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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Every time I contact zZounds I get nothing but the best customer service possible, the staff are knowledgable and friendly, their prices are really good, and they ship the products out fast!" - Customer on April 23
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GHS Boomers Electric Guitar Strings
GHS Boomers Electric Guitar Strings
New from $3.95 SAVE 50%
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These roundwound strings are GHS' most popular electrics. They feature nickel-plated steel wrap and are designed for Heavy Metal, Rock, Country, Blues, and Pop style... Learn more...
BeatBuddy Official Footswitch
BeatBuddy Official Footswitch
New from $49.00
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The BeatBuddy footswitch helps you get the most out of your BeatBuddy: It's easy to add accent hits, drum breaks (pauses), tap tempo, scroll through songs, and more,... Learn more...
DigiTech FS3X Expander Footswitch
DigiTech FS3X Expander Footswitch
New from $39.95 SAVE 33%
Like New $33.95 SAVE 43%
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on orders $249.00+ details
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The FS3X provides increased functionality and convenient Hands-free control over Up/Down selection of Models, Mode changes, Loop selection, auto Start/Stops and arms... Learn more...
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
New from $3.89 SAVE 64%
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D'Addario EXL110 Nickel Wound Electric Guitar strings are world-renowned as "The Player's Choice" amongst players of all genres and styles. XL's are precision wound ... Learn more...
Martin Marquis 80/20 Bronze Acoustic Guitar Strings
Martin Marquis 80/20 Bronze Acoustic Guitar Strings
(3)
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Martin Marquis Strings are specifically designed to give you excellent tone, clarity, and response. The Marquis silk-wrapped ball end helps reduce wear on the bridge... Learn more...
Martin 80/20 Bronze Acoustic Guitar Strings
Martin 80/20 Bronze Acoustic Guitar Strings
(5)
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Martin Strings are high-quality strings for daily use. Core and wrap wires must meet strict requirements in order to make the grade. Martin Strings are wound to prec... Learn more...
Schaller Security Strap Locks
Schaller Security Strap Locks
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Don't trust anyone else with the strap that holds your guitar close to you, make it a Schaller!... Learn more...
D'Addario NYXL Nickel Wound Electric Guitar Strings
D'Addario NYXL Nickel Wound Electric Guitar Strings
(3)
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D'Addario NYXL guitar strings will bend further, sing louder, and stay in tune better than any string you've played before. Envisioned, perfected, and manufactured b... Learn more...
Fender Super Bullets Electric Guitar Strings
Fender Super Bullets Electric Guitar Strings
(2)
New from $5.95
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Fender Super Bullets Nickel-Plated Steel (NPS) strings combine the high output and dynamic sound of steel with the smooth feel of nickel; perfect for rock and other ... Learn more...
Martin Darco Electric Guitar Strings
Martin Darco Electric Guitar Strings
New from $2.79 SAVE 74%
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Martin Darco electric guitar strings are made with value in mind, without compromising performance or tone. These sets are specifically designed for rock and jazz. T... Learn more...
On-Stage Heavy-Duty Tripod Guitar Stand
On-Stage Heavy-Duty Tripod Guitar Stand
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Heavy-duty guitar stand will last a long time and keep your axe out of harms way.... Learn more...
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
New from $3.89 SAVE 64%
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D'Addario's XL strings are round wound with nickel-plated steel wrap wire. They produce a bright, true sound.... Learn more...
Elixir Phosphor Bronze Nanoweb Acoustic Guitar Strings
Elixir Phosphor Bronze Nanoweb Acoustic Guitar Strings
(6)
New from $13.95 SAVE 50%
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Introducing these acoustic phosphor bronze guitar strings with ultra-thin Nanoweb coating. They offer the bright tone and punch of non-coated strings and feel like t... Learn more...
Martin Tony Rice Signature Monel Acoustic Guitar Strings
Martin Tony Rice Signature Monel Acoustic Guitar Strings
(2)
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C.F. Martin crafted these fine Monel strings to the exact specifications of legendary guitarist, Tony Rice. Made with a long lasting nickel-based alloy, these string... Learn more...
On-Stage RS7000 Amp/Monitor Stand
On-Stage RS7000 Amp/Monitor Stand
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Use this stand to protect your amp by getting it off the floor. A perfect choice for various stage and studio amplifier applications, the tiltback feature will rest ... Learn more...
Dunlop GCB95 Original Crybaby Wah Pedal
Dunlop GCB95 Original Crybaby Wah Pedal
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The Crybaby Wah-Wah has stood the test of time and has served generations of guitarists of every style. The sound is unmistakable, and frankly, has never been duplic... Learn more...
On-Stage GSA10 Guitar Strap
On-Stage GSA10 Guitar Strap
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On-Stage Gear introduces a line of guitar straps in a variety of colors and patterns. The On-Stage GSA10 is guitar strap with durable 2-inch polypropylene webbing, a... Learn more...
Fender 351 Classic Celluloid Pick (Medium)
Fender 351 Classic Celluloid Pick (Medium)
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Celluloid is the premier pick material. Celluloid picks give the traditional feel, with a smooth striking surface and a warm, round musical tone. Often called the Fe... Learn more...
TC Electronic PolyTune 2 Polyphonic Tuner Pedal
TC Electronic PolyTune 2 Polyphonic Tuner Pedal
(1)
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With PolyTune 2, you get an instant clear overview, no matter what the situation. And the ambient light sensor makes sure you get just the right amount of brightness... Learn more...
Dunlop 427PJP John Petrucci Jazz Guitar Picks
Dunlop 427PJP John Petrucci Jazz Guitar Picks
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Designed to the prog-rock legend's own specifications, the 1.5mm John Petrucci Jazz III is made from Ultex and features a raised JP logo grip and slick polished tip.... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!