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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the hands down most helpful and easy to deal with company that I've ever had the pleasure to do business with. They just get it done and done right. Only once have I ever had a product failure. Not only did they immediate set up paid shipping for the return and replacement, but he thought to ask me if I had a gig or anything coming up which needed their special accommodation. I hate to say it about our world these days, but there aren't many companies around who care about their customers this way. An A+ just doesn't do it justice. zZounds has a customer for life in me!" Customer on January 24, 2017
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Gibson 2016 Les Paul Studio Faded T Electric Guitar (with Gig Bag)
Gibson 2016 Les Paul Studio Faded T Electric Guitar (with Gig Bag)
New from $799.00 SAVE 42%
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The Gibson Les Paul Studio Faded features a smooth, unbound body and a traditional carved maple top, with a beautiful faded finish that lends the look of a lovingly ... Learn more...
Marshall DSL40C Guitar Combo Amplifier (40 Watts, 1x12")
Marshall DSL40C Guitar Combo Amplifier (40 Watts, 1x12")
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The Marshall DSL40C is a sturdy, gig-ready 40-watt workhorse with two EL34 power valves, a Celestion speaker and the exact same front and rear panel features as the ... Learn more...
PRS Paul Reed Smith CE24 Electric Guitar (with Gig Bag)
PRS Paul Reed Smith CE24 Electric Guitar (with Gig Bag)
(5)
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Since the dawn of rock and roll, the snap and response that comes from a bolt-on neck guitar has been an essential part of the mix. These attributes have, in turn, b... Learn more...
EVH Eddie Van Halen 5150 III Guitar Amplifier Head (50 Watts)
EVH Eddie Van Halen 5150 III Guitar Amplifier Head (50 Watts)
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Loaded with pure EVH Eddie Van Halen sound and power, the EVH Eddie Van Halen 5150 III 50-watt head is a scaled-down version of its acclaimed 100-watt big brother --... Learn more...
Epiphone Limited Edition ES-335 PRO Electric Guitar
Epiphone Limited Edition ES-335 PRO Electric Guitar
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The Epiphone Limited Edition ES-335 PRO brings a vintage workhorse into the future with Epiphone's Alnico Classic PRO humbuckers and coil-tapping. The original ES-33... Learn more...
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar (with Case)
Gibson Limited Edition 2016 Les Paul Classic Custom Lite Electric Guitar (with Case)
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When guitar star Les Paul and Gibson president Ted McCarty sat down at the start of the 1950s to design a revolutionary new solidbody electric guitar, they originall... Learn more...
Gibson 2016 Les Paul Traditional T Electric Guitar (with Case)
Gibson 2016 Les Paul Traditional T Electric Guitar (with Case)
New from $1,954.00 SAVE 43%
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The Les Paul Traditional 2016 T's foundation is the same traditional tonewood combination that helped make the Les Paul a legend when it was introduced six decades a... Learn more...
Fender American Pro Telecaster Electric Guitar, Maple Fingerboard (with Case)
Fender American Pro Telecaster Electric Guitar, Maple Fingerboard (with Case)
New from $1,399.99
Like New $1,199.00
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Fender is guided by one clear, simple directive: make life better for musicians. While the original Telecaster certainly did that (and then some), we weren't content... Learn more...
Fender Jim Root Telecaster Electric Guitar (with Case)
Fender Jim Root Telecaster Electric Guitar (with Case)
New from $1,199.99
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Plenty of modern features for big sounds. The Jim Root Telecaster (designed for the Slipknot/Stone Sour guitarist) will go to 11! Special features include a mahogany... Learn more...
EVH Eddie Van Halen Wolfgang Special Electric Guitar
EVH Eddie Van Halen Wolfgang Special Electric Guitar
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A spellbinding EVH Eddie Van Halen Wolfgang Special model with a gorgeous arched top basswood body and flame maple top, crafted in EVH's Mexico facility with a re-im... Learn more...
Fender Vintage Reissue '65 Deluxe Reverb Guitar Combo Amplifier (22 Watts, 1x12")
Fender Vintage Reissue '65 Deluxe Reverb Guitar Combo Amplifier (22 Watts, 1x12")
New from $1,099.99
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The 22-watt (at 8 ohms) '65 Deluxe Reverb amp is for rock, country or blues players who want a moderately powered amp they can crank up on the gig or in the studio. ... Learn more...
Fender American Elite Telecaster Electric Guitar (Maple, with Case)
Fender American Elite Telecaster Electric Guitar (Maple, with Case)
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Packed with a baker's dozen of innovations, the American Elite Telecaster is the original solid body electric guitar reimagined for modern players who want bleeding-... Learn more...
Gibson Les Paul Custom Electric Guitar (with Case)
Gibson Les Paul Custom Electric Guitar (with Case)
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The Les Paul Custom, introduced in 1954, has been affectionately nicknamed the Black Beauty and the Fretless Wonder. By any name, it has always represented the highe... Learn more...
Ibanez JEM77P Electric Guitar (with Case)
Ibanez JEM77P Electric Guitar (with Case)
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When Steve Vai teamed up with Ibanez in 1987, little did he realize what a lasting impact his signature model guitar would have. Today, the JEM is an iconic instrume... Learn more...
Fender American Special Telecaster Electric Guitar (Maple, with Gig Bag)
Fender American Special Telecaster Electric Guitar (Maple, with Gig Bag)
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Features include an alder body with gloss urethane finish, 9.5"-radius maple neck, jumbo frets, Texas Special pickups, and vintage-style three-brass-saddle strings-t... Learn more...
Fender '68 Custom Twin Reverb Guitar Combo Amplifier
Fender '68 Custom Twin Reverb Guitar Combo Amplifier
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The Fender '68 Custom Twin Reverb Amp pays tribute to the classic look, sound and performance of Fender's late-'60s "silver- face" amps. In a special twist, both cha... Learn more...
Epiphone Tony Iommi SG Custom Electric Guitar
Epiphone Tony Iommi SG Custom Electric Guitar
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Epiphone proudly announces the Epiphone Ltd. Ed. Tony Iommi Signature SG Custom, designed by the "Godfather of Heavy Metal" himself and featuring Gibson USA Tony Iom... Learn more...
Fender '68 Custom Deluxe Reverb Guitar Combo Amplifier
Fender '68 Custom Deluxe Reverb Guitar Combo Amplifier
New from $1,049.99
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1968 was a transitional year for Fender amps, with tone that was still pure Fender but a look that was brand new. With a silver-and-turquoise front panel and classy ... Learn more...
Epiphone Les Paul Special II Player Pack
Epiphone Les Paul Special II Player Pack
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The Epiphone Les Paul Special II Players Pack features the popular Special II guitar and Epiphone's Studio 10 amplifier, with all the accessories you need to get sta... Learn more...
EVH Eddie Van Halen Striped Series Electric Guitar
EVH Eddie Van Halen Striped Series Electric Guitar
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Reminiscent of the Iconic Striping on Eddie's Frankenstein Guitar, the EVH Eddie Van Halen Striped Series Electric Guitar features a quartersawn maple neck, 22 fret ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!