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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Shopping with zZounds is always hassle-free and they usually ship gear the same day I buy it. Also, the package and condition of guitar was impeccable. zZounds you guys are great; thanks again for allowing me to buy the guitar of my dreams." Customer on July 2, 2016
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Mackie Thump15 Powered Loudspeaker
Mackie Thump15 Powered Loudspeaker
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Only the Mackie Thump15 1000W 15" Powered Loudspeaker delivers the class-leading, chest-thumping low end you deserve. With 1000W of power, the Thump15 provides the h... Learn more...
Mackie SRM1850 Powered Subwoofer (1600 Watts, 1x18")
Mackie SRM1850 Powered Subwoofer (1600 Watts, 1x18")
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The Mackie SRM1850 18" Powered Subwoofer is "Built-Like-A-Tank", delivering 1600W of intense power paired with a custom high-output woofer for powerful, chest-poundi... Learn more...
Mackie SRM450 V3 Powered Loudspeaker (1000 Watts, 1x12")
Mackie SRM450 V3 Powered Loudspeaker (1000 Watts, 1x12")
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Mackie designed the SRM450 -- the first and only portable active 2-way loudspeaker with onboard bi-amplification, active crossovers, time-correction and renowned Mac... Learn more...
Mackie SRM650 Powered Speaker (1600 Watts, 1x15")
Mackie SRM650 Powered Speaker (1600 Watts, 1x15")
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The Mackie SRM650 1600W High-Definition Powered Loudspeaker delivers a greater level of SRM ruggedness, output, clarity and simplicity in a 15" design with unmatched... Learn more...
Mackie Control Universal Pro 8-Channel Master Controller with USB
Mackie Control Universal Pro 8-Channel Master Controller with USB
New from $1,099.99 SAVE 26%
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Simply put, Mackie Control Pro Series controllers give your music production software what it needs to feel complete.... Learn more...
Mackie SRM550 Powered Speaker (1600 Watts, 1x12")
Mackie SRM550 Powered Speaker (1600 Watts, 1x12")
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The Mackie SRM550 1600W High-Definition Powered Loudspeaker delivers a greater level of SRM ruggedness, output, clarity and simplicity in a 12" design ideal as a mai... Learn more...
Mackie DL32R Wireless Digital Live Sound Mixer
Mackie DL32R Wireless Digital Live Sound Mixer
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The Mackie DL32R delivers 32 channels of powerful digital mixing that's completely controlled wirelessly from your iPad, freeing you to get in the mix like never bef... Learn more...
Mackie Reach Professional PA System
Mackie Reach Professional PA System
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The Mackie Reach is the ultimate all-in-one professional PA system. The advanced ARC (Amplified Radial Curve) array technology delivers clear, high-fidelity sound to... Learn more...
Mackie SRM2850 Powered Subwoofer (1600 Watts, 2x18")
Mackie SRM2850 Powered Subwoofer (1600 Watts, 2x18")
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Mackie SRM2850 Powered Subwoofers deliver on Mackie's "Built-Like-A-Tank" SRM legacy with ultra-high output designs that can shake any room. The professional-grade a... Learn more...
Mackie DLM12 12" Powered Loudspeaker (2000 Watts)
Mackie DLM12 12" Powered Loudspeaker (2000 Watts)
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The Mackie DLM12 delivers 2000 watts into the most compact, professional portable loudspeaker design ever. Featuring TruSource(TM) technology, the DLM12 is equipped ... Learn more...
Mackie DLM12S 12" Powered Subwoofer (2000 Watts)
Mackie DLM12S 12" Powered Subwoofer (2000 Watts)
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Packing huge power and deep low end into the highest-output compact subwoofer on the market, the Mackie DLM12S 12" Powered Subwoofer delivers 2000 watts of chest-pou... Learn more...
Mackie SRM750 Powered Loudspeaker (1600 Watts, 2x15")
Mackie SRM750 Powered Loudspeaker (1600 Watts, 2x15")
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The Mackie SRM750 Dual 15" 1600W High-Definition Powered Loudspeaker delivers greater levels of SRM ruggedness, clarity and simplicity in a dual 15" design with unma... Learn more...
Mackie PPM1012 12-Channel Powered Mixer (Stereo, 1600 Watts)
Mackie PPM1012 12-Channel Powered Mixer (Stereo, 1600 Watts)
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Ultra-light and rack-mountable, the Mackie PPM1012 professional powered desktop mixer features two ridiculously robust power amps for mains and/or monitors (800W + 8... Learn more...
Mackie 2404VLZ4 24-Channel USB Mixer
Mackie 2404VLZ4 24-Channel USB Mixer
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The 24-channel 2404VLZ4 features the proven performance of Mackie's Onyx mic preamps in a high-headroom/low-noise 4-bus design with a feature set perfect for live so... Learn more...
Mackie SRM1550 Portable Powered Subwoofer (1200 Watts)
Mackie SRM1550 Portable Powered Subwoofer (1200 Watts)
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Complete your Mackie SRM system with the 1200-watt SRM1550 subwoofer, packed with plenty of power and versatility to match SRM loudspeakers perfectly. Only Mackie SR... Learn more...
Mackie 3204VLZ4 32-channel USB Mixer
Mackie 3204VLZ4 32-channel USB Mixer
New from $1,349.99 SAVE 20%
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The 32-channel 3204VLZ4 features the proven performance of Mackie's Onyx mic preamps in a high-headroom/low-noise 4-bus design with a feature set perfect for live so... Learn more...
Mackie C300z and QSC GX3 Complete PA System
Mackie C300z and QSC GX3 Complete PA System
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Like a match made in aural valhalla the Mackie C300z and QSC GX3 Complete PA System combines two Mackie C300z passive 12-inch speakers with the ultra-powerful QSC GX... Learn more...
1 - 17 of 17
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!