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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds' Play as you Pay. Magical words. My whole guitar rig is from them." - customer on March 11, 2017
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Vater Sugar Maple Piccolo Drumsticks (Pair)
Vater Sugar Maple Piccolo Drumsticks (Pair)
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Vater Sugar Maple Piccolo Drumsticks feature a 2B style grip with a long and gradual taper to a small round tip for precision and clarity.... Learn more...
Vater MVT5 Timpani Mallets (Pair)
Vater MVT5 Timpani Mallets (Pair)
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Vater MVT5 Timpani Mallets feature a tapered shaft with medium felt that produces strong articulation.... Learn more...
Vater MVT3 Timpani Mallets (Pair)
Vater MVT3 Timpani Mallets (Pair)
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Vater MVT3 Timpani Mallets feature a hard felt tip that produces the clearest rhythmic timbre.... Learn more...
Vater West Side Hickory Drumsticks (Pair)
Vater West Side Hickory Drumsticks (Pair)
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The Vater West Side is a real unique sounding stick. The grip size measures comfortably in-between a 5A and 5B.... Learn more...
Vater Virgil Donati Assault Drumsticks (Pair)
Vater Virgil Donati Assault Drumsticks (Pair)
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Vater Virgil Donati Assault Drumsticks are similar to a 2B in grip, Virgil's stick has a beefy shoulder and quick taper to a rounded barrel shaped tip. A great solid... Learn more...
Vater Josh Freese H220 Drumsticks (Pair)
Vater Josh Freese H220 Drumsticks (Pair)
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Vater Josh Freese H220 Drumsticks are between a 5A & 5B, with a quick taper and heavy shoulder. A bit more weight up top for a solid feel, great response and durabil... Learn more...
Vater Cymbal Polish
Vater Cymbal Polish
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Vater Cymbal Polish is an easy-to-use liquid formula that quickly removes tarnish and dirt. It brightens and protects all brands of cymbals in natural or brilliant f... Learn more...
Vater Little Monster Brush
Vater Little Monster Brush
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The Vater Little Monster Brush is a smaller diameter version of the original Monster Brush for a lighter feel and weight.... Learn more...
Vater Hard Felt Bass Drum Beater
Vater Hard Felt Bass Drum Beater
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The Vater Hard Felt Bass Drum Beater has a high density felt head, great for low-end tones and volume.... Learn more...
Vater MVT2XL Tenor Mallets (Pair)
Vater MVT2XL Tenor Mallets (Pair)
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Vater MVT2XL Tenor Mallets feature a clear Lexan head for full, ultra-staccato sound.... Learn more...
Vater MVB4 Marching Bass Drum Mallets (Pair)
Vater MVB4 Marching Bass Drum Mallets (Pair)
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Vater MVB4 Marching Bass Drum Mallets feature Hickory shafts with a taper at both ends for great balance and strength where it is needed, just under the super hard f... Learn more...
Vater MV7 Marching Snare and Tenor Drumsticks (Pair)
Vater MV7 Marching Snare and Tenor Drumsticks (Pair)
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The Vater MV7 is a larger diameter stick with a barrel shaped tip for that full body sound. Featuring a longer taper for great balance and feel.... Learn more...
Vater MV2 Marching Snare and Tenor Drumsticks (Pair)
Vater MV2 Marching Snare and Tenor Drumsticks (Pair)
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Vater MV2 Marching Snare and Tenor Drumsticks feature a long taper with a round tip for quick response, solid feel and great control at all dynamic levels.... Learn more...
Tama HH45W Stage Master Hi-Hat Cymbal Stand
Tama HH45W Stage Master Hi-Hat Cymbal Stand
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The Tama HH45W Stage Master Hi-Hat Cymbal Stand with double braced legs features a direct pull action. The Swivel Foot feature allows the foot pedal to rotate around... Learn more...
Sabian XSR Splash Cymbal
Sabian XSR Splash Cymbal
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Crafted from pure SABIAN B20 Bronze using trickle-down technology from award-winning Evolution and X-Plosion cymbals, XSR delivers unprecedented sound and performanc... Learn more...
Remo ST1000 Practice Pad Stand
Remo ST1000 Practice Pad Stand
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If you own a Remo Tunable Practice Pad this would be the stand made to fit it specifically.... Learn more...
Remo Rhythm Club Tambourine
Remo Rhythm Club Tambourine
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The Remo Rhythm Club tambourine is a fun, affordable way to add the tambourine to your drum circle, classroom or any musical experience. The Rhythm Club tambourine i... Learn more...
Remo Rhythm Club Konga
Remo Rhythm Club Konga
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The Remo Rhythm Club Konga drum is a fun, healthy and positive avenue for children to be exposed to world music. Getting the kids to play this Konga is always easy t... Learn more...
Remo Kids Percussion Konga Drum
Remo Kids Percussion Konga Drum
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The Kids Djembe, Konga, Bongo, Floor Tom, and Lollipop Drums (6, 8, and 10 in.) have each received the prestigious Oppenheim "Best Toy Award" for product quality.... Learn more...
Remo BG-5300 Pre-Tuned Bongo Set
Remo BG-5300 Pre-Tuned Bongo Set
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BG-5300 Remo pre-tuned bongos are pitched to emulated the sounds of the traditional tack head bongo drums from Cuba in the early 1900's.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 202-J34V. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!