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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Price, quality, sound and ease of use are phenomenal! With the "pay as you play" option from zZounds, it is extremely easy to pay for gear." Customer on August 22, 2016
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World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
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Packed with pro features and protected by a long-lasting black finish, the lightweight MSP6000 is a great choice for almost any application. A durable tripod mic sta... Learn more...
PreSonus Eris E4.5 High-Definition Active Studio Monitors
PreSonus Eris E4.5 High-Definition Active Studio Monitors
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The ultra-compact, affordable PreSonus Eris E4.5 High-Definition Active Studio Monitors deliver professional audio quality, thanks to a 4.5-inch, Kevlar low-frequenc... Learn more...
Shure SM48 Dynamic Vocal Microphone
Shure SM48 Dynamic Vocal Microphone
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The SM48 unidirectional dynamic microphone is a great performance microphone. It maintains a true cardioid pattern throughout its frequency range, ensuring high gain... Learn more...
Tascam DR05 Portable Digital Recorder
Tascam DR05 Portable Digital Recorder
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Tascam's DR-05 brings high-quality stereo recording to an easy-to-use portable powerhouse with a size and price that anyone can handle. The Tascam DR-05 records in M... Learn more...
Ion Audio Tape2PC USB Cassette Deck
Ion Audio Tape2PC USB Cassette Deck
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ION has created a revolutionary USB dual cassette deck allowing you to convert your cassette collection to CD or MP3 with included recording software. (No special dr... Learn more...
Rode NT1 KIT Fixed Cardioid Condenser Microphone
Rode NT1 KIT Fixed Cardioid Condenser Microphone
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RODE's design engineers approached the NT1 as a marriage of innovation and tradition, starting with the capsule which has a fresh design.... Learn more...
Yamaha MG10XU USB Stereo Mixer with Effects
Yamaha MG10XU USB Stereo Mixer with Effects
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MG Series mixing consoles feature Yamaha's studio-grade discrete class-A D-PRE preamps, which utilize an inverted Darlington circuit comprising two cascading transis... Learn more...
IsoAcoustics Studio Monitor Stands, Pair
IsoAcoustics Studio Monitor Stands, Pair
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IsoAcoustics speaker stands are built with a unique, patented isolation technology that allows your speakers to "float" in free space, letting you hear authentic, un... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
On-Stage MIX400 Autolocator and Mixer Stand
On-Stage MIX400 Autolocator and Mixer Stand
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Ideally suited for home, project, multimedia and professional recording studios -- this is the perfect rolling companion to your control surface, BRC, etc. It's comp... Learn more...
Behringer XENYX X1832USB 18-Channel Mixer with USB
Behringer XENYX X1832USB 18-Channel Mixer with USB
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Building on the feature set of the X1622USB, the X1832USB comes with two additional mic strips (including channel inserts), for a total of six XENYX mic preamps. The... Learn more...
Tascam VL-S5 Powered Studio Monitor
Tascam VL-S5 Powered Studio Monitor
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The VL-S5 is the successor of Tascam's popular range of high-quality studio monitors like the VL-X5. Designed for the needs of home studios, it works well with audio... Learn more...
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
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Song ideas can happen anywhere and with the Tascam DP-008EX you're ready. Jot down all of the key components to your songs using this professional sounding multi-tra... Learn more...
Behringer XENYX 1202 Mixer
Behringer XENYX 1202 Mixer
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The XENYX 1202 has 12 inputs and a FX Send control for each channel. Additionally, assignable CD/tape inputs have been incorporated for routing flexibility. The new ... Learn more...
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
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OnStage's bestselling stand, now in a 6-pack! These EuroBooms boast hybrid sheet metal and composite leg housings, making them virtually unbreakable. With removable ... Learn more...
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
On-Stage MS9701TB Plus Heavy Duty Tele Boom Microphone Stand
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The On-Stage MS9701TB Plus heavy duty tele boom microphone stand features heavier die-cast leg housings, thicker tubing and premium threads.... Learn more...
Zoom H4n Pro Portable Handy Recorder
Zoom H4n Pro Portable Handy Recorder
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At Zoom they're always developing new ideas to improve the performance and function of their Handy Recorders. With the H4n Pro, they've taken everything creators lov... Learn more...
Behringer XENYX 1202FX Mixer with Effects
Behringer XENYX 1202FX Mixer with Effects
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Be it bone-simple rock or classic folk, the XENYX 1202FX gives mind-blowing voice to intimate performances with an internal 24-bit FX processor. It's simple, lightwe... Learn more...
Shure PGA58 Dynamic Vocal Microphone
Shure PGA58 Dynamic Vocal Microphone
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The Shure PGA58 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Ion Audio PICS2SD Photo Slide and Film Scanner
Ion Audio PICS2SD Photo Slide and Film Scanner
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Ion Audio PICS 2 SD Photo Slide and Film Scanner lets you enjoy your old pictures on your digital picture frame. Rediscover your long-lost photo prints, slides and f... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!