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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The customer support at zZounds is the best! Add on the ability to pay over time and you have the perfect music store!" Customer on July 7, 2016
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Ernie Ball P02850 5-String Super Long Scale Slinky Electric Bass Strings
Ernie Ball P02850 5-String Super Long Scale Slinky Electric Bass Strings
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The Ernie Ball Super Long Scale Slinky Bass 5 Set is round-wound for maximum clarity and serious punch. These are longer to fit 35"+ scale basses. String length is 5... Learn more...
On-Stage GBB4550 Bass Guitar Bag
On-Stage GBB4550 Bass Guitar Bag
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Protect your investment! The stylish On-Stage 4550 Series Guitar Bags are made from a durable nylon material and the series includes a bag to fit either electric, ac... Learn more...
DR Strings DDT Drop Down Tuning 5-String Bass Strings
DR Strings DDT Drop Down Tuning 5-String Bass Strings
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The first thing you will notice about the DDT strings is that they go right into tune and lock in. Players say they are "so stable it is almost eerie." Now you can s... Learn more...
Dunlop DBMMS Marcus Miller Super Bright Bass Strings
Dunlop DBMMS Marcus Miller Super Bright Bass Strings
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Marcus Miller, with his groundbreaking style and trademark sound, has created a unique musical voice whose influence on modern bass players is unequaled. For decades... Learn more...
D'Addario FlexSteels Electric Bass Strings
D'Addario FlexSteels Electric Bass Strings
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D'Addario FlexSteels are a hybrid gauge bass set. This set offers a deep, round sound with just the right amount of punch and bite.... Learn more...
Rotosound Swing 66 5-String Electric Bass Guitar Strings (Long Scale)
Rotosound Swing 66 5-String Electric Bass Guitar Strings (Long Scale)
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The Swing 66 is the most popular Roundwound bass string ever. Rotosound was the first string company to produce this kind of string. Introduced in 1962 it changed th... Learn more...
GHS RC5M Round Core 5-String Electric Bass Boomers
GHS RC5M Round Core 5-String Electric Bass Boomers
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For more than 50 years GHS Strings has been at the forefront of innovation in string design, a world leader in providing the best strings for every possible performa... Learn more...
Dean Markley HelixHD Bass NPS Electric Bass Strings
Dean Markley HelixHD Bass NPS Electric Bass Strings
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Nickel Plated Steel is a wire used in quality musical strings. Because of the nature of the alloy, NPS has a little smoother outside feel. It also has a special kind... Learn more...
D'Addario EXL165 XL Nickel Wound Bass Strings (Long Scale)
D'Addario EXL165 XL Nickel Wound Bass Strings (Long Scale)
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D'Addario XL Nickel Electric Bass strings are world-renowned as "The Player's Choice" amongst bass players of all genres and styles. All XL strings are precision wou... Learn more...
Dean Markley Nikki Sixx Signature HelixHD Electric Bass Strings
Dean Markley Nikki Sixx Signature HelixHD Electric Bass Strings
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Stainless Steel alloy has an inherent bright and cutting timbre to it. It gives a Bass String an unforgettable "stainless" tone. Something you need to play to really... Learn more...
World Tour Pro Double Bass Guitar Gig Bag
World Tour Pro Double Bass Guitar Gig Bag
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These World Tour Pro Double Gig Bags feature a 20mm divider in the middle so you can safely tote both of your favorite basses in one hand!... Learn more...
Ernie Ball P02831 Nickel Wound Power Slinky Electric Bass Strings
Ernie Ball P02831 Nickel Wound Power Slinky Electric Bass Strings
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For over 50 years, Ernie Ball Slinky electric guitar strings have been the favorite of musicians across the globe, Ernie Ball's signature recipe consists of specific... Learn more...
Ernie Ball P02835 Nickel Wound Extra Slinky Electric Bass Strings
Ernie Ball P02835 Nickel Wound Extra Slinky Electric Bass Strings
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The world's #1 electric bass strings. For over 50 years, Ernie Ball Slinky electric guitar strings have been the favorite of musicians across the globe, Ernie Ball's... Learn more...
Starter Series Beginning Bass Volume One Book and Video
Starter Series Beginning Bass Volume One Book and Video
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This Starter Series video is a must for any aspiring bass player! Parts of the bass are described in detail, as well as how to tune, how to play with fingers or with... Learn more...
Martin Darco Electric Bass Strings
Martin Darco Electric Bass Strings
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Darco electric guitar strings also meet your need for ultimate value knowing that popular musical styles place great demands on the life of these strings. Sets are s... Learn more...
DR Strings Pure Blues 6-String Electric Bass Strings
DR Strings Pure Blues 6-String Electric Bass Strings
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PURE BLUES bass strings combine a fat, warm punch with an edge especially designed for the modern bass player. By combining a new and unique Quantum-Nickel with the ... Learn more...
eMedia Essential Bass Guitar Video
eMedia Essential Bass Guitar Video
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The eMedia Essential Bass Guitar DVD includes 33 easy-to-follow lessons range from the basics such as stringing and tuning your bass to major scales and creating a b... Learn more...
Guitar Lab 50 R&B Bass Grooves You Must Know Video
Guitar Lab 50 R&B Bass Grooves You Must Know Video
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Prepare for the fretboard journey that Professor of Groove, Andrew Ford, has mapped out for you in 50 R&B, Soul, and Funk Bass Grooves You Must Know. All aboard Andr... Learn more...
Hal Leonard Bass Method Book and CD
Hal Leonard Bass Method Book and CD
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The Hal Leonard Bass Method is designed for anyone just learning to play electric bass. It is based on years of teaching bass students of all ages, and it also refle... Learn more...
Dean Markley Bajo Sexto Guitar Strings
Dean Markley Bajo Sexto Guitar Strings
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In order to create a Bajo Sexto string that would carry the Bajo along, Dean Markley has incorporated their finest 80/20 "true brass" outer wrap alloy with their fin... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!