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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds Payment Plan options, customer service, fast processing and delivery are second to none! I have purchased nearly $13,000 in gear from zZounds since 2012. I'm always happy with my experience." Customer on August 15, 2016
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Focusrite Scarlett 18i20 2nd Gen USB Audio Interface
Focusrite Scarlett 18i20 2nd Gen USB Audio Interface
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New from $499.99 SAVE 16%
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Focusrite Scarlett 18i20 is the perfect rack-mountable centrepiece to your studio. With a total of 18 inputs and 20 outputs, record anything from a drum kit to multi... Learn more...
Focusrite Scarlett 6i6 2nd Gen USB Audio Interface
Focusrite Scarlett 6i6 2nd Gen USB Audio Interface
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of $41.67
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Focusrite Scarlett 6i6 is ideal for producers, recording artists, multi-instrumentalists and small bands that want to record vocals, guitar and keyboards simultaneou... Learn more...
Focusrite Saffire Pro 40 FireWire Audio Interface
Focusrite Saffire Pro 40 FireWire Audio Interface
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Focusrite's unparalleled preamp legacy forms the foundation of this interface, with eight award-winning Focusrite preamps. This interface delivers seamless integrati... Learn more...
Focusrite Scarlett 2i2 2nd Gen USB Audio Interface
Focusrite Scarlett 2i2 2nd Gen USB Audio Interface
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Scarlett 2i2 is the best selling USB audio interface in the world, and for good reason. It focuses on just three things; achieving the best sound, the fastest speed ... Learn more...
Focusrite Scarlett 18i8 2nd Gen USB Audio Interface
Focusrite Scarlett 18i8 2nd Gen USB Audio Interface
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Focusrite Scarlett 18i8 is ideal for musicians, producers and small bands who want to record audio from a wide range of sources such as drums, guitars, keyboards and... Learn more...
Focusrite Scarlett Solo 2nd Gen USB Audio Interface
Focusrite Scarlett Solo 2nd Gen USB Audio Interface
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Focusrite's second generation Scarlett Solo is ideal if you want to start recording, and now it's even better, faster and easier than before. Though compact and easy... Learn more...
Focusrite Clarett 8Pre Thunderbolt Audio Interface
Focusrite Clarett 8Pre Thunderbolt Audio Interface
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Designed for the project studio that needs plenty of I/O, Focusrite's 18-in, 20-out Clarett 8Pre combines eight Clarett mic preamps with class-leading digital conver... Learn more...
Focusrite Saffire Pro 26 FireWire and Thunderbolt Audio Interface
Focusrite Saffire Pro 26 FireWire and Thunderbolt Audio Interface
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New from $299.99 SAVE 33%
Like New $294.95 SAVE 34%
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Saffire PRO 26 is part of Focusrite's family of professional studio-quality Firewire/Thunderbolt compatible audio interfaces, with full 24-bit/96kHz conversion and f... Learn more...
Focusrite Scarlett 2i4 2nd Gen USB Audio Interface
Focusrite Scarlett 2i4 2nd Gen USB Audio Interface
New from $179.99 SAVE 28%
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The second generation Scarlett 2i4 is a versatile USB-powered audio interface, ideal for anyone needing a cue mix for performing or recording. With Scarlett 2i4 your... Learn more...
Focusrite Clarett 8PreX Thunderbolt Audio Interface
Focusrite Clarett 8PreX Thunderbolt Audio Interface
New from $1,299.99 SAVE 18%
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The flagship Focusrite 26 in / 28 out interface has been designed with the permanent racked studio install in mind, featuring extended ADAT i/o, and separate rear pa... Learn more...
Focusrite Clarett 2Pre Thunderbolt Audio Interface
Focusrite Clarett 2Pre Thunderbolt Audio Interface
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New from $499.99 SAVE 20%
Like New $449.95 SAVE 28%
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With ten inputs and four outputs, Focusrite's Clarett 2Pre Thunderbolt interface is ideal for the discerning singer-songwriter. It includes two Clarett mic preamps a... Learn more...
Focusrite Clarett 4Pre Thunderbolt Audio Interface
Focusrite Clarett 4Pre Thunderbolt Audio Interface
New from $699.99 SAVE 31%
Like New $634.95 SAVE 37%
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The compact desktop format of the Focusrite Clarett 4Pre Thunderbolt interface belies its versatility as the best interface in its class. Its 18-in, 8-out format com... Learn more...
Focusrite RED 4Pre Thunderbolt Audio Interface
Focusrite RED 4Pre Thunderbolt Audio Interface
New from $2,499.99 SAVE 21%
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Red represents the pinnacle of Focusrite's interface range. Red 4Pre combines four of Focusrite's digitally-controlled, 'Air' enabled, Red Evolution mic preamps with... Learn more...
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!