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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds now has free two-day shipping on TONS of items! Not to mention, the prices are competitive with other retailers. zZounds also has a wide variety of products to choose from." Customer on June 30, 2016
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Ibanez AEB50C Hardshell Bass Guitar Case for AEB10
Ibanez AEB50C Hardshell Bass Guitar Case for AEB10
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The Ibanez AEB50C Hardshell bass case is specially designed by Ibanez to fit and protect your AEB10 acoustic-electric bass. The AEB10 is a great sounding instrument,... Learn more...
Gator GB-4G-BASSX2 4G Series Double Gig Bag for 2 Electric Basses
Gator GB-4G-BASSX2 4G Series Double Gig Bag for 2 Electric Basses
New from $99.99 SAVE 37%
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of $25.00
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The Gator GB4GBASSX2 is a 4G Style gig bag for 2 bass guitars with adjustable backpack straps.... Learn more...
Warwick BC10 Bass Combo Amplifier
Warwick BC10 Bass Combo Amplifier
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The Warwick BC10 is a compact bass amplifier like nothing you have seen or heard before. This amp is full frequency amp, with extended headroom that could be used fo... Learn more...
Hartke HD50 HyDrive Bass Combo Amplifier (50 Watts, 1x10")
Hartke HD50 HyDrive Bass Combo Amplifier (50 Watts, 1x10")
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The HD50 Bass Combo packs Hartke's patented HyDrive speaker technology into a sleek combo design ideal for small venues, rehearsal spaces and bedroom practice sessio... Learn more...
Boss BB-1X Bass Driver Pedal
Boss BB-1X Bass Driver Pedal
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Don't let the appearance of the Boss BB-1X fool you--it's not just another compact effect pedal. Rather than a standard bass stompbox that's used occasionally for mu... Learn more...
Seymour Duncan SJB3 Quarter Pound J-Bass Pickup
Seymour Duncan SJB3 Quarter Pound J-Bass Pickup
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The SJB-3 has been developed for the studio or concert musician who needs a strong attack.... Learn more...
zZounds Just Add Bass Guitar Accessories Package
zZounds Just Add Bass Guitar Accessories Package
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Starter packages are great for getting everything a beginner needs in one bargain-priced bundle -- but what if the bass you want doesn't come in a package? Get this!... Learn more...
Peavey Millennium and Grind Bass Case
Peavey Millennium and Grind Bass Case
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The Peavey hardshell bass case is a rugged, molded case that fits many standard size solid body basses.... Learn more...
Seymour Duncan SPB3 Quarter Pound P Bass Pickup
Seymour Duncan SPB3 Quarter Pound P Bass Pickup
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This Precision pickup is for musicians who want maximum output and extended frequency range. Large 1/4 in. wide pole pieces expand the magnetic field and extend the ... Learn more...
Reunion Blues RBB4BK Midnight Continental Electric Bass Case
Reunion Blues RBB4BK Midnight Continental Electric Bass Case
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When Reunion Blues set out to develop an awesome case, they knew it had a lot to live up to. That's why they spent 3 years thinking through every detail of the RB Co... Learn more...
MXR M80 Bass D.I.+ Direct Box and Preamp with Distortion
MXR M80 Bass D.I.+ Direct Box and Preamp with Distortion
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The M80 starts as a solid, high-quality direct box. Then it adds a mountain of features making it, pound-for-pound, one of the most powerful bass tools ever. In this... Learn more...
Vox StompLab 1B Modeling Bass Guitar Effects Pedal
Vox StompLab 1B Modeling Bass Guitar Effects Pedal
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The Vox StompLab series of effect pedals, of which the StompLab IB modeling bass guitar pedal is a part of, are impressive contenders that pack powerful sounds into ... Learn more...
Hofner Shorty Travel Electric Bass (with Gig Bag)
Hofner Shorty Travel Electric Bass (with Gig Bag)
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The Hofner Shorty bass offers full scale length combined with such small overall dimensions that it can be taken anywhere. The Shorty bass has a 30" scale. All Short... Learn more...
Hartke HMHD15 HyDrive Bass Combo (15 Watts, 1x6.5")
Hartke HMHD15 HyDrive Bass Combo (15 Watts, 1x6.5")
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The all-new Hartke HD15 Bass Combo packs Hartke's patented HyDrive speakers into a sleek combo design for small venues, rehearsal spaces and bedroom practice session... Learn more...
Hotone Thunder Bass Mini Bass Amplifier Head (5 Watts)
Hotone Thunder Bass Mini Bass Amplifier Head (5 Watts)
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Hotone's Thunder Bass, which we all guessed, is an amp head for bassists. Based on the Ampeg SVT, Hotone somehow got all the big thunderous sound into a mini-sized a... Learn more...
Peavey MAX 126 II Bass Combo Amplifier
Peavey MAX 126 II Bass Combo Amplifier
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The Peavey Max 126 II bass amp is a 10-watt 1 x 6.5" combo practice amp loaded with features. Features include 1/4" input, volume control with Transtube distortion b... Learn more...
Reunion Blues RBX2B Double Electric Bass Bag
Reunion Blues RBX2B Double Electric Bass Bag
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Reunion Blues has been making the world's best gig bags for almost 40 years, and the RBX gig bag line represents a fusion of passion for quality and the desire to ma... Learn more...
Squier Affinity Jazz Electric Bass
Squier Affinity Jazz Electric Bass
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The Squier Affinity J Bass is a value priced version of the world famous Fender Jazz Bass. It has the look and tone that everyone knows and loves, at an ultra-econom... Learn more...
Celestion BL10-200X Bass Guitar Speaker
Celestion BL10-200X Bass Guitar Speaker
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Not every player wants a super-clean, high-fidelity bass sound. Characterized by an extended low end and greater linear excursion, Green Label speakers push out ever... Learn more...
Hartke HD25 Bass Combo Amplifier (25 Watts, 1x8")
Hartke HD25 Bass Combo Amplifier (25 Watts, 1x8")
New from $129.99 SAVE 21%
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of $32.50
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The Hartke HD25 Bass Combo packs Hartke's patented HyDrive speaker technology into a sleek combo design ideal for small venues, rehearsal spaces and bedroom practice... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!