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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has an excellent customer service team and communication with my order along with quick, safe shipping. I love the payment plan availability." Customer on June 4, 2016
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Hartke HL77 Bass Looper Pedal
Hartke HL77 Bass Looper Pedal
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Hartke's HL77 Looper Pedal combines extensive features, an abundance of onboard memory and a simple user interface into a compact, rugged stompbox-style design for g... Learn more...
Hotone Bass Press Volume/Expression/Wah-Wah Pedal
Hotone Bass Press Volume/Expression/Wah-Wah Pedal
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The Hotone Bass Press is a 3-in-1 compact pedal designed for bass players. This unit features Wah, Volume, and Expression modes. WAH: This Wah mode is specially opti... Learn more...
Hartke HC33 Chorus Analog Bass Chorus Pedal
Hartke HC33 Chorus Analog Bass Chorus Pedal
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Hartke's HC33 Analog Bass Chorus Pedal features all-analog circuitry for adding lush, shimmering accents to your sound. From vibrant modulation to elegant swirls, th... Learn more...
Tech 21 SansAmp Character Series VT Bass Pedal
Tech 21 SansAmp Character Series VT Bass Pedal
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The tower of power pumping through a stack of 10-inchers is the legendary bass tone for players who enjoy being heard and all of this is found in the Tech 21 SansAmp... Learn more...
Peavey MAX 126 II Bass Combo Amplifier
Peavey MAX 126 II Bass Combo Amplifier
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The Peavey Max 126 II bass amp is a 10-watt 1 x 6.5" combo practice amp loaded with features. Features include 1/4" input, volume control with Transtube distortion b... Learn more...
Ibanez AGB100C Case for AGB140 Artcore Bass
Ibanez AGB100C Case for AGB140 Artcore Bass
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The Ibanez AGB100C Hardshell case is designed specially to fit the unusually-shaped, yet nevertheless beloved Ibanez Artcore AGB140. The AGB140 has been a hit for of... Learn more...
Ibanez AFB100C Case for AFB Series Basses
Ibanez AFB100C Case for AFB Series Basses
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Ibanez Guitar and Bass Cases are the real deal - quality and value, built just for your guitar! Other cases may look like an Ibanez case. But if it doesn't say Ibane... Learn more...
Hartke HF44 Fuzz Bass Pedal
Hartke HF44 Fuzz Bass Pedal
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Hartke's HF44 Bass Fuzz Pedal features all-analog circuitry for the fat, punchy distortion heard in classic stompboxes.... Learn more...
Eminence SC10-32 Bass Speaker (200 Watts)
Eminence SC10-32 Bass Speaker (200 Watts)
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The Eminence Basslite SC10 is a 10" speaker optimized specifically for sealed bass cabinets. The ultra-light weight will take the weight out, but leave the performan... Learn more...
Eminence SC10 Bass Speaker (150 Watts)
Eminence SC10 Bass Speaker (150 Watts)
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The Eminence Basslite SC10 is a 10" speaker optimized specifically for sealed bass cabinets. The ultra-light weight will take the weight out, but leave the performan... Learn more...
EMG J Set Bass Guitar Pickup Set
EMG J Set Bass Guitar Pickup Set
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Sweeping harmonic overtones and clarity, the EMG-J Set provide a full bodied sound that adds greater dynamics to your bass playing. Whether you play fretted or fretl... Learn more...
Darkglass Tone Capsule On-Board Bass Preamp
Darkglass Tone Capsule On-Board Bass Preamp
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The Darkglass Tone Capsule is a new, unusual take on onboard preamplifiers. It's designed to respect your instrument's natural character while expanding exponentiall... Learn more...
Celestion PULSE12 Bass Speaker (200 Watts, 12")
Celestion PULSE12 Bass Speaker (200 Watts, 12")
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For bass players demanding well-defined clarity and stunning articulation together with a rich, full tone, Celestion PULSE12 bass speakers deliver an ideal combinati... Learn more...
Celestion PULSE10 Bass Speaker (200 Watts, 10")
Celestion PULSE10 Bass Speaker (200 Watts, 10")
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With its robust steel-chassis, the Celestion PULSE10, provides a rock-solid bass performance whether alone in a single speaker combo, in a 4x10 or even an 8x10 cab.... Learn more...
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Questions? Our gear experts can help!
866-zZounds (866-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!