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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The folks at zZounds are always friendly, professional and knowledgeable. Their staff never leaves a question unanswered or incomplete. They also have very competitive prices and follow through on their promises." - Customer on August 8, 2015
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Vic Firth American Classic 5A Drumsticks
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on orders $249.00+ details
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The American Classic line combines tradition and Vic Firth style. With bold designs for fuller sound, the Classics are turned from select hickory - a dense wood with... Learn more...
Roland PDS10 Pad Stand for HPD, SPD, VG, VB and TD Series
New from $152.95 SAVE 14%
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Along with the debut of the Roland HandSonic 10 comes a double-braced support stand: the PDS-10. It's the successor to the PDS-15, and features an improved angle cla... Learn more...
Zildjian Trigger Stick Anti-Vibe Drumsticks for Electronic Drums
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on orders $249.00+ details
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The Zildjian Company is pleased to announce an addition to its exclusive line of Anti-Vibe drumsticks. Designed primarily for use on electronic drum kits, the Trigge... Learn more...
Remo Coated Ambassador Drumhead
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Remo WeatherKing offers the widest variety of types, weights, and sizes to provide the sound, look, and feel that meet the discriminating needs of the world's top dr... Learn more...
Vic Firth American Classic 5B Drumsticks
New from $7.95 SAVE 47%
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on orders $249.00+ details
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The American Classic line combines tradition and Vic Firth style. With bold designs for fuller sound, the Classics are turned from select hickory - a dense wood with... Learn more...
Evans Black Drumhead
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Exclusive to the Evans line, Hydraulic heads have a layer of oil between the 2 plies to give you the fat, wet sound that was pioneered in the 70's. The oil acts as a... Learn more...
Latin Percussion CP221 Wood Bongos
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These perfect entry level bongos offer quality construction and sound at an affordable price. Made from Asian hardwood, these 2 bongos are ideal for beginning percus... Learn more...
Vater Hickory Drumsticks
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Hickory is the most popular wood used for making drumsticks. Hickory is denser, heavier and more rigid than Maple. Hickory can also absorb a great amount of shock, w... Learn more...
Remo Fiberskyn 3 Pretuned Head Tambourine (Double Row)
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This Remo Tambourine is pretuned with 8 pairs of jingles in 2 rows, one row for the white model, and features Remo's world famous Fiberskyn 3 drumhead film. Fibersky... Learn more...
Aquarian Performance-2 Clear Drumhead
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A clear, two-ply drumhead manufactured with Aquarian's Vacuum Process which eliminates air bubbles and wrinkles between the two plies. Remember that big, fat, low to... Learn more...
Remo Clear Pinstripe Drumhead
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Remo's popular PinStripe heads are made from two plies of Remo clear film and bonded at the collar to dampen both high overtones and overall resonance. The result is... Learn more...
Remo Clear Ambassador Drumhead
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Remo WeatherKing offers the widest variety of types, weights, and sizes to provide the sound, look, and feel that meet the discriminating needs of the world's top dr... Learn more...
Remo Coated Emperor Drumhead
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Coated Emperors have become the industry standard for harder hitting applications. Their sound is best described by an open, warm, resonant tone with a warmer attack... Learn more...
Evans EMAD2 Clear Bass Drumhead
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The EMAD2 is a 2-ply version of the popular original. The combination of a 6.5mil and 10mil film offer extreme durability and enhanced attack, while the 2 interchang... Learn more...
Aquarian Super-Kick II Bass Drumhead
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A clear, 2-ply bass drumhead. This 2-ply version provides extra durability and a more focused sound.... Learn more...
Alesis Pro X Hi-Hat Dual-Cymbal Hi-Hat Controller for DM10 and DM8
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The Alesis Pro X Hi-Hat is a dual-cymbal, continuous hi-hat controller that brings natural hi-hat playability and feel to Alesis DM10 and DM8 drummers everywhere. Pr... Learn more...
Zildjian ZBT Crash Cymbal
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A bright crash sound with easy playability. The perfect first crash cymbal.... Learn more...
Mapex H200RB Rebel Hi-Hat Stand
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The Mapex H200-RB hi-hat stand is an excellent choice for the drummer needing a lightweight boom stand.... Learn more...
Korg Volca Beats Analog Rhythm Machine
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The Korg Volca Beats analog rhythm machine is part of Korg's Volca series -- a lineup of EDM production tools that also includes the Volca Keys lead synthesizer and ... Learn more...
Evans Genera G1 Clear Drumhead
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The single ply industry standard, G1s blend warmth, sustain, and articulation. The Genera weight film ensures that the G1 is both durable and expressive.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20H-2B06. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!