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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I got everything the description said I would, and it came quickly in perfect shape. The "Play as you Pay" feature is the best in the world, I love it! Zzounds is THE place to buy equipment!" Customer on July 30, 2016
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Gibson Limited Edition Midtown Standard Traditional Electric Guitar (with Case)
Gibson Limited Edition Midtown Standard Traditional Electric Guitar (with Case)
New from $999.95 SAVE 47%
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The Gibson Midtown Standard starts with premium tone woods which covers the sonic spectrum, from hard rock to soft jazz with an elegant, upscale design. Ultra-playab... Learn more...
Taylor 214ce Deluxe Grand Auditorium Acoustic-Electric Guitar (with case)
Taylor 214ce Deluxe Grand Auditorium Acoustic-Electric Guitar (with case)
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Crisp white binding on a full-gloss body highlights the contours of this eye-catching 200 Series Deluxe Grand Auditorium. A solid Sitka spruce top helps project clea... Learn more...
Fender American Standard Stratocaster Electric Guitar, with Maple Fingerboard and Case
Fender American Standard Stratocaster Electric Guitar, with Maple Fingerboard and Case
New from $1,299.99
Like New $1,089.00
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The Fender American Standard Stratocaster electric guitar offers many of the features that made its predecessors best-selling, go-to guitars, but is upgraded with ag... Learn more...
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar (with Case)
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar (with Case)
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When guitar star Les Paul and Gibson president Ted McCarty sat down at the start of the 1950s to design a revolutionary new solidbody electric guitar, they originall... Learn more...
Marshall DSL40C Guitar Combo Amplifier (40 Watts, 1x12")
Marshall DSL40C Guitar Combo Amplifier (40 Watts, 1x12")
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The Marshall DSL40C is a sturdy, gig-ready 40-watt workhorse with two EL34 power valves, a Celestion speaker and the exact same front and rear panel features as the ... Learn more...
EVH Eddie Van Halen 5150 III Guitar Amplifier Head (50 Watts)
EVH Eddie Van Halen 5150 III Guitar Amplifier Head (50 Watts)
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Loaded with pure EVH Eddie Van Halen sound and power, the EVH Eddie Van Halen 5150 III 50-watt head is a scaled-down version of its acclaimed 100-watt big brother --... Learn more...
Gibson 2016 Firebird V T Electric Guitar (with Gig Bag)
Gibson 2016 Firebird V T Electric Guitar (with Gig Bag)
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Created by legendary automotive designer and visionary Ray Dietrich, the original 1963 Firebirds literally reversed conventional concepts for guitar bodies and heads... Learn more...
Line 6 Pod HD500X Guitar Multi-Effects Pedal
Line 6 Pod HD500X Guitar Multi-Effects Pedal
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The Line 6 POD HD500X delivers more power to inspire your creativity. With an extensive collection of HD amps, 100+ studio and stomp effects, professional-grade back... Learn more...
Gibson 2016 Les Paul Traditional T Electric Guitar (with Case)
Gibson 2016 Les Paul Traditional T Electric Guitar (with Case)
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The Les Paul Traditional 2016 T's foundation is the same traditional tonewood combination that helped make the Les Paul a legend when it was introduced six decades a... Learn more...
PRS Paul Reed Smith SE Zach Myers Signature Electric Guitar (with Gig Bag)
PRS Paul Reed Smith SE Zach Myers Signature Electric Guitar (with Gig Bag)
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Zach Myers, lead guitarist of the multi-platinum rock band Shinedown, picked up a PRS Paul Reed Smith Custom 22 at the age of fifteen and announced his first SE sign... Learn more...
Epiphone EJ200SCE Jumbo Cutaway Acoustic-Electric Guitar
Epiphone EJ200SCE Jumbo Cutaway Acoustic-Electric Guitar
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This beautiful Acoustic-Electric features Gold Hardware, Crown Inlays, and a Maple body.... Learn more...
Gibson 2016 Les Paul Studio T Electric Guitar (with Case)
Gibson 2016 Les Paul Studio T Electric Guitar (with Case)
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The Les Paul Studio 2016 T delivers classic Les Paul tone, style, and playing feel as well as the versatile voices of split coil humbucking pickups - all in a packag... Learn more...
Epiphone Limited Edition Les Paul Custom PRO 100th Anniversary Electric Guitar (with Case)
Epiphone Limited Edition Les Paul Custom PRO 100th Anniversary Electric Guitar (with Case)
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Celebrating the 100th birthday of Les Paul: With 24K Gold Plated Hardware, ProBucker pickups with Coil Splitting, and more!... Learn more...
EVH Eddie Van Halen Wolfgang Special Electric Guitar
EVH Eddie Van Halen Wolfgang Special Electric Guitar
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A spellbinding EVH Eddie Van Halen Wolfgang Special model with a gorgeous arched top basswood body and flame maple top, crafted in EVH's Mexico facility with a re-im... Learn more...
PRS Paul Reed Smith CE24 Electric Guitar (with Gig Bag)
PRS Paul Reed Smith CE24 Electric Guitar (with Gig Bag)
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Since the dawn of rock and roll, the snap and response that comes from a bolt-on neck guitar has been an essential part of the mix. These attributes have, in turn, b... Learn more...
Epiphone Les Paul Custom PRO Electric Guitar
Epiphone Les Paul Custom PRO Electric Guitar
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An Epiphone Les Paul Custom PRO that is dressed to kill. The Les Paul Custom made its debut in 1954 after the initial success of the Les Paul Goldtop. Les Paul himse... Learn more...
Boss ME-80 Guitar Multi-Effects Pedal
Boss ME-80 Guitar Multi-Effects Pedal
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Mobile, battery powered, and filled with a diverse selection of flagship-quality BOSS amps and effects, the BOSS ME-80 is the ideal compact tone processor for perfor... Learn more...
Epiphone Limited Edition ES-335 PRO Electric Guitar
Epiphone Limited Edition ES-335 PRO Electric Guitar
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The Epiphone Limited Edition ES-335 PRO brings a vintage workhorse into the future with Epiphone's Alnico Classic PRO humbuckers and coil-tapping. The original ES-33... Learn more...
Fender American Special Telecaster Electric Guitar (Maple, with Gig Bag)
Fender American Special Telecaster Electric Guitar (Maple, with Gig Bag)
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Features include an alder body with gloss urethane finish, 9.5"-radius maple neck, jumbo frets, Texas Special pickups, and vintage-style three-brass-saddle strings-t... Learn more...
Line 6 Relay G10 Digital Guitar Wireless System
Line 6 Relay G10 Digital Guitar Wireless System
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Relay G10 is the world's easiest guitar wireless system. Just plug in your instrument and it works automatically -- no complex setup required. You'll hear your tone ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!