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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Everything from ease of ordering to the outstanding customer service, is simply outstanding. I am completely satisfied with every experience." Customer on August 14, 2016
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On-Stage MIX400 Autolocator and Mixer Stand
On-Stage MIX400 Autolocator and Mixer Stand
New from $119.95 SAVE 52%
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Ideally suited for home, project, multimedia and professional recording studios -- this is the perfect rolling companion to your control surface, BRC, etc. It's comp... Learn more...
Tascam DR05 Portable Digital Recorder
Tascam DR05 Portable Digital Recorder
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Tascam's DR-05 brings high-quality stereo recording to an easy-to-use portable powerhouse with a size and price that anyone can handle. The Tascam DR-05 records in M... Learn more...
PreSonus Eris E44 Active Studio Monitor
PreSonus Eris E44 Active Studio Monitor
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Eris E66 Active MTM monitors deliver smooth on- and off-axis response with more dynamic output than conventional two-way studio monitor configurations, thanks to the... Learn more...
Behringer FX2000 Virtualizer 3D Digital Effects Processor
Behringer FX2000 Virtualizer 3D Digital Effects Processor
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Get even more mind-expanding power for your keyboard, bass, guitar or vocals with the Virtualizer Pro 3D FX2000 Effects Processor. This amazing rack unit has 71 incr... Learn more...
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
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Get everything you need to make studio quality recordings on your Mac or PC, all in one box. Scarlett Solo Studio Pack includes the compact Scarlett Solo USB audio i... Learn more...
Shure MX153 Earset Headworn Condenser Microphone
Shure MX153 Earset Headworn Condenser Microphone
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The Shure Microflex MX153 is a professional subminiature earset microphone ideal for applications in which improved gain before feedback over lavalier microphones is... Learn more...
Auralex MoPAD Isolation Pad
Auralex MoPAD Isolation Pad
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MoPADs are affordable, easy to implement, and really effective at decoupling your monitors from your room and all its contents. You've gotta get some! Until you do, ... Learn more...
Behringer XENYX 802 Mixer
Behringer XENYX 802 Mixer
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Need to accommodate a vocal duo in a hurry? Got a small choir in need of a little projection? The BEHRINGER 802 mixer has everything you need to give a small multi-v... Learn more...
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
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The On-Stage MS9701TB Plus heavy duty tele boom microphone stand features heavier die-cast leg housings, thicker tubing and premium threads.... Learn more...
On-Stage MS7700B Euro-Style Tripod Microphone Stand
On-Stage MS7700B Euro-Style Tripod Microphone Stand
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The On-Stage MS7700B Euro-style tripod base microphone stand boasts hybrid sheet metal and composite leg housing, making it unbreakable. An extremely stable stand, e... Learn more...
World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
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Packed with pro features and protected by a long-lasting black finish, the lightweight MSP6000 is a great choice for almost any application. A durable tripod mic sta... Learn more...
Bose SoundLink Mini II Bluetooth Wireless Speaker
Bose SoundLink Mini II Bluetooth Wireless Speaker
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Right now. Just because it's small, doesn't mean it has to sound that way. The SoundLink Mini Bluetooth speaker II delivers full sound with dramatically deeper lows ... Learn more...
Behringer XENYX 1202 Mixer
Behringer XENYX 1202 Mixer
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The XENYX 1202 has 12 inputs and a FX Send control for each channel. Additionally, assignable CD/tape inputs have been incorporated for routing flexibility. The new ... Learn more...
Zoom H1 Portable Digital Recorder
Zoom H1 Portable Digital Recorder
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Introducing the H1 Handy Recorder. It's Zoom's smallest recorder ever. But don't let its size fool you. The H1 Handy Recorder has our renowned recording technology a... Learn more...
On-Stage Foam Ball-Type Microphone Windscreen
On-Stage Foam Ball-Type Microphone Windscreen
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Protect your mics against wind interference, singers' spit, and maybe even Steven Tyler's lips (no guarantees).... Learn more...
RaXXess ER Economy Rack Kit
RaXXess ER Economy Rack Kit
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The simplest of designs, these knock down economy racks are black oak laminate over 5/8 inch medium density fiberboard. They provide a very economical yet attractive... Learn more...
Rode M5-MP Matched Pair Cardioid Condenser Microphones
Rode M5-MP Matched Pair Cardioid Condenser Microphones
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Designed and made in Australia, the Rode M5 is a compact 1/2" cardioid condenser microphone with low noise and a full frequency response.... Learn more...
Cerwin-Vega XLS-6 2-Way Home Audio Bookshelf Speaker (125 Watts, 1x6.5")
Cerwin-Vega XLS-6 2-Way Home Audio Bookshelf Speaker (125 Watts, 1x6.5")
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New from $129.00 SAVE 40%
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Perfect for environments where space is at a premium, the Cerwin-Vega XLS-6 is a two-way bookshelf, featuring a single 6.5" fiber impregnated woofer and a 1" soft do... Learn more...
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
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Space saving, compact drum and brass microphone. Ideal for low visibility, close miking techniques.... Learn more...
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
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The Rode PSA1 is the perfect microphone stand to mount a microphone to a studio desk or any other hard top. If you've seen broadcast booths or radio stations you've ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!