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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has an excellent customer service team and communication with my order along with quick, safe shipping. I love the payment plan availability." Customer on June 4, 2016
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SKB 3I1711XLX iSeries Case for Shure SLX ULX Wireless
SKB 3I1711XLX iSeries Case for Shure SLX ULX Wireless
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Based on the proven 3I Series design, this case was designed to hold Shure SLX, ULX, BLXR, ULXD and QLXD wireless systems. Interior foam can hold the receiver, quart... Learn more...
Cerwin-Vega XD8s Active Studio Subwoofer Speaker
Cerwin-Vega XD8s Active Studio Subwoofer Speaker
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When setting out to create the powered XD Series, Cerwin-Vega engineers made their goal to deliver optimal sound reproduction from a selection of compact systems and... Learn more...
MXL 2008 Large-Diaphragm Condenser Microphone
MXL 2008 Large-Diaphragm Condenser Microphone
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Whether recording vocals or instruments, the finely tuned 32mm capsule of the MXL 2008 will deliver stunning recordings. Vocals, guitar, percussion, are all equally ... Learn more...
Audio-Technica AT2035 Studio Microphone
Audio-Technica AT2035 Studio Microphone
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Designed for critical home/project/professional studio applications and live performance, this side-address cardioid studio condenser delivers exceptional detail and... Learn more...
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
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Song ideas can happen anywhere and with the Tascam DP-008EX you're ready. Jot down all of the key components to your songs using this professional sounding multi-tra... Learn more...
PreSonus Eris E8 Active Studio Monitor
PreSonus Eris E8 Active Studio Monitor
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The ultra-affordable PreSonus Eris E8 Monitor is designed to deliver a very accurate response with a tight bass and very clear upper end. That's what you need in a h... Learn more...
dbx 286S Microphone Preamplifier
dbx 286S Microphone Preamplifier
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The dbx 286S is a full featured Channel Strip Processor that delivers a studio quality microphone/instrument preamplifier and four processors that can be used indepe... Learn more...
Shure MX153 Earset Headworn Condenser Microphone
Shure MX153 Earset Headworn Condenser Microphone
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The Shure Microflex MX153 is a professional subminiature earset microphone ideal for applications in which improved gain before feedback over lavalier microphones is... Learn more...
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
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Get everything you need to make studio quality recordings on your Mac or PC, all in one box. Scarlett Solo Studio Pack includes the compact Scarlett Solo USB audio i... Learn more...
Pioneer Bulit6 Powered Studio Monitor
Pioneer Bulit6 Powered Studio Monitor
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The Pioneer Pro Audio BULIT series is designed for great audio feedback while practicing, producing, and creating music.... Learn more...
Rode M5-MP Matched Pair Cardioid Condenser Microphones
Rode M5-MP Matched Pair Cardioid Condenser Microphones
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Designed and made in Australia, the Rode M5 is a compact 1/2" cardioid condenser microphone with low noise and a full frequency response.... Learn more...
Bose Wave Bluetooth Audio Adapter
Bose Wave Bluetooth Audio Adapter
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The Bose(R) Bluetooth(R) Audio adapter allows you to stream music from your smartphone, tablet, laptop or other Bluetooth enabled device through your audio system.... Learn more...
Grundorf ABS Wireless System Rack Case
Grundorf ABS Wireless System Rack Case
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Designed to protect and house your wireless gear, the Grundof ABS Series wireless racks provide ultimate protection. Ideal for musicians and DJ's, the Grundorf ABS r... Learn more...
Tascam TM-80 Large-Diaphragm Condenser Microphone
Tascam TM-80 Large-Diaphragm Condenser Microphone
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A cardioid condenser mic is the perfect all-around mic for vocal and instrument recording, and the unidirectional pickup pattern keeps the recording from sounding to... Learn more...
World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
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Packed with pro features and protected by a long-lasting black finish, the lightweight MSP6000 is a great choice for almost any application. A durable tripod mic sta... Learn more...
Gemini DRP-1 Digital Rackmount Recorder
Gemini DRP-1 Digital Rackmount Recorder
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The DRP-1 from Gemini is a standalone digital rackmountable recorder that allows you to record and playback from one convenient device.... Learn more...
Auralex LENRD Bass Traps
Auralex LENRD Bass Traps
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LENRD stands for Low-End Node ReductionDevice. As you may know, a resonance bump in a room's frequency response is called a room node. Now, thanks to LENRD Bass Trap... Learn more...
AKG D112 MKII Dynamic Bass Microphone
AKG D112 MKII Dynamic Bass Microphone
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The fabulous egg: for bass drum and bass guitar on stage and in the studio. The AKG D112 has earned a well-deserved reputation worldwide as the best kick drum microp... Learn more...
BLUE Spark Studio Condenser Microphone
BLUE Spark Studio Condenser Microphone
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Blue's professional mic, Spark, is a cardioid, solid-state condenser microphone designed to help you achieve professional quality recordings in any creative environm... Learn more...
PreSonus Eris E4.5 High-Definition Active Studio Monitors
PreSonus Eris E4.5 High-Definition Active Studio Monitors
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The ultra-compact, affordable PreSonus Eris E4.5 High-Definition Active Studio Monitors deliver professional audio quality, thanks to a 4.5-inch, Kevlar low-frequenc... Learn more...
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Questions? Our gear experts can help!
866-zZounds (866-996-8637)
When you call, mention priority code 201-5XT9. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!