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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is great. The guitar was very well packaged, and shipped immediately. That combined with their Play As You Pay plan makes them hard to compete with." Customer on January 28, 2017
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Auralex 2 Wedgie 12x12 Tile (Gray, Single)
Auralex 2 Wedgie 12x12 Tile (Gray, Single)
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Auralex's most popular seller and best overall performer, the 2" Studiofoam wedge, treats most small to medium sized areas - including vocal booths, control rooms, a... Learn more...
Shure PGA58 Dynamic Vocal Microphone
Shure PGA58 Dynamic Vocal Microphone
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The Shure PGA58 Dynamic Vocal Microphone is a professional quality microphone featuring highly durable design and construction that delivers excellent sound. Ideal f... Learn more...
Samson R21 Microphone, 3-Pack
Samson R21 Microphone, 3-Pack
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Samson's R-21s are high-quality, low-impedance vocal/instrument mics with a warm, natural sound, a tight cardioid pattern for maximum gain before feedback, a dual st... Learn more...
Tascam DR05 Portable Digital Recorder
Tascam DR05 Portable Digital Recorder
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Tascam's DR-05 brings high-quality stereo recording to an easy-to-use portable powerhouse with a size and price that anyone can handle. The Tascam DR-05 records in M... Learn more...
Samson R11 Hypercardioid Dynamic Microphone
Samson R11 Hypercardioid Dynamic Microphone
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The versatile R11 gives you enough output and reliable performance for any kind of application along with great sound, low noise, and convenient features like an eas... Learn more...
Audio-Technica ST90MKII Dynamic Microphone
Audio-Technica ST90MKII Dynamic Microphone
 
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The ST90mkII is first and foremost a performance vocal mic. It features an on-off switch, plus it's a dynamic mic so it needs no phantom power -- you can use it with... Learn more...
World Tour MS7 Tripod Boom Microphone Stand
World Tour MS7 Tripod Boom Microphone Stand
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The fully adjustable World Tour MS7 tripod stand puts your mic where you need it the most. The MS7 stand is made of heavy duty metal which withstands the rigors of t... Learn more...
Zoom H1 Portable Digital Recorder
Zoom H1 Portable Digital Recorder
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Introducing the H1 Handy Recorder. It's Zoom's smallest recorder ever. But don't let its size fool you. The H1 Handy Recorder has our renowned recording technology a... Learn more...
On-Stage Universal Microphone Holder (Model MY200)
On-Stage Universal Microphone Holder (Model MY200)
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Extremely versatile spring-loaded clip that will hold almost any handheld microphone.... Learn more...
On-Stage MS7201QRB Quick-Release Microphone Stand
On-Stage MS7201QRB Quick-Release Microphone Stand
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The industry standard on stage and in the studio, the round base stand is a musician's staple around the world. This Quick Release version features a push-button clu... Learn more...
On-Stage MS7625B Hex-Base Quarter-Turn Microphone Stand
On-Stage MS7625B Hex-Base Quarter-Turn Microphone Stand
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The On-Stage MS7625B hex-base quarter-turn threadless microphone stand is a revolutionary stand that brings an end to the seemingly eternal chore of screwing your mi... Learn more...
M-Audio AV32 Powered Studio Monitors
M-Audio AV32 Powered Studio Monitors
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Upgrade your sound with the AV32 monitor speakers from M-Audio. The acoustically-inert MDF cabinets eliminate clarity-robbing resonances. Onboard amplification provi... Learn more...
Behringer XENYX 802 Mixer
Behringer XENYX 802 Mixer
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Need to accommodate a vocal duo in a hurry? Got a small choir in need of a little projection? The BEHRINGER 802 mixer has everything you need to give a small multi-v... Learn more...
JBL Active Studio Monitor Starter Pack
JBL Active Studio Monitor Starter Pack
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The JBL Active Studio Monitor Starter Pack includes one Nano Patch+ compact 2 channel analog passive volume control and some choice accessories.... Learn more...
Gator GFW-ID-MIC Frameworks Tripod Microphone Boom Stand
Gator GFW-ID-MIC Frameworks Tripod Microphone Boom Stand
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The Gator GFW-ID-MIC Frameworks ID Series Tripod Microphone Stand with Boom is an incredibly compact yet remarkably sturdy mic stand that provides reliable performan... Learn more...
On-Stage MS7920B U Base Amplifier/Kick Drum Boom Microphone Stand
On-Stage MS7920B U Base Amplifier/Kick Drum Boom Microphone Stand
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This kick drum/amp mic stand features a 16 in. adjustable boom, compact, U-shaped base instead of the tripod design.... Learn more...
Tascam DP-006 Pocketstudio Digital Multi-Track Recorder, 6-Track
Tascam DP-006 Pocketstudio Digital Multi-Track Recorder, 6-Track
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Song ideas can happen anywhere and with the Tascam DP-006 you're ready. Jot down all of the key components to your songs using this professional sounding multi-track... Learn more...
On-Stage ASFSS6-GB Dual-Screen Pop Filter
On-Stage ASFSS6-GB Dual-Screen Pop Filter
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A pro-level On-Stage ASFSS6-GB split screen pop blocker that removes unwanted "P" and "B" consonants by providing open space between the two screens. The first scree... Learn more...
On-Stage 12-Space Rack Stand
On-Stage 12-Space Rack Stand
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With 12 spaces of rack rail, you can make sure that all the effects you need are right where you need them with On-Stage's easily portable 12-space rack stand. It's ... Learn more...
On-Stage Foam Ball-Type Microphone Windscreen
On-Stage Foam Ball-Type Microphone Windscreen
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Protect your mics against wind interference, singers' spit, and maybe even Steven Tyler's lips (no guarantees).... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZS-6KQZ. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!