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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I always recommend zZounds to my musical friends. The Play as You Pay option is fantastic! My wife doesn't complain when I have small monthly payments rather than dropping thousands all at once. zZounds is great to work with if you ever have any issues as well. For example when I purchased a keyboard that didn't fit in the case that I originally ordered with it and they exchanged it very quickly for me." Customer on June 22, 2016
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Roland MDH12 Hatched Pad Drum Mount
Roland MDH12 Hatched Pad Drum Mount
(2)
New from $29.00 SAVE 17%
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This rock-solid Roland MDH12 Hatched Drum Pad Mount features a hatched clamp for easy setup and teardown. It's compatible with all Roland MDS-series drum-rack hardwa... Learn more...
Gibraltar 4709 Cymbal Boom Stand
Gibraltar 4709 Cymbal Boom Stand
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The 4709 is a light weight double-braced boom cymbal stand. The Gibraltar 4709 features dependable double-braced tripods, a hideaway boom with flawless adjustments, ... Learn more...
Mapex S200RB Rebel Snare Stand
Mapex S200RB Rebel Snare Stand
(1)
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Mapex S200RB Rebel snare stands feature die cast memory locks for security and ease of set-up, slip-proof nylon inner sleeves for rattle-free playing and heavy duty ... Learn more...
Evans EMAD Heavyweight Clear Bass Drumhead
Evans EMAD Heavyweight Clear Bass Drumhead
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Evans EMAD Heavyweight series features two identical plies of 10mil film, providing maximum durability and a compressed attack while maintaining a wide dynamic range... Learn more...
Universal Percussion Conga Bag
Universal Percussion Conga Bag
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Elite Pro 3 conga bag is made of heavy-duty Cordura. Each bag is padded, and comes with a shoulder strap, two side handles, and extra heavy-duty zippers with protect... Learn more...
Remo Coated Emperor X Snare Drumhead
Remo Coated Emperor X Snare Drumhead
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The EMPEROR X is the thickest snare head ever made by REMO. It was changed into a production item after more and more artists began ordering them as custom heads.... Learn more...
Evans Genera G2 Clear Drumhead
Evans Genera G2 Clear Drumhead
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A two-ply head featuring extraordinary consistency and durability, the G2 offers the perfect blend of depth, sustain, and attack. It makes small toms sing and floor ... Learn more...
Gibraltar Boom Arm for Drum Rack
Gibraltar Boom Arm for Drum Rack
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This cymbal boom arm is a 7/8 in. diameter post topped with a cymbal boom arm. The boom arm is unweighted and fully adjustable.... Learn more...
Pearl PCB1030 Primero Rock Cowbell
Pearl PCB1030 Primero Rock Cowbell
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If you're looking to start the next acid rock 10-minute anthem, post-punk noise band, Maine Sound Machine, Nu-Freestyle or whatever genre that needs cowbell, don't s... Learn more...
Remo Hazy Ambassador Bottom Snare Drumhead
Remo Hazy Ambassador Bottom Snare Drumhead
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Remo WeatherKing offers the widest variety of types, weights, and sizes to provide the sound, look, and feel that meet the discriminating needs of the world's top dr... Learn more...
Vic Firth American Classic 2B Drumsticks
Vic Firth American Classic 2B Drumsticks
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The American Classic line combines tradition and Vic Firth style. With bold designs for fuller sound, the Classics are turned from select hickory - a dense wood with... Learn more...
Zildjian ZBT Splash Cymbal
Zildjian ZBT Splash Cymbal
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Get maximum value with the Zildjian ZBT Splash! Zildjian's manufacturing innovation delivers quality at affordable prices. Zildjian Sheet Bronze Cymbals are pressed ... Learn more...
Remo RemOs Ring Pack
Remo RemOs Ring Pack
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RemoOs rings are designed to reduce or completely eliminate unwanted ring in your drums. They're easy to install and are so affordable you can outfit your entire kit... Learn more...
Zildjian Dip Series Maple Drumsticks
Zildjian Dip Series Maple Drumsticks
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Theses Maple DIP models are treated with a double coating of Zildjian's exclusive DIP grip. This provides a desirable back-weighting to the stick that is particularl... Learn more...
Evans Genera G1 Coated Drumhead
Evans Genera G1 Coated Drumhead
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The single-ply, industry standard G1 blends warmth, sustain, and articulation. The Genera-weight film ensures that the G1 is both durable and expressive.... Learn more...
Remo Clear Pinstripe Drumhead
Remo Clear Pinstripe Drumhead
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Remo's popular PinStripe heads are made from two plies of Remo clear film and bonded at the collar to dampen both high overtones and overall resonance. The result is... Learn more...
ProMark PW747W Oak 747 Neil Peart Signature Drumsticks
ProMark PW747W Oak 747 Neil Peart Signature Drumsticks
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Along with his Rush, Neil is responsible for writing and performing some of the most adventurous music of the modern rock era.... Learn more...
Remo Clear Emperor Drumhead
Remo Clear Emperor Drumhead
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Clear Emporers have become an industry standard for Fusion and Rock 'n Roll applications. Clear Emperor heads are known for their open, bright, full tones, with plen... Learn more...
Evans Genera G1 Clear Drumhead
Evans Genera G1 Clear Drumhead
(2)
New from $10.95 SAVE 56%
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The single ply industry standard, G1s blend warmth, sustain, and articulation. The Genera weight film ensures that the G1 is both durable and expressive.... Learn more...
Stagg Mini Tambourine
Stagg Mini Tambourine
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Cool shape-great for small hands and drum circles! The Stagg Music mini tambourine is a durable plastic instrument with a cutaway "handle" and four jingles.... Learn more...
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Questions? Our gear experts can help!
866-zZounds (866-996-8637)
When you call, mention priority code 20W-B6JW. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!