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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome! Their payment plan makes it easy to get gear you want/need with reasonable monthly payments." Customer on July 9, 2016
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Gator GPHDWE Padded Drum Hardware Bag
Gator GPHDWE Padded Drum Hardware Bag
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New from $64.99 SAVE 33%
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The deluxe hardware bag from Gator is constructed of durable 600 Denier Nylon and boasts 30mm of foam protection. The interior of the case is lined with synthetic fu... Learn more...
On-Stage DTA1088 Drum Set Dust Cover
On-Stage DTA1088 Drum Set Dust Cover
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Keep your drum set free of harmful dust and debris with this dust cover. This 80 x 108 inch waterproof nylon cover comes complete with sewn in weighted corners to ke... Learn more...
Sabian XS20 Medium Thin Crash Cymbal
Sabian XS20 Medium Thin Crash Cymbal
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Combining the response of a thin model with the increased power of a medium-weight, the Sabian XS20 Medium Thin Crash is a highly versatile and effective crash for a... Learn more...
Vater Hickory Drumsticks
Vater Hickory Drumsticks
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Hickory is the most popular wood used for making drumsticks. Hickory is denser, heavier and more rigid than Maple. Hickory can also absorb a great amount of shock, w... Learn more...
Sabian AAX Air Splash Cymbal
Sabian AAX Air Splash Cymbal
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So many of you loved the Air Splash in the 2012 campaign, Sabian felt compelled to bring it back for another chance with the Sabian AAX Air Splash Cymbal.... Learn more...
Sabian XS20 DB Control Crash Cymbal
Sabian XS20 DB Control Crash Cymbal
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Designed for low-volume settings, the SABIAN 16" Xs20 dB Control Crash in Brilliant Finish is a bright, XT model that responds quickly, quietly and gets out of the w... Learn more...
Meinl HCS Crash Cymbal
Meinl HCS Crash Cymbal
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The Meinl HCS Crash Cymbal projects a smooth attack with a medium sustain; a complex spread with a warm feel. The HCS cymbals are an entry-level line that combines o... Learn more...
Alesis Pro X Hi-Hat Dual-Cymbal Hi-Hat Controller for DM10 and DM8
Alesis Pro X Hi-Hat Dual-Cymbal Hi-Hat Controller for DM10 and DM8
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The Alesis Pro X Hi-Hat is a dual-cymbal, continuous hi-hat controller that brings natural hi-hat playability and feel to Alesis DM10 and DM8 drummers everywhere. Pr... Learn more...
Gibraltar SCGCA Grabber Cymbal Arm with Clamp
Gibraltar SCGCA Grabber Cymbal Arm with Clamp
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Make your stands do double duty! Just clamp the Grabber to one of your existing stands and add another cymbal to your kit. This very smart design is a great value.... Learn more...
Mapex S200RB Rebel Snare Stand
Mapex S200RB Rebel Snare Stand
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Mapex S200RB Rebel snare stands feature die cast memory locks for security and ease of set-up, slip-proof nylon inner sleeves for rattle-free playing and heavy duty ... Learn more...
Gibraltar 4709 Cymbal Boom Stand
Gibraltar 4709 Cymbal Boom Stand
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The 4709 is a light weight double-braced boom cymbal stand. The Gibraltar 4709 features dependable double-braced tripods, a hideaway boom with flawless adjustments, ... Learn more...
Meinl HCS Cymbal Pack
Meinl HCS Cymbal Pack
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The Meinl HCS cymbal set-ups and individual cymbals are an entry level cymbal line that combine quality and value. They are made from MS63 alloy for a warm, harmonic... Learn more...
KickPort Bass Drum Sonic Enhancement Port System
KickPort Bass Drum Sonic Enhancement Port System
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The KickPort Drum Insert applies subwoofer technology to your bass drum giving you low end you feel, even lower than your ears can hear. Additionally, it adds ideal ... Learn more...
Tama HT130 Double-Braced Drum Throne
Tama HT130 Double-Braced Drum Throne
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The Tama HT130 Double Braced Drum Throne re-sets the standard for affordable drum thrones. Showcasing their renowned penchant for strength and security, Tama upgrade... Learn more...
Sabian B8 Pro O-Zone Crash Cymbal
Sabian B8 Pro O-Zone Crash Cymbal
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The double ring design of response enhancing O-Zone holes guarantees the Sabian B8 Bronze models respond rapidly, with brilliant explosion and dirty agitation.... Learn more...
Tama HC83BW Roadpro Straight Cymbal Boom Stand
Tama HC83BW Roadpro Straight Cymbal Boom Stand
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Tama's patented toothless Quick-Set Tilter marks another Tama advancement in hardware. Relying on basic principles of physics, the Quick-Set Tilter holds its positio... Learn more...
Evans EMAD2 Clear Bass Drumhead
Evans EMAD2 Clear Bass Drumhead
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The EMAD2 is a 2-ply version of the popular original. The combination of a 6.5mil and 10mil film offer extreme durability and enhanced attack, while the 2 interchang... Learn more...
Tama HH205 Iron Cobra Hi-Hat Stand
Tama HH205 Iron Cobra Hi-Hat Stand
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The Tama HH205 Iron Cobra Hi-Hat Stand has five different levels of tension that can be achieved quickly by using the five easily visible settings. The rubber insula... Learn more...
Zildjian ZHT EFX Crash Cymbal
Zildjian ZHT EFX Crash Cymbal
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Crafted with electronically created white noise sounds in mind, but interesting enough for all styles of music, the Zildjian ZHT EFX cymbal delivers.... Learn more...
Universal Percussion Conga Bag
Universal Percussion Conga Bag
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Elite Pro 3 conga bag is made of heavy-duty Cordura. Each bag is padded, and comes with a shoulder strap, two side handles, and extra heavy-duty zippers with protect... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!