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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Absolutely the easiest way to buy gear at the best price. zZounds' customer service is top notch." Customer on June 15, 2016
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Mapex H200RB Rebel Hi-Hat Stand
Mapex H200RB Rebel Hi-Hat Stand
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The Mapex H200-RB hi-hat stand is an excellent choice for the drummer needing a lightweight boom stand.... Learn more...
Mapex MPX Maple Snare Drum
Mapex MPX Maple Snare Drum
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Featured in three popular sizes, all MPX snare drums have low-mass lugs, flanged steel hoops, fully adjustable throw-offs and Remo drumheads. The drums are finished ... Learn more...
Pearl BC-830 Convertible Cymbal Boom Stand
Pearl BC-830 Convertible Cymbal Boom Stand
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The Pearl BC-830 Double Braced Cymbal Stand with Uni-Lock Tilter has 2 sections and double-braced legs.... Learn more...
Meinl HCS Crash Cymbal
Meinl HCS Crash Cymbal
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The Meinl HCS Crash Cymbal projects a smooth attack with a medium sustain; a complex spread with a warm feel. The HCS cymbals are an entry-level line that combines o... Learn more...
Evans Black Drumhead
Evans Black Drumhead
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Exclusive to the Evans line, Hydraulic heads have a layer of oil between the 2 plies to give you the fat, wet sound that was pioneered in the 70's. The oil acts as a... Learn more...
Sabian XS20 DB Control Crash Cymbal
Sabian XS20 DB Control Crash Cymbal
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Designed for low-volume settings, the SABIAN 16" Xs20 dB Control Crash in Brilliant Finish is a bright, XT model that responds quickly, quietly and gets out of the w... Learn more...
Vater Hickory Drumsticks
Vater Hickory Drumsticks
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Hickory is the most popular wood used for making drumsticks. Hickory is denser, heavier and more rigid than Maple. Hickory can also absorb a great amount of shock, w... Learn more...
Evans EMAD Bass Drumhead Package
Evans EMAD Bass Drumhead Package
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The EMAD System pack includes a 22-inch EMAD Clear batter and the redesigned 22-inch EMAD Resonant, which features a reengineered microphone port damping and reinfor... Learn more...
Drum Workshop 3000 Single Bass Drum Pedal
Drum Workshop 3000 Single Bass Drum Pedal
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This single bass pedal is big on features like dual-chain Turbo drive, bearing rocker assembly, 2-way beater, heavy-duty all metal construction, and more. The 2-way ... Learn more...
Meinl HCS Cymbal Pack
Meinl HCS Cymbal Pack
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The Meinl HCS cymbal set-ups and individual cymbals are an entry level cymbal line that combine quality and value. They are made from MS63 alloy for a warm, harmonic... Learn more...
Zildjian Gig Cymbal Bag
Zildjian Gig Cymbal Bag
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This knap sack style bag is capable of carrying cymbals up to 22 in. in diameter in its main compartment that features three dividers for cymbal organization. The ex... Learn more...
Roland APC33 Clamp Set for HPD- and SPD- Series
Roland APC33 Clamp Set for HPD- and SPD- Series
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The APC33 All Purpose Clamp for Roland's HPD- and SPD-series instruments. The APC33 lets SPD20, SPDS, or HPD10 owners mount their instruments to a variety of commerc... Learn more...
Pacific Drums HH820 Hi-Hat Stand
Pacific Drums HH820 Hi-Hat Stand
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Ca-THUnK, that's the sound of a bad hi-hat stand hopping and bopping all over the place when it should be staying steady when you play. The HH820 by Pacific Drums is... Learn more...
Aquarian Super-Kick II Bass Drumhead
Aquarian Super-Kick II Bass Drumhead
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A clear, 2-ply bass drumhead. This 2-ply version provides extra durability and a more focused sound.... Learn more...
Evans EC2S Edge Control Clear Drumhead
Evans EC2S Edge Control Clear Drumhead
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The EC2 Edge Control Drumheads with SST Sound Shaping Technology provide dampening of your sound for a more optimized performance out of your drums. The SST gives yo... Learn more...
Gator GPHDWE Padded Drum Hardware Bag
Gator GPHDWE Padded Drum Hardware Bag
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The deluxe hardware bag from Gator is constructed of durable 600 Denier Nylon and boasts 30mm of foam protection. The interior of the case is lined with synthetic fu... Learn more...
On-Stage DFP5500 Drum Practice Pad (with Stand and Bag)
On-Stage DFP5500 Drum Practice Pad (with Stand and Bag)
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Ideal for beginning and professional drummers alike. This complete On-Stage DFP5500 Drum Practice Package will withstand even the most demanding practice sessions. T... Learn more...
Meinl Percussion HCS Cymbal Package with 13" Hi-Hats
Meinl Percussion HCS Cymbal Package with 13" Hi-Hats
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The Meinl Percussion HCS Cymbal Package offers the best possible sounds at an affordable price. They are made from MS63 alloy for a warm, harmonic and balanced sound... Learn more...
Drum Workshop 3700 Double-Braced Cymbal Boom Stand
Drum Workshop 3700 Double-Braced Cymbal Boom Stand
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Drum Workshop 3700 double-braced cymbal boom stand is a must for the serious musician. Both the 3700 straight/boom cymbal stand and 3710 straight stand feature and a... Learn more...
Latin Percussion Studio Chimes (25 Bars)
Latin Percussion Studio Chimes (25 Bars)
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LP Studio Series bar chimes are great for studio use or where shorter sustain and added control are desired. They feature 3/8-inch diameter, gold-anodized, aluminum ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!