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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has incredible service and the Play as you Pay plan is absolutely great for musicians who can't shell the big bucks all at once. zZounds is definitely my go to store! Thanks guys!" Customer on August 7, 2016
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Audio-Technica AT2020 Studio Microphone
Audio-Technica AT2020 Studio Microphone
New from $99.00 SAVE 41%
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Audio-Technica's stringent consistency, reliability and quality standards bring professional performance to an extremely affordable price point in home/project studi... Learn more...
Yamaha MG10XU USB Stereo Mixer with Effects
Yamaha MG10XU USB Stereo Mixer with Effects
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MG Series mixing consoles feature Yamaha's studio-grade discrete class-A D-PRE preamps, which utilize an inverted Darlington circuit comprising two cascading transis... Learn more...
On-Stage MIX400 Autolocator and Mixer Stand
On-Stage MIX400 Autolocator and Mixer Stand
New from $119.95 SAVE 52%
Like New $79.95 SAVE 68%
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Ideally suited for home, project, multimedia and professional recording studios -- this is the perfect rolling companion to your control surface, BRC, etc. It's comp... Learn more...
IsoAcoustics Studio Monitor Stands, Pair
IsoAcoustics Studio Monitor Stands, Pair
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New from $89.99
or 4 payments
of $22.50
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IsoAcoustics speaker stands are built with a unique, patented isolation technology that allows your speakers to "float" in free space, letting you hear authentic, un... Learn more...
PreSonus Eris E4.5 High-Definition Active Studio Monitors
PreSonus Eris E4.5 High-Definition Active Studio Monitors
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The ultra-compact, affordable PreSonus Eris E4.5 High-Definition Active Studio Monitors deliver professional audio quality, thanks to a 4.5-inch, Kevlar low-frequenc... Learn more...
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
On-Stage MSP7706 EuroBoom Microphone Stands (with Gig Bag)
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OnStage's bestselling stand, now in a 6-pack! These EuroBooms boast hybrid sheet metal and composite leg housings, making them virtually unbreakable. With removable ... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
Behringer XENYX X1832USB 18-Channel Mixer with USB
Behringer XENYX X1832USB 18-Channel Mixer with USB
New from $249.99 SAVE 40%
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Building on the feature set of the X1622USB, the X1832USB comes with two additional mic strips (including channel inserts), for a total of six XENYX mic preamps. The... Learn more...
PreSonus AudioBox Studio Bundle Recording Package
PreSonus AudioBox Studio Bundle Recording Package
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Including the AudioBox portable, bus-powered, 2-channel USB interface, the PreSonus AudioBox Studio offers a complete hardware and software recording kit for your Ma... Learn more...
Behringer XENYX 1202 Mixer
Behringer XENYX 1202 Mixer
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The XENYX 1202 has 12 inputs and a FX Send control for each channel. Additionally, assignable CD/tape inputs have been incorporated for routing flexibility. The new ... Learn more...
Shure PGA58 Dynamic Vocal Microphone
Shure PGA58 Dynamic Vocal Microphone
New from $54.00 SAVE 20%
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The Shure PGA58 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
On-Stage MSP7703 EuroBoom Microphone Stands (with Gig Bag)
On-Stage MSP7703 EuroBoom Microphone Stands (with Gig Bag)
New from $79.95 SAVE 50%
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OnStage's best-selling stand, now in a 3-pack! These EuroBooms boast hybrid sheet metal and composite leg housings, making them virtually unbreakable.... Learn more...
World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
World Tour MSP600 Microphone Stand Pack (with One Gig Bag)
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Packed with pro features and protected by a long-lasting black finish, the lightweight MSP6000 is a great choice for almost any application. A durable tripod mic sta... Learn more...
Behringer XENYX X1222USB 16-Channel Mixer with USB
Behringer XENYX X1222USB 16-Channel Mixer with USB
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The X1222USB is a step up from the X1204USB with six mono mic inputs. These two additional channels can also be used for stereo line-level devices, such as keyboards... Learn more...
Shure PGA48 Dynamic Handheld Vocal Microphone
Shure PGA48 Dynamic Handheld Vocal Microphone
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The Shure PGA48 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
PreSonus Eris E5 High-Definition Active Studio Monitor
PreSonus Eris E5 High-Definition Active Studio Monitor
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PreSonus Eris E5 active studio monitors give you the premium sound option that you need without taking up the space that you don't have. These are real studio monito... Learn more...
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
Focusrite Scarlett Solo Studio 2nd Gen Recording Package
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Get everything you need to make studio quality recordings on your Mac or PC, all in one box. Scarlett Solo Studio Pack includes the compact Scarlett Solo USB audio i... Learn more...
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
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Auralex's most popular seller and best overall performer, the 2" Studiofoam wedge, treats most small to medium sized areas - including vocal booths, control rooms, a... Learn more...
PreSonus Eris E44 Active Studio Monitor
PreSonus Eris E44 Active Studio Monitor
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Eris E66 Active MTM monitors deliver smooth on- and off-axis response with more dynamic output than conventional two-way studio monitor configurations, thanks to the... Learn more...
Ion Audio PICS2SD Photo Slide and Film Scanner
Ion Audio PICS2SD Photo Slide and Film Scanner
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Ion Audio PICS 2 SD Photo Slide and Film Scanner lets you enjoy your old pictures on your digital picture frame. Rediscover your long-lost photo prints, slides and f... Learn more...
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866-zZounds (866-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!