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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've purchased all of my instruments through zZounds' Play as you Pay Plan and I love this company. All of their staff are very helpful and will try their best to get you what you want." Customer on June 17, 2016
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IsoAcoustics Studio Monitor Stands, Pair
IsoAcoustics Studio Monitor Stands, Pair
(2)
New from $89.99
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on orders $249.00+ details
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IsoAcoustics speaker stands are built with a unique, patented isolation technology that allows your speakers to "float" in free space, letting you hear authentic, un... Learn more...
Behringer XENYX 1204USB 12-Channel Mixer with USB
Behringer XENYX 1204USB 12-Channel Mixer with USB
New from $149.99 SAVE 37%
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on orders $249.00+ details
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Perfect for a small live-performance mixer, as well as home-based recording setup, the 1204USB provides four mono channels with premium XENYX mic preamps, neo-classi... Learn more...
Shure PGA98D Condenser Gooseneck Drum Microphone
Shure PGA98D Condenser Gooseneck Drum Microphone
New from $124.00 SAVE 20%
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The Shure PGA98D is a professional quality cardioid condenser microphone optimized for drums and percussion. Featuring a flexible, discrete gooseneck design with hig... Learn more...
Gator G-MIXERBAG Padded Mixer and Equipment Bag
Gator G-MIXERBAG Padded Mixer and Equipment Bag
(2)
New from $29.99 SAVE 35%
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Featuring a rugged nylon exterior, the Gator Mixer Bag easily transports your gear. The interior is lined with external storage pockets, shoulder strap and handles.... Learn more...
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
New from $99.95 SAVE 55%
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on orders $249.00+ details
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OnStage's bestselling stand, now in a 6-pack! These EuroBooms boast hybrid sheet metal and composite leg housings, making them virtually unbreakable. With removable ... Learn more...
Pioneer Bulit5 Powered Studio Monitor
Pioneer Bulit5 Powered Studio Monitor
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The Pioneer Pro Audio BULIT series is designed for great audio feedback while practicing, producing, and creating music.... Learn more...
Neumann EA4 Shockmount
Neumann EA4 Shockmount
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The Neumann EA4 Shockmount is an elastic suspension mount for Neumann TLM 102, TLM 103, and TLM 107 microphones.... Learn more...
Auralex MoPAD Isolation Pad
Auralex MoPAD Isolation Pad
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MoPADs are affordable, easy to implement, and really effective at decoupling your monitors from your room and all its contents. You've gotta get some! Until you do, ... Learn more...
Shure 55SH Series II Cardioid Dynamic Microphone
Shure 55SH Series II Cardioid Dynamic Microphone
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The Model 55SH Series II provides the Shure classic UNlDYNE II design coupled with modern acoustic components to meet today's performance standards. This microphone ... Learn more...
On-Stage MS7700B Euro-Style Tripod Microphone Stand
On-Stage MS7700B Euro-Style Tripod Microphone Stand
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The On-Stage MS7700B Euro-style tripod base microphone stand boasts hybrid sheet metal and composite leg housing, making it unbreakable. An extremely stable stand, e... Learn more...
Rode VideoMicro Compact Camera Microphone
Rode VideoMicro Compact Camera Microphone
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Like New $52.95 SAVE 40%
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The Rode VideoMicro is a compact microphone designed to improve the audio quality of your videos. It incorporates a high-quality cardioid condenser microphone capsul... Learn more...
Behringer XENYX 1202FX Mixer with Effects
Behringer XENYX 1202FX Mixer with Effects
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Be it bone-simple rock or classic folk, the XENYX 1202FX gives mind-blowing voice to intimate performances with an internal 24-bit FX processor. It's simple, lightwe... Learn more...
Audio-Technica ATR1300 Dynamic Vocal/Instrument Microphone
Audio-Technica ATR1300 Dynamic Vocal/Instrument Microphone
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New from $29.95
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Engineered for durability, excellent speech intelligibility and reliable performance, the ATR1300 offers full-sounding professional pickup. It is ideal for vocal and... Learn more...
Mackie Mix8 Compact Mixer, 8-Channel
Mackie Mix8 Compact Mixer, 8-Channel
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The Mackie Mix8 8-channel compact mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Perfect for str... Learn more...
Zoom H4n Portable Digital Recorder
Zoom H4n Portable Digital Recorder
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Representing the next level of professional recording performance, the H4n delivers superior audio quality and dramatically improves the user experience. Zoom's most... Learn more...
Audio-Technica PRO8HEx Headworn Hypercardioid Dynamic Microphone with XLR Connection
Audio-Technica PRO8HEx Headworn Hypercardioid Dynamic Microphone with XLR Connection
New from $79.00 SAVE 50%
Like New $69.95 SAVE 56%
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Offering highly intelligible individual voice reproduction, the comfortable, lightweight Pro 8HEx is ideal for guitarists, keyboard players, drummers and others who ... Learn more...
Samson R21 Microphone, 3-Pack
Samson R21 Microphone, 3-Pack
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Samson's R-21s are high-quality, low-impedance vocal/instrument mics with a warm, natural sound, a tight cardioid pattern for maximum gain before feedback, a dual st... Learn more...
World Tour MS7 Tripod Boom Microphone Stand
World Tour MS7 Tripod Boom Microphone Stand
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New from $19.95 SAVE 66%
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The fully adjustable World Tour MS7 tripod stand puts your mic where you need it the most. The MS7 stand is made of heavy duty metal which withstands the rigors of t... Learn more...
Behringer ADA8200 Ultragain Pro A/D D/A Converter, 8-Channel
Behringer ADA8200 Ultragain Pro A/D D/A Converter, 8-Channel
(5)
New from $199.99 SAVE 33%
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The Behringer Ultragain Digital ADA8200 is sublimely easy to operate, fits neatly into a single rack space, and thanks to its MIDAS-designed Mic Preamps and integrat... Learn more...
Ultimate Acoustics UA-KIT-SBIG Studio Bundle I
Ultimate Acoustics UA-KIT-SBIG Studio Bundle I
New from $114.99 SAVE 32%
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This kit is perfect for spot treating or supplementing existing spaces that have already been treated, or for the artist who's just getting started. We've included a... Learn more...
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866-zZounds (866-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!