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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is probably the most honest online retailer Ive ever dealt with. Every little guarantee they make to you, they live up to it. I cannot put into words how much I appreciate that. 2 day shipping means 2 day shipping with Zounds, and any question Ive ever had they have answered it promptly." Customer on June 16, 2016
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Korg AC Adapter for Volca Series (9v DC, 1700ma Center Positive)
Korg AC Adapter for Volca Series (9v DC, 1700ma Center Positive)
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Save batteries and power your synths at home with the Korg Volca power supply. The adapter is a 9V, 600mA power supply specifically for your Korg Volca Series sound ... Learn more...
Gator GK88 SLIM 88-Key Lightweight Keyboard Case
Gator GK88 SLIM 88-Key Lightweight Keyboard Case
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The Gator GK88 SLIM is a rigid EPS foam lined lightweight case with wheels for 88 Note Keyboards, the SLIM in the model name denotes a reduced depth for slimmer keyb... Learn more...
Novation Launchpad Grid Performance Controller
Novation Launchpad Grid Performance Controller
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The iconic 64-pad grid controller for Ableton Live, now with RGB LEDs that color-match the clips in your session view. Use the pads to launch clips, play drums, star... Learn more...
Korg Volca Keys Analog Loop Synthesizer
Korg Volca Keys Analog Loop Synthesizer
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The Korg Volca Keys analog loop synthesizer is part of Korg's Volca series -- a lineup of EDM production tools that also includes the Volca Beats rhythm machine and ... Learn more...
Alesis VI25 USB MIDI Controller Keyboard, 25-Key
Alesis VI25 USB MIDI Controller Keyboard, 25-Key
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The Alesis VI25 is an advanced USB/MIDI keyboard MIDI controller that lets you take command of your music software with a series of pads, knobs, and buttons. With 25... Learn more...
Korg nanoKEY2 USB Keyboard Controller, 25-Key
Korg nanoKEY2 USB Keyboard Controller, 25-Key
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The Korg nanoKEY2 features an advanced and up-to-date design. By combining the great-feeling "touch" that Korg has developed for its professional MIDI keyboards and ... Learn more...
Nektar Impact LX25 USB MIDI Keyboard Controller
Nektar Impact LX25 USB MIDI Keyboard Controller
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The Nektar Impact LX25 is a budget USB MIDI controller, that delivers performance way above its size and class. From the 25 note velocity sensitive keyboard, 8 veloc... Learn more...
Korg nanoKONTROL Studio MIDI Controller
Korg nanoKONTROL Studio MIDI Controller
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The Korg nanoKONTROL Studio provides transport keys and a mixer section, giving you stress-free control of your DAW or DJ software. It is battery operated and can co... Learn more...
MIDI Solutions Merger 2 Input MIDI Merger
MIDI Solutions Merger 2 Input MIDI Merger
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An easy-to-use product that requires no programming, the MIDI Solutions Merger merges all messages appearing at either of its 2 MIDI inputs to its MIDI output.... Learn more...
M-Audio Oxygen 49 IV USB MIDI Keyboard Controller, 49-Key
M-Audio Oxygen 49 IV USB MIDI Keyboard Controller, 49-Key
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M-Audio pioneered the portable MIDI controller market with the Oxygen series of keyboard controllers. Today, M-Audio continues to be a leader of this technology by d... Learn more...
World Tour YXKS Keyboard Stand for Yamaha Keyboards
World Tour YXKS Keyboard Stand for Yamaha Keyboards
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World Tour's affordable YXKS keyboard stand is designed to fit many Yamaha keyboards. Its top tubes bolt directly to the grooves in the underside of your keyboard, f... Learn more...
Nektar NP2 Piano-Style Sustain Pedal
Nektar NP2 Piano-Style Sustain Pedal
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Universal piano style keyboard sustain foot switch pedal with metal base and rubber coating. Polarity switching.... Learn more...
Boss FV-500L Stereo Low-Impedance Volume Pedal for Keyboard Instruments
Boss FV-500L Stereo Low-Impedance Volume Pedal for Keyboard Instruments
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For 14 years, the famous BOSS FV-300 served as an industry-standard volume pedal. The tradition continued with the FV-50 series, but now the bar has been raised with... Learn more...
Gator GKC1540 61/76-Key Keyboard Cover
Gator GKC1540 61/76-Key Keyboard Cover
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Gator introduces one of two Keyboard Covers, the GKC1540 for 61 and 76 note keyboards. This exciting dust cover is constructed of incredibly stretchy lycra / spandex... Learn more...
Akai LPK25 Laptop Performance Keyboard
Akai LPK25 Laptop Performance Keyboard
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The LPK25 laptop performance keyboard is a USB-MIDI controller for musicians, producers, DJs and other music creators. It measures less than 13 inches across and wei... Learn more...
Casio ARBENCH X-Style Padded Keyboard Bench
Casio ARBENCH X-Style Padded Keyboard Bench
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The Casio ARBENCH X-style folding bench can hold up to 250 pounds. This bench folds flat to become extremely portable. A padded black seat cushion makes this portabl... Learn more...
Akai LPD8 Laptop Pad Controller
Akai LPD8 Laptop Pad Controller
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The LPD8 laptop pad controller is a USB-MIDI controller for musicians, producers, DJs and other music creators. It measures less than 13 inches across and weighs les... Learn more...
Gator GKC1648 88-Key Keyboard Cover
Gator GKC1648 88-Key Keyboard Cover
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Gator introduces one of two Keyboard Covers, the GKC1648 for 88 note keyboards. This exciting dust cover is constructed of incredibly stretchy lycra / spandex. An ad... Learn more...
Korg nanoKEY Studio MIDI Controller with Bluetooth
Korg nanoKEY Studio MIDI Controller with Bluetooth
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An all-in-one that delivers inspiration. A mobile MIDI keyboard that connects via USB or wirelessly. The nanoKEY Studio provides a keyboard, knobs, trigger pads, and... Learn more...
Casio SP-33 Pedal Board for CS-67 Stand (Fits PX-150 and PX-350)
Casio SP-33 Pedal Board for CS-67 Stand (Fits PX-150 and PX-350)
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The Casio SP-33 is a keyboard pedal board for the Casio PX150/350 CS-67 Stand.... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!