Jot down all of the key components to your songs using this professional sounding multi-track... Learn more...
BLUE Spark Studio Condenser Microphone
BLUE Spark Studio Condenser Microphone
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Blue's professional mic, Spark, is a cardioid, solid-state condenser microphone designed to help you achieve professional quality recordings in any creative environm... Learn more...
World Tour MSP300 Microphone Stand Pack (with Gig Bag)
World Tour MSP300 Microphone Stand Pack (with Gig Bag)
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The World Tour MSP300 Microphone Stand Pack includes a set of 3 durable tripod boom mic stands, manufactured to the highest quality. The legs fold down for the most ... Learn more...
Musician's Value MS1300 Microphone Boom Stand
Musician's Value MS1300 Microphone Boom Stand
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Based on one of the most popular designs on the planet! The affordable MS1300 features a hybrid sheet metal and composite leg housing, making it ready for the road. ... Learn more...
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800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!