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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is simply the best! You're not just another number and if somethings wrong they go out of there way to make it right. I think from my own experience you will like doing business with zzounds. Customer on August 8, 2016
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Hartke HD25 Bass Combo Amplifier (25 Watts, 1x8")
Hartke HD25 Bass Combo Amplifier (25 Watts, 1x8")
New from $129.99 SAVE 21%
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The Hartke HD25 Bass Combo packs Hartke's patented HyDrive speaker technology into a sleek combo design ideal for small venues, rehearsal spaces and bedroom practice... Learn more...
Epiphone Jack Casady Bass Case
Epiphone Jack Casady Bass Case
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Designed specifically to fit Epiphone's Jack Casady Bass Guitar, this Deluxe Hardshell case offers top quality protection.... Learn more...
Electro-Harmonix Bass Soul Food Overdrive Boost Pedal
Electro-Harmonix Bass Soul Food Overdrive Boost Pedal
New from $88.70 SAVE 25%
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The Electro-Harmonix Bass Soul Food is a natural overdrive and clean boost for the tone conscious player to enhance the original sound of an instrument and amp while... Learn more...
Eminence Legend CA154 Bass Speaker (300 Watts, 15")
Eminence Legend CA154 Bass Speaker (300 Watts, 15")
New from $89.99
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The Eminence Legend CA154 is a pro sound 15 inch Woofer for use in Bass Guitar cabinets or in a PA cabinet. Four Ohm Driver with High SPL.... Learn more...
Celestion PULSE15 Bass Speaker (400 Watts, 15")
Celestion PULSE15 Bass Speaker (400 Watts, 15")
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With a longer voice coil for increased 'throw' and a multi-roll surround that provides exceptional linearity and superb bass extension, the 400-watt Celestion PULSE1... Learn more...
Eden EC8 Bass Combo Amplifier (20 Watts, 1x8")
Eden EC8 Bass Combo Amplifier (20 Watts, 1x8")
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The Eden EC8 and is a fantastically portable and compact Bass Amplifier Combo. Combining years of electronic amplifier design knowledge and exceptional cabinet desig... Learn more...
Eminence Legend BP1525 Bass Speaker (500 Watts)
Eminence Legend BP1525 Bass Speaker (500 Watts)
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The Eminence Legend BP1525 is a 15" bass guitar driver that delivers warm, rich tone and deep bass. A big brother to the popular 10" Legend BP102, this 350 watt driv... Learn more...
Ibanez AFB100C Case for AFB Series Basses
Ibanez AFB100C Case for AFB Series Basses
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Ibanez Guitar and Bass Cases are the real deal - quality and value, built just for your guitar! Other cases may look like an Ibanez case. But if it doesn't say Ibane... Learn more...
ESP B-Style Hardshell Form-Fit Bass Case
ESP B-Style Hardshell Form-Fit Bass Case
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Protect your instrument with the B-style hardshell form-fit bass case from ESP.... Learn more...
EMG GZRPJ Geezer Butler PJ Bass Pickup Set
EMG GZRPJ Geezer Butler PJ Bass Pickup Set
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EMG Pickups along with legendary artist Geezer Butler have collaborated to develop the GZR-P and GZR-PJ signature bass sets. The Rock and Roll Hall of Fame bass play... Learn more...
Celestion BL15-300X Bass Speaker (300 Watts,15")
Celestion BL15-300X Bass Speaker (300 Watts,15")
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The BL15-300X 15" steel bass speaker has industry-leading engineering built in together with signature Celestion tone that you can feel with every single-note.... Learn more...
Morley PBA2 Dual Bass Wah Pedal
Morley PBA2 Dual Bass Wah Pedal
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This switchless bass wah features 2 wah modes--Traditional and Funk Wah. Traditional wah mode is for classic wah tones. Click on the Funk wah and you get a percussiv... Learn more...
Electro-Harmonix BassBalls Twin Dynamic Envelope Filter Pedal
Electro-Harmonix BassBalls Twin Dynamic Envelope Filter Pedal
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Not one, but two narrow filters in the Electro-Harmonix BassBalls sweep your tones under control of the envelope, generating very unique vocal-like sounds. A distort... Learn more...
Celestion PULSE12 Bass Speaker (200 Watts, 12")
Celestion PULSE12 Bass Speaker (200 Watts, 12")
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For bass players demanding well-defined clarity and stunning articulation together with a rich, full tone, Celestion PULSE12 bass speakers deliver an ideal combinati... Learn more...
Eminence Legend BP122 Bass Speaker (500 Watts)
Eminence Legend BP122 Bass Speaker (500 Watts)
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The Eminence Legend BP122 is a 12" bass guitar driver that delivers warm, rich tone and deep bass. A big brother to the popular 10" Legend BP102, this 250 watt drive... Learn more...
Schecter SGRUNIV6 Model-T Diamond and Left-Handed Bass Case
Schecter SGRUNIV6 Model-T Diamond and Left-Handed Bass Case
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Strong enough for the touring musician, but convenient enough for dependable storage, the Schecter SGRUNIV6 bass guitar case easily fits Schecter's Model T, Diamond ... Learn more...
Vox PB10 Pathfinder Bass Guitar Combo Amplifier (10 Watts, 2x5")
Vox PB10 Pathfinder Bass Guitar Combo Amplifier (10 Watts, 2x5")
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The eye-catching looks of these 10-watt combos are also classic VOX and include basket-weave, leather-look, our distinctive diamond grille cloth and, of course, chic... Learn more...
Gator GB-4G-BASSX2 4G Series Double Gig Bag for 2 Electric Basses
Gator GB-4G-BASSX2 4G Series Double Gig Bag for 2 Electric Basses
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The Gator GB4GBASSX2 is a 4G Style gig bag for 2 bass guitars with adjustable backpack straps.... Learn more...
Fusion Urban Electric Bass Guitar Bag
Fusion Urban Electric Bass Guitar Bag
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Fusion Urban Guitar bags have been created for the gigging musician, who demands excellent protection for their instrument and needs to carry additional gear to a gi... Learn more...
Ibanez GSRM25 GiO Mikro Electric Bass, 5-String
Ibanez GSRM25 GiO Mikro Electric Bass, 5-String
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Ibanez GSR Mikro basses offer anyone who needs a compact axe or the comfort of a smaller neck (especially young rockers) a real alternative to smaller scale basses.... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!