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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has proven itself to have the overall best selection and best prices compared to other online dealers. Add to that their payment plans, 45 day Satisfaction Guarantee Warranty and Price Match Guarantee... it's a NO BRAINER!" - Customer on May 19, 2015
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Remo Tunable Practice Pad
New from $19.95 SAVE 42%
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on orders $249.00+ details
Only 2 Left!
Work on technique, stick control, speed and endurance with this deluxe practice pad! The pad can be screwed onto a cymbal stand or practice pad stand, or used for pr... Learn more...
Flix Sticks Fibre Multi-Rod Sticks
New from $21.95 SAVE 33%
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on orders $249.00+ details
In Stock
Thick, resilient fibers and adjustable tone rings produce a superb range of "unplugged" sounds. Try a different ring setting on each hand.... Learn more...
Ahead Armor Padded Snare Drum Bag
New from $42.95 SAVE 31%
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on orders $249.00+ details
In Stock
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Used by such top artists as Adrian Young, Thomas Lang, Cora Coleman, Danny Seraphine and Thomas Pridgen, the Ahead Armor Cases feature an innovative teardrop shape a... Learn more...
On-Stage DrumFire CB4000 Backpack Cymbal Bag
New from $44.95 SAVE 43%
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on orders $249.00+ details
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Drum cymbals are probably the most awkward and difficult pieces of musical gear to transport. The On-Stage DrumFire CB4000 Backpack Cymbal Bag makes it easy!... Learn more...
ProMark 2B Drumsticks
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on orders $249.00+ details
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Top quality drumsticks from a top quality drum and percussion instrument manufacturer. These are thick and heavier. The Nylon tips gives a great response on cymbals.... Learn more...
Ahead Speed Metal Drumsticks
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on orders $249.00+ details
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A virtually indestructible drumstick with smart technological refinements, the Ahead features a built-in vibration reduction system (VRS) that reduces hand fatigue a... Learn more...
ProMark PW747W Oak 747 Neil Peart Signature Drumsticks
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Along with his Rush, Neil is responsible for writing and performing some of the most adventurous music of the modern rock era.... Learn more...
Gibraltar SCGLL Lug Locks
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Keep your drum in tune with Gibraltar SCGLL Lug Locks. Simply install over the head of the tension rod to keep the drum from detuning.... Learn more...
Pearl PCB1030 Primero Rock Cowbell
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If you're looking to start the next acid rock 10-minute anthem, post-punk noise band, Maine Sound Machine, Nu-Freestyle or whatever genre that needs cowbell, don't s... Learn more...
Evans Hazy 300 Snare Side Drumhead
New from $10.95 SAVE 57%
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The Hazy 300 is Evans' most versatile snare side head. The 3mil film yeilds a wide dynamic range and controlled snare response at all dynamic levels.... Learn more...
Cannon Percussion Drum Tension Rods
New from $6.95 SAVE 54%
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Cannon Tension Rods are the perfect way to put the pressure on your drums. Chrome-plated, these rods will keep your heads in solid tune. Replace those old rods or ke... Learn more...
Remo Kids Percussion Floor Tom Drum with Mallet
New from $39.95 SAVE 43%
Like New $36.95 SAVE 47%
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on orders $249.00+ details
In Stock
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The Kids Floor Tom can be played with hands, mallets, or sticks. Compared to the Gathering Drum, the Floor Tom is smaller in size and higher in pitch. However, its m... Learn more...
Zildjian Dip Series 5B Drumsticks
New from $7.95 SAVE 53%
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on orders $249.00+ details
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A consistent favorite for its medium sized dimensions and teardrop bead. The DIP material is a special coating that is applied to the grip area of the stick to provi... Learn more...
Latin Percussion Mount-All Bar Chimes Bracket
New from $21.95 SAVE 42%
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This is an ideal bracket for LP Bar Chimes. It mounts perfectly to the anti-twist plate found on LP Studio and Concert Series Bar Chimes for solid placement.... Learn more...
Tama MCA53 Cymbal Arm Attachment
New from $33.95 SAVE 41%
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The Tama MCA53 is a great way to add cymbals and accessories to your kit without adding the bulk of another cymbal stand. Works perfectly for stands with pipe diamet... Learn more...
Zildjian Cymbal Cleaning Cream
New from $10.95 SAVE 26%
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on orders $249.00+ details
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If you love to clean your cymbals, things just got a lot easier for you! This cymbal cleaning polish will clean, polish and protect all your Zildjians, Cast or Sheet... Learn more...
Evans REMAD Resonant Bass Drumhead
New from $40.95 SAVE 58%
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The EMAD Resonant was brought to Evans by drummer/designer Bob Gatzen, and refined by the Evans Research and Development team. It utilizes a 7mil head with a fixed i... Learn more...
Evans SoundOff Universal Bass Batter Mute Silencer
New from $41.95 SAVE 38%
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The SoundOff bass mute will fit any size drum from 18 - 26 inches and closely reproduces the natural feel and rebound of an unmuted drum. The extension arms and C-cl... Learn more...
Remo Fiberskyn 3 Pretuned Head Tambourine (Double Row)
New from $23.95 SAVE 47%
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on orders $249.00+ details
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This Remo Tambourine is pretuned with 8 pairs of jingles in 2 rows, one row for the white model, and features Remo's world famous Fiberskyn 3 drumhead film. Fibersky... Learn more...
Cannon Percussion Drum Key
New from $3.95 SAVE 56%
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on orders $249.00+ details
In Stock
The Cannon Percussion drum key features a bright chrome finish. A must for the drum department.... Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 207-XVR9. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!