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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The customer service provided by zZounds is some of the best I've received from any retailer. Shipping speeds and order processing are lightening fast. They have a loyal customer in me." - Customer on June 8, 2017
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PreSonus Studio Channel Tube Microphone Preamp
PreSonus Studio Channel Tube Microphone Preamp
New from $254.96 SAVE 29%
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of $42.50
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The Studio Channel is a professional channel strip combining Class A tube preamplifier, VCA-based compressor and three-band parametric equalizer perfect for the prof... Learn more...
Shure Beta 87A Supercardioid Condenser Microphone
Shure Beta 87A Supercardioid Condenser Microphone
New from $249.00 SAVE 19%
Like New $194.95 SAVE 37%
or 6 payments
of $41.50
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In response to user requests, Shure has redesigned this microphone by just slightly thickening the handle for a more comfortable feel when hand-held. In addition, th... Learn more...
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
New from $129.95 SAVE 27%
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of $32.49
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Space saving, compact drum and brass microphone. Ideal for low visibility, close miking techniques.... Learn more...
ART Pro VLA II 2-Channel Compressor
ART Pro VLA II 2-Channel Compressor
New from $299.00 SAVE 21%
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The ART Pro-VLA II is a tube driven Vactrol-based Compressor and Leveling amplifier designed to excel in any professional audio application, including tracking, mixi... Learn more...
Alesis Elevate 5 MKII Active Studio Monitor
Alesis Elevate 5 MKII Active Studio Monitor
New from $149.00 SAVE 50%
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The Alesis Elevate 5 MKII Active Studio Monitors enable you to listen to mixes, masters and multimedia content with impressive clarity and warm, full sound. Elevate ... Learn more...
Cerwin-Vega XLS-12 3-Way Home Audio Floor Tower Passive, Unpowered Speaker (300 Watts)
Cerwin-Vega XLS-12 3-Way Home Audio Floor Tower Passive, Unpowered Speaker (300 Watts)
(6)
New from $399.00 SAVE 40%
Like New $224.95 SAVE 66%
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The most popular tower in the Classic Series, the Cerwin-Vega XLS-12 offers three-way performance in a stylish enclosure. Featuring a 12-inch, cast frame high-excurs... Learn more...
Shure 55SH Series II Cardioid Dynamic Microphone
Shure 55SH Series II Cardioid Dynamic Microphone
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The Model 55SH Series II provides the Shure classic UNlDYNE II design coupled with modern acoustic components to meet today's performance standards. This microphone ... Learn more...
GoPro CHDHS501 HERO5 Session Waterproof Action Camera
GoPro CHDHS501 HERO5 Session Waterproof Action Camera
New from $299.99
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The best, only smaller. Capture different with GoPro HERO5 Session. With its stunning 4K video, one-button simplicity and voice control, HERO5 Session may be the ult... Learn more...
ART Pro MPA II Microphone Tube Preamplifier
ART Pro MPA II Microphone Tube Preamplifier
New from $299.00 SAVE 21%
Like New $264.95 SAVE 30%
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The ART Pro MPA II is the next generation in affordable high performance microphone preamp technology. Each microphone input circuit, with selectable 48v phantom pow... Learn more...
Steinberg UR22MKII USB Audio Interface Recording Pack
Steinberg UR22MKII USB Audio Interface Recording Pack
New from $199.99 SAVE 33%
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Get ready for the perfect introduction to music recording and mixing, featuring a full production toolkit with first-class components to get you started right away! ... Learn more...
Zoom R8 Multitrack SD Recorder Interface and Controller
Zoom R8 Multitrack SD Recorder Interface and Controller
New from $299.99 SAVE 20%
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The Zoom R8 Multitrack SD Recorder Controller and Interface is everything you need to start recording today! Zoom takes the turbocharged design of the R24 and reduce... Learn more...
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
(1)
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Get everything you need to make studio quality recordings on your Mac or PC, all in one box. Scarlett Solo Studio Pack includes the compact Scarlett Solo USB audio i... Learn more...
PreSonus Monitor Station V2 Studio Monitor Control
PreSonus Monitor Station V2 Studio Monitor Control
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New from $299.95 SAVE 18%
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The PreSonus Monitor Station V2 Studio Monitor Control lets you easily manage multiple sources and monitor speakers from your desktop with three sets of stereo, line... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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New from $119.99 SAVE 25%
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
IK Multimedia iLoud Micro Monitors
IK Multimedia iLoud Micro Monitors
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Like New $269.95 SAVE 10%
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IK Multimedia iLoud Micro Monitors are two extremely portable, high-performance bi-amped speakers that deliver a combined 50W RMS of power for solid bass, plenty of ... Learn more...
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
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New from $139.50 SAVE 39%
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KRK's ROKIT 4 G3 (Generation 3) powered studio monitor offers professional performance and accuracy for recording, mixing, mastering and playback. The system consist... Learn more...
IsoAcoustics Studio Monitor Stands, Pair
IsoAcoustics Studio Monitor Stands, Pair
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IsoAcoustics speaker stands are built with a unique, patented isolation technology that allows your speakers to "float" in free space, letting you hear authentic, un... Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
PreSonus AudioBox iTwo Studio Bundle Recording Package
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New from $249.95 SAVE 16%
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of $41.66
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Start recording today with this complete, all-PreSonus mobile-recording package for Mac, Windows, and iPad! It's a great choice for multitrack song production, demos... Learn more...
Ion Audio Tape2PC USB Cassette Deck
Ion Audio Tape2PC USB Cassette Deck
New from $107.95 SAVE 46%
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of $26.99
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ION has created a revolutionary USB dual cassette deck allowing you to convert your cassette collection to CD or MP3 with included recording software. (No special dr... Learn more...
Alesis Elevate 3 MKII Active Studio Monitors
Alesis Elevate 3 MKII Active Studio Monitors
New from $99.00 SAVE 50%
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of $24.75
details
In Stock
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The Alesis Elevate 3 MKII Active Studio Monitors deliver full-range sound with impressive clarity and warmth to all your mixes, masters and multimedia content. Eleva... Learn more...
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844-zZounds (844-996-8637)
When you call, mention priority code 200-KS8X. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!