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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been my go-to vendor when I need music equipment or instruments. Their inventory is as good as any of the other online dealers and the prices are comparable and sometimes even lower than other sites. The "Play As You Pay" program has made it very affordable for me to keep updated equipment for the band that I play in." - Customer on May 13, 2015
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Gibson Limited Edition Les Paul "Tribute to Les" Electric Guitar (with Case)
New from $1,999.95 SAVE 59%
or 12 payments
of $166.67
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The Gibson Les Paul Tribute to Les electric guitar pays homage to the legendary guitar and music innovator. This incredible guitar has many of the features of the or... Learn more...
Gibson Midtown Custom Electric Guitar with Case
New from $1,499.00 SAVE 21%
or 12 payments
of $124.92
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The beautiful Gibson Midtown Custom is designed to appeal to a customer who has a budget but longs to own a quality semi-hollowbody guitar.... Learn more...
Gibson 2015 Les Paul Studio Electric Guitar (with Case)
New from $1,106.00 SAVE 45%
or 12 payments
of $92.17
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A reliable workhorse of a Les Paul, Gibson's Les Paul Studio electric guitar is updated for 2015 with a bold look for today's player. A great-value Les Paul that loo... Learn more...
Gibson Limited Edition Les Paul Traditional Classic Electric Guitar (with Case)
New from $1,999.00 SAVE 40%
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of $166.59
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Classic appointments like a non-wire ABR bridge come together with modern touches like the G-Force automatic tuners in this limited-edition offering from Gibson USA!... Learn more...
Gibson Les Paul Custom Lite Electric Guitar (with Case)
New from $1,899.00 SAVE 32%
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of $158.25
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The beauty of this gorgeous Les Paul Custom Lite is more than skin deep, and Gibson USA has also packed added versatility into the traditional formula.... Learn more...
Gibson J45 Standard Acoustic-Electric Guitar (with Case)
New from $2,199.00 SAVE 22%
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of $183.25
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The J45 has been Gibson's top-selling acoustic guitar for years. Nicknamed "The Workhorse" and first introduced in 1942, Gibson's most popular acoustic is now the ic... Learn more...
Gibson Les Paul Electric Bass (with Case)
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The Gibson Les Paul bass guitar has been a favorite among both bass players and Gibson fans for its great look and tone. This bass packs a pair of chrome covered TB ... Learn more...
Gibson 2015 Les Paul Classic Electric Guitar (with Case)
New from $2,051.00 SAVE 45%
Like New $1,414.00 SAVE 62%
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of $170.92
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The Classic is back for 2015! Gibson's 2015 Les Paul Classic electric guitar delivers iconic Les Paul looks along with coil splitting and built-in Turbo Boost in a f... Learn more...
Gibson 2015 Les Paul Traditional Electric Guitar (with Case)
New from $2,591.00 SAVE 45%
Like New $1,769.00 SAVE 63%
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Carry on a tradition with the 2015 Gibson Les Paul Traditional! With no weight relief and Gibson's thickest neck, this hand-wired Les Paul is the most traditional mo... Learn more...
Gibson Songwriter Deluxe Square Shoulder Dreadnought Cutaway Acoustic-Electric Guitar (with Case)
New from $2,599.00 SAVE 22%
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The Songwriter Deluxe Cutaway offers superior performance with Rosewood back and sides and an active transducer pickup. This Cutaway version of the performance model... Learn more...
Gibson 2015 Les Paul Standard Electric Guitar (with Case)
New from $3,383.00 SAVE 46%
Like New $2,244.00 SAVE 64%
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of $281.92
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With the effortlessly playable, super-versatile 2015 Les Paul Standard, Gibson sets the Standard higher than ever! A superbly comfortable asymmetrical neck profile a... Learn more...
Gibson Limited Edition Run SG Standard 24 Fret Electric Guitar, with Firebird pickup (and Case)
New from $1,499.00 SAVE 47%
Like New $1,159.00 SAVE 59%
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Your playing will reach new horizons with the limited-edition 24-Fret Gibson SG Standard. Constructed with the classic tonewood combination of a mahogany body and ma... Learn more...
Gibson 2014 SG Standard Min-ETune Electric Guitar
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The SG Standard for 2014 is both the most comprehensively featured and the best value ever produced in this long and legendary guitar line.... Learn more...
Gibson J-15 Acoustic-Electric Guitar (with Case)
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Gibson has combined their expert craftsmanship, remarkable tonewoods and a short scale design that is big on sound in the J-15. This instrument features a Spruce top... Learn more...
Gibson Exclusive Run Shred Les Paul Studio Flametop with Floyd Rose (with Case)
New from $1,899.95 SAVE 42%
Like New $1,524.00 SAVE 54%
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If you're seeking a full-bore Les Paul primed for the rock excesses of the 21st century, the Shred Les Paul Studio with Floyd Rose is the way to go. This guitar has ... Learn more...
Gibson 2014 Les Paul Standard Peace Electric Guitar (with Case)
New from $2,399.00 SAVE 54%
Like New $1,919.00 SAVE 64%
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As a stunning tribute to the decade that made the Les Paul the biggest voice in rock, the new Les Paul Peace is a fitting member of Gibson's 120th Anniversary celebr... Learn more...
Gibson Les Paul Studio Left-Handed Electric Guitar, with Case
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Like New $899.95 SAVE 59%
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The Gibson Les Paul Studio left-handed electric guitar offers a carved maple top combined with a lightweight modern weight relieved mahogany body for classic Les Pau... Learn more...
Gibson Limited Edition Les Paul Custom Figured Top Electric Guitar (with Case)
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The Gibson Les Paul Custom introduced in 1954, has always represented the highest level of elegance and beauty in the Les Paul family. The Les Paul Custom of the 195... Learn more...
Gibson 2014 Les Paul Signature Min-ETune Electric Guitar (with Case)
New from $1,899.99 SAVE 47%
Like New $1,574.00 SAVE 59%
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of $158.34
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Orville Gibson invented the archtop guitar in 1894. Gibson unveiled the world's most desirable solidbody electric guitar in 1952. Now 120 years after it all started,... Learn more...
Gibson J200 Super Jumbo Standard Acoustic-Electric Guitar (with Case)
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From its inaugural appearance in 1937, Gibson's J200 set a standard others have been trying to match ever since. Today--nearly 71 years later--the legacy of Gibson's... Learn more...
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Questions? Our gear experts can help!
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!