844-ZZOUNDS (844-996-8637)
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  • Mon, Tue, Wed, Thur, Fri 7:30AM - 11:30PM
  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "My experiences with zZounds have been exemplary. They go over and beyond any other source I have dealt with to make sure you get satisfaction out of your purchase." - Customer on May 11, 2017
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ProMark 5A Drumsticks
ProMark 5A Drumsticks
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Top quality drumsticks from a top quality drum and percussion instrument manufacturer. These are thin and light medium size and weight.... Learn more...
Aquarian Performance-2 Clear Drumhead
Aquarian Performance-2 Clear Drumhead
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A clear, two-ply drumhead manufactured with Aquarian's Vacuum Process which eliminates air bubbles and wrinkles between the two plies. Remember that big, fat, low to... Learn more...
Roland RT30H Acoustic Drum Trigger
Roland RT30H Acoustic Drum Trigger
New from $79.00 SAVE 21%
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With exceptional trigger sensitivity, ultra-quick installation, and compatibility with the latest drum hardware, the streamlined Roland RT-30 series sets a new stand... Learn more...
Dixon 9285 Medium-Duty Double-Braced Boom Cymbal Stand
Dixon 9285 Medium-Duty Double-Braced Boom Cymbal Stand
New from $57.95 SAVE 44%
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The Dixon PSY9285I is a medium duty double-braced cymbal boom stand. This is a perfect add on for drummers looking for a high quality stand for their current setup.... Learn more...
Mapex B330 Boom Cymbal Stand (Double Braced)
Mapex B330 Boom Cymbal Stand (Double Braced)
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The Mapex B330 boom cymbal stand meets drummers needs in flexibility and unmatched stability. Mapex B330 stand features die cast memory locks for security and ease o... Learn more...
Aquarian Super-Kick II Bass Drumhead
Aquarian Super-Kick II Bass Drumhead
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A clear, 2-ply bass drumhead. This 2-ply version provides extra durability and a more focused sound.... Learn more...
Alesis Pro X Hi-Hat Dual-Cymbal Hi-Hat Controller for DM10 and DM8
Alesis Pro X Hi-Hat Dual-Cymbal Hi-Hat Controller for DM10 and DM8
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The Alesis Pro X Hi-Hat is a dual-cymbal, continuous hi-hat controller that brings natural hi-hat playability and feel to Alesis DM10 and DM8 drummers everywhere. Pr... Learn more...
Mapex T750A Double-Braced Drum Throne
Mapex T750A Double-Braced Drum Throne
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Mapex thrones are durable, stable and comfortable.... Learn more...
Vater Hickory Drumsticks
Vater Hickory Drumsticks
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Hickory is the most popular wood used for making drumsticks. Hickory is denser, heavier and more rigid than Maple. Hickory can also absorb a great amount of shock, w... Learn more...
Pearl BC-830 Convertible Cymbal Boom Stand
Pearl BC-830 Convertible Cymbal Boom Stand
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The Pearl BC-830 Double Braced Cymbal Stand with Uni-Lock Tilter has 2 sections and double-braced legs.... Learn more...
Pacific Drums CB800 Cymbal Boom Stand (Double Braced)
Pacific Drums CB800 Cymbal Boom Stand (Double Braced)
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Better than any no name brand. The Pacific Drums CB800 cymbal boom stand is the perfect balance of price and quality, if not tipping the scales favorably toward qual... Learn more...
Pearl PBC507 Primero Box Cajon
Pearl PBC507 Primero Box Cajon
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The Pearl Primero Box Cajon is packed with quality features at an great price. Made from Asiatic Pine and finished in Gypsy Brown matte lacquer, the PBC507 has depth... Learn more...
Tama HC83BW Roadpro Straight Cymbal Boom Stand
Tama HC83BW Roadpro Straight Cymbal Boom Stand
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Tama's patented toothless Quick-Set Tilter marks another Tama advancement in hardware. Relying on basic principles of physics, the Quick-Set Tilter holds its positio... Learn more...
RTOM Moongel Damper Pad
RTOM Moongel Damper Pad
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The world's most highly acclaimed resonance control device ever designed, is effective, simple and versatile. When only the most effective means of controlling a per... Learn more...
Sabian AAX Air Splash Cymbal
Sabian AAX Air Splash Cymbal
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So many of you loved the Air Splash in the 2012 campaign, Sabian felt compelled to bring it back for another chance with the Sabian AAX Air Splash Cymbal.... Learn more...
Zildjian S Series Thin Crash Cymbal
Zildjian S Series Thin Crash Cymbal
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With an exceptionally quick and sensitive response from the lightest touch, S Family thin crashes feature a bright, full crash sound with a beautiful shimmery sustai... Learn more...
Tune-bot Electronic Clip-On Drum Tuner
Tune-bot Electronic Clip-On Drum Tuner
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After years of research and development, Overtone Labs has finally created a fast, accurate, and effective drum tuner. This new invention is about to change the way ... Learn more...
Gibraltar 9608HM Double-Braced Hydraulic Moto Throne
Gibraltar 9608HM Double-Braced Hydraulic Moto Throne
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Gibraltar's Hydraulic Moto Style Throne features a plush oversized Moto Seat, easy hydraulic adjustment, and a hydraulic Tube Height Adjustment with easy to reach ad... Learn more...
Drum Workshop 991 V Clamp Single Drum Holder
Drum Workshop 991 V Clamp Single Drum Holder
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The Drum Workshop 991 is a 'V' clamp with sa ingle ball-type 1/2-inch L-arm and 1 MGM 'V' memory.... Learn more...
Drum Workshop 3700 Double-Braced Cymbal Boom Stand
Drum Workshop 3700 Double-Braced Cymbal Boom Stand
New from $79.99 SAVE 40%
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Drum Workshop 3700 double-braced cymbal boom stand is a must for the serious musician. Both the 3700 straight/boom cymbal stand and 3710 straight stand feature and a... Learn more...
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844-zZounds (844-996-8637)
When you call, mention priority code 20B-80ZM. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!