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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds is the best place to buy musical anything. Their Payment Plans are great and allow you to have things you once only dreamed of. Customer service is courteous and always professional." Customer on November 28, 2016

Discounted and Used Accessories

Accessorize your setup! In our Accessories Blowouts section, you'll find steep discounts on the hottest headphones, cables to keep your gear connected, and more!
Clearance Gear Available in Limited Quantities - Act Now! Details »
Full 45-day Money Back Guarantee · Super Low Clearance Prices
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Shure SE535LTD Limited Edition Sound Isolating Earphones
Shure SE535LTD Limited Edition Sound Isolating Earphones
New from $549.00
Like New $494.95 SAVE 17%
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The Shure SE535LTD utilizes a dedicated tweeter and dual woofers to deliver spacious sound with rich bass. Two detachable remote + mic cables enable you to connect t... Learn more...
PreSonus HP60 6-Channel Headphone Mixing System
PreSonus HP60 6-Channel Headphone Mixing System
New from $299.95 SAVE 21%
Like New $269.95 SAVE 28%
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The PreSonus HP60 is the most flexible and advanced headphone mixing system available for professional and project recording studios as well as live sound in-ear mon... Learn more...
Pioneer HDJ-700K DJ Headphones
Pioneer HDJ-700K DJ Headphones
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Whether you're DJing at home, in the club or auditioning your music on the go, the HDJ-700s adapt to all contexts. Taking inspiration from our top-flight range, thes... Learn more...
Audio-Technica ATH-ANC7b Noise-Cancelling Headphones
Audio-Technica ATH-ANC7b Noise-Cancelling Headphones
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Arrive refreshed after a long flight, avoid distractions in a noisy office, or find peace & quiet in your living room... with ATH-ANC7b QuietPoint(R) Active Noise-Ca... Learn more...
Audio-Technica ATHT200 Headphones
Audio-Technica ATHT200 Headphones
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Audio-Technica brings its pro audio expertise to the design of the ATH-T200 dynamic monitor headphones. Equipped with large-diameter drivers, they also feature an ad... Learn more...
Audio-Technica ATH-A1000Z Art Monitor Closed-Back Headphones
Audio-Technica ATH-A1000Z Art Monitor Closed-Back Headphones
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The Audio-Technica ATH-A1000Z Art Monitor closed-back dynamic headphones feature proprietary large-aperture 53 mm drivers to deliver exquisite Hi-Res Audio reproduct... Learn more...
Audio-Technica ATH-R70x Open-Back Headphones
Audio-Technica ATH-R70x Open-Back Headphones
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The ATH-R70x is Audio-Technica's first pair of professional open-back reference headphones, and it stands as a flagship model in A-T's professional headphone lineup.... Learn more...
PreSonus HP4 4-Channel Headphone Amplifier
PreSonus HP4 4-Channel Headphone Amplifier
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The HP4 from PreSonus answers the need for a headphone distribution amplifier with professional specifications in a small package at an affordable price. The HP4 fea... Learn more...
Audio-Technica ATH-WS99BT Wireless Bluetooth Headphones
Audio-Technica ATH-WS99BT Wireless Bluetooth Headphones
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Built-in headphone amp for clear accurate sound reproduction. The Audio-Technica ATH-WS99BT features a Double Air Chamber System which expands bass output for powerf... Learn more...
Audio-Technica ATH-MSR7 SonicPro Over-Ear Headphones
Audio-Technica ATH-MSR7 SonicPro Over-Ear Headphones
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Springing from Audio-Technica's rich heritage in professional audio, the ATH-MSR7 Over-Ear High-Resolution Audio Headphones are designed to reproduce Hi-Res Audio, a... Learn more...
Audio-Technica ATHANC70 Noise-Cancelling Headphones
Audio-Technica ATHANC70 Noise-Cancelling Headphones
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Audio-Technica ATH-ANC70 QuietPoint active noise-cancelling headphones are lightweight and compact to effectively reduce distracting background noise by up to 90%, w... Learn more...
Audio-Technica ATH-PRO700mk2 DJ Headphones
Audio-Technica ATH-PRO700mk2 DJ Headphones
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Surround your senses with Audio-Technica's sophisticated technology and superior components of the ATH-PRO700MK2 headphones. Experience the clear, well-defined trebl... Learn more...
Behringer SD8 Digital Snake, 8-Channel
Behringer SD8 Digital Snake, 8-Channel
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Digital mixing has revolutionized virtually everything in the live-entertainment production workflow. The SD8 provides 8 MIDAS-designed remote-controllable mic pream... Learn more...
Beats Solo 2 On-Ear Headphones
Beats Solo 2 On-Ear Headphones
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The Solo2 has arrived. Beats' most popular headphones have been redesigned from the inside out. With updated and improved acoustics, the Solo2 lets you feel your mus... Learn more...
Shure SRH1540 Closed-Back Headphones
Shure SRH1540 Closed-Back Headphones
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Building on over 85 years of audio experience, the Shure SRH1540 Premium Closed-Back Headphones deliver superior audio performance, comfort and durability to listene... Learn more...
Furman PST-8 Power Station Multi-Stage AC Power Conditioner
Furman PST-8 Power Station Multi-Stage AC Power Conditioner
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The PST-8 features Furman's SMP circuit which incorporates Linear Filtering Technology (LiFT) and a high current TVZ-MOV to insure that any electronic device (includ... Learn more...
Stanton DJ Pro 3000 MKII Headphones
Stanton DJ Pro 3000 MKII Headphones
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The Stanton DJ Pro 3000 MKII DJ headphones are capable of reproducing a wide frequency range clearly and accurately. Featuring a pair of 50mm Neodymium drivers capab... Learn more...
Allen and Heath ME-1 Personal Monitor Mixer
Allen and Heath ME-1 Personal Monitor Mixer
New from $649.00 SAVE 18%
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The Allen and Heath ME-1 Personal Mixer puts the musician in control of their own monitor mix. Each performer can be given a tailored setup that works perfectly for ... Learn more...
dbx CT3 Advanced Audio Cable Tester
dbx CT3 Advanced Audio Cable Tester
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The dbx CT3 is an advanced cable testing unit allowing you to evaluate a large variety of cables with ease. The CT3 offers many common connectors such as RJ45, RJ11,... Learn more...
Audio-Technica ATHW5000 Closed-Back Headphones
Audio-Technica ATHW5000 Closed-Back Headphones
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New from $779.95 SAVE 35%
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Lose yourself in the experience of amazingly rich, high-fidelity sound. Equipped with striped ebony housing for superb acoustic characteristics, the ATH-W5000 dynami... Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 204-MGFD. Llame Gratis en Español: 800-460-7976
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!