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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds always answers the phone right away and with a friendly staff who is always willing to have the best pricing." Customer on July 6, 2016
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Zildjian ZHT EFX Crash Cymbal
Zildjian ZHT EFX Crash Cymbal
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Crafted with electronically created white noise sounds in mind, but interesting enough for all styles of music, the Zildjian ZHT EFX cymbal delivers.... Learn more...
Universal Percussion Conga Bag
Universal Percussion Conga Bag
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Elite Pro 3 conga bag is made of heavy-duty Cordura. Each bag is padded, and comes with a shoulder strap, two side handles, and extra heavy-duty zippers with protect... Learn more...
Roland BT-1 Bar Trigger Pad
Roland BT-1 Bar Trigger Pad
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The compact and affordable Roland BT-1 Bar Trigger Pad makes it easy to add electronic triggering to any drum kit. With a curved shape that mounts on the side of a V... Learn more...
Pacific Drums SS700 Snare Stand (Double Braced)
Pacific Drums SS700 Snare Stand (Double Braced)
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The Pacific Drums 700 series drum hardware is well known for both it's portability and it's durability. The SS700 snare stand should provide more support than you pa... Learn more...
Gibraltar 5707 Medium Double-Braced Hi-Hat Stand
Gibraltar 5707 Medium Double-Braced Hi-Hat Stand
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The Gibraltar 5707 utilizes all professional features in a low-mass double-braced stand. Double braced tripod with cast height assembly and Gibraltar's exclusive rou... Learn more...
Toca Synergy Bongo Set
Toca Synergy Bongo Set
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Toca's Synergy World Percussion Instruments and Accessories give you many options in sounds and effects. Exclusive Toca features such as Afro-Cuban shell design, the... Learn more...
Ahead Armor Padded Tom Drum Bag
Ahead Armor Padded Tom Drum Bag
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Used by such top artists as Adrian Young, Thomas Lang, Cora Coleman, Danny Seraphine and Thomas Pridgen, the Ahead Armor Cases feature an innovative teardrop shape a... Learn more...
Vic Firth American Classic Extreme 5B Drumsticks
Vic Firth American Classic Extreme 5B Drumsticks
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The American Classic line combines tradition and Vic Firth style. With bold designs for fuller sound, the Classics are turned from select hickory - a dense wood with... Learn more...
Evans Genera G1 Clear Drumhead
Evans Genera G1 Clear Drumhead
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The single ply industry standard, G1s blend warmth, sustain, and articulation. The Genera weight film ensures that the G1 is both durable and expressive.... Learn more...
RTOM Moongel Damper Pad
RTOM Moongel Damper Pad
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The world's most highly acclaimed resonance control device ever designed, is effective, simple and versatile. When only the most effective means of controlling a per... Learn more...
Remo Clear Ambassador Drumhead
Remo Clear Ambassador Drumhead
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Remo WeatherKing offers the widest variety of types, weights, and sizes to provide the sound, look, and feel that meet the discriminating needs of the world's top dr... Learn more...
Drum Workshop 5000AD4 Delta 4 Accelerator Pedal
Drum Workshop 5000AD4 Delta 4 Accelerator Pedal
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Drum Workshop has reengineered the pedal that established their reputation for innovation and quality by introducing the Drum Workshop 5000AD4 Delta 4 Accelerator Pe... Learn more...
Vic Firth American Classic Extreme 5A Drumsticks
Vic Firth American Classic Extreme 5A Drumsticks
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The American Classic line combines tradition and Vic Firth style. With bold designs for fuller sound, the Classics are turned from select hickory - a dense wood with... Learn more...
Toca TSSDJ Street Series Djembe
Toca TSSDJ Street Series Djembe
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The Toca TSSDJ Street Series wood djembe is full of character and their liveliness and playfulness comes through with every beat. The street element of these drums c... Learn more...
On-Stage DA100 Clamp-On Drumstick Holder
On-Stage DA100 Clamp-On Drumstick Holder
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Keep up to 8 pairs of sticks conveniently within your reach with the On Stage DA100 Drum Stick Holder!... Learn more...
Meinl Percussion HCS Cymbal Package with 13" Hi-Hats
Meinl Percussion HCS Cymbal Package with 13" Hi-Hats
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The Meinl Percussion HCS Cymbal Package offers the best possible sounds at an affordable price. They are made from MS63 alloy for a warm, harmonic and balanced sound... Learn more...
Mapex MC910 Horizontal Adjustable Multi-Clamp
Mapex MC910 Horizontal Adjustable Multi-Clamp
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For the addition of a drum, cymbal or accessory mounting arm. Adjustable clamp jaws accommodate tube diameters from 1/2" to 1-1/8" for attachment to a variety of sta... Learn more...
Meinl HCS Hi-Hat Cymbals
Meinl HCS Hi-Hat Cymbals
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Meinl HCS Hi-Hats are versatile cymbals that are medium in weight. These cymbals produce a warm, clean sound and an articulate open hi-hat.... Learn more...
Pacific Drums DT700 Drum Throne (Double Braced)
Pacific Drums DT700 Drum Throne (Double Braced)
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Heavy duty drum thrones don't have to come in heavy packages. The Pacific Drums DT700 drum throne has enough bracing to handle the heaviest sitters and none of the u... Learn more...
Drum Workshop 991 V Clamp Single Drum Holder
Drum Workshop 991 V Clamp Single Drum Holder
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The Drum Workshop 991 is a 'V' clamp with sa ingle ball-type 1/2-inch L-arm and 1 MGM 'V' memory.... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!