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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is very easy to deal with, either by phone or email they always seem to be on top and do what they can to help. I have purchased a few items this year and have been satisfied with the whole transactions even down to the shipping." Customer on September 8, 2016
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Behringer XENYX X1204USB USB Mixer with Effects
Behringer XENYX X1204USB USB Mixer with Effects
New from $179.99 SAVE 33%
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of $45.00
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The compact X1204USB mixer takes the 1204USB up a notch, providing all the same great features, plus the 24-bit, dual engine FX processor, with 16 editable, studio-g... Learn more...
Sennheiser e609S Silver Guitar Microphone
Sennheiser e609S Silver Guitar Microphone
New from $109.95 SAVE 20%
or 4 payments
of $27.49
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The e609 Silver is based on the legendary MD 409 microphone. Able to withstand high SPLs without distorting, the e609 Silver's flat-profile capsule allows extremely ... Learn more...
Shure PGA48 Dynamic Handheld Vocal Microphone
Shure PGA48 Dynamic Handheld Vocal Microphone
(1)
New from $34.00 SAVE 20%
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on orders $249.00+ details
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The Shure PGA48 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
Sennheiser e604 Evolution Dynamic Cardioid Rack Tom and Snare Microphone
New from $139.95 SAVE 20%
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of $34.99
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Space saving, compact drum and brass microphone. Ideal for low visibility, close miking techniques.... Learn more...
On-Stage Microphone Gooseneck
On-Stage Microphone Gooseneck
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On-Stage Microphone Goosenecks are flexible enough to attach to any microphone stand or adaptor with standard 5/8 in. -27 male and female threads. Inside diameter is... Learn more...
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
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Auralex's most popular seller and best overall performer, the 2" Studiofoam wedge, treats most small to medium sized areas - including vocal booths, control rooms, a... Learn more...
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
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The Rode PSA1 is the perfect microphone stand to mount a microphone to a studio desk or any other hard top. If you've seen broadcast booths or radio stations you've ... Learn more...
Cerwin-Vega XD8s Active Studio Subwoofer Speaker
Cerwin-Vega XD8s Active Studio Subwoofer Speaker
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When setting out to create the powered XD Series, Cerwin-Vega engineers made their goal to deliver optimal sound reproduction from a selection of compact systems and... Learn more...
Behringer XENYX 802 Mixer
Behringer XENYX 802 Mixer
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Need to accommodate a vocal duo in a hurry? Got a small choir in need of a little projection? The BEHRINGER 802 mixer has everything you need to give a small multi-v... Learn more...
Bose Wave Bluetooth Audio Adapter
Bose Wave Bluetooth Audio Adapter
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The Bose(R) Bluetooth(R) Audio adapter allows you to stream music from your smartphone, tablet, laptop or other Bluetooth enabled device through your audio system.... Learn more...
Auralex MoPAD Isolation Pad
Auralex MoPAD Isolation Pad
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MoPADs are affordable, easy to implement, and really effective at decoupling your monitors from your room and all its contents. You've gotta get some! Until you do, ... Learn more...
Behringer XENYX 1204USB 12-Channel Mixer with USB
Behringer XENYX 1204USB 12-Channel Mixer with USB
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Perfect for a small live-performance mixer, as well as home-based recording setup, the 1204USB provides four mono channels with premium XENYX mic preamps, neo-classi... Learn more...
Auralex 2 Wedgie 12x12 Tiles (Gray, 24 Pack)
Auralex 2 Wedgie 12x12 Tiles (Gray, 24 Pack)
New from $129.99
or 4 payments
of $32.50
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Auralex's most popular seller and best overall performer, the 2 in. Studiofoam wedge, treats most small- to medium-sized areas including vocal booths, control rooms,... Learn more...
Musician's Value MS1300 Microphone Boom Stand
Musician's Value MS1300 Microphone Boom Stand
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Based on one of the most popular designs on the planet! The affordable MS1300 features a hybrid sheet metal and composite leg housing, making it ready for the road. ... Learn more...
Mackie CR3 Creative Reference Multimedia Monitors
Mackie CR3 Creative Reference Multimedia Monitors
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Mackie CR3 3 Creative Reference Multimedia Monitors are designed for multimedia creation and entertainment, delivering studio-quality design and performance in sleek... Learn more...
BLUE Spark Studio Condenser Microphone
BLUE Spark Studio Condenser Microphone
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Blue's professional mic, Spark, is a cardioid, solid-state condenser microphone designed to help you achieve professional quality recordings in any creative environm... Learn more...
Shure Beta 57A Supercardioid Dynamic Microphone
Shure Beta 57A Supercardioid Dynamic Microphone
New from $139.00 SAVE 20%
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Excellent for acoustic and electric instruments as well as for vocals, the extremely versatile Beta 57A dynamic microphone provides optimal warmth and presence.... Learn more...
Yamaha MG06X Stereo Mixer with Effects
Yamaha MG06X Stereo Mixer with Effects
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New from $124.99 SAVE 21%
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MG Series mixing consoles feature Yamaha's studio-grade discrete class-A D-PRE preamps, which utilize an inverted Darlington circuit comprising two cascading transis... Learn more...
Sennheiser e935 Cardioid Vocal Microphone
Sennheiser e935 Cardioid Vocal Microphone
New from $169.95 SAVE 22%
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The e935 is a cardioid vocal stage microphone specially designed to perform under pressure while cutting through the mix with its high output. Made for the working m... Learn more...
Tascam DR-70D 4-Channel Portable Handheld Recorder
Tascam DR-70D 4-Channel Portable Handheld Recorder
New from $299.99 SAVE 25%
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The DR-70D from TASCAM is the ultimate audio recording solution for filmmakers. Four balanced XLR mic inputs meet the requirements of production sound, from professi... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 207-HSDD. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!