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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has amazing customer service and their Play As Your Pay option makes it very realistic for working musicians to use professional gear." Customer on January 11, 2016
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Epiphone DR100 Acoustic Guitar Package
Epiphone DR100 Acoustic Guitar Package
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New from $129.99 SAVE 45%
Like New $89.95 SAVE 62%
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The Epiphone DR-100 has long been our best selling acoustic guitar with the look, sound, and build quality that first time players and professionals expect to find w... Learn more...
On-Stage XCG-4 Tripod Guitar Stand
On-Stage XCG-4 Tripod Guitar Stand
New from $12.95 SAVE 43%
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on orders $249.00+ details
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The XCG4 holds virtually any acoustic or electric guitar or bass. This is a tubular metal stand with black velveteen rubber padding, a heavy-duty sheet metal leg hou... Learn more...
Boss TU-3 Chromatic Tuner Pedal
Boss TU-3 Chromatic Tuner Pedal
New from $99.00 SAVE 38%
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The world's top-selling stage tuner, the BOSS TU-2, evolves and improves with the debut of the TU-3. Housed in a tank-tough BOSS stompbox body, the TU-3 features a s... Learn more...
Arcadia DL38 Acoustic Guitar Package
Arcadia DL38 Acoustic Guitar Package
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Have you always dreamed of playing guitar? The Arcadia DL38 is designed and built to be the best playing, best sounding acoustic guitar for the entry and intermediat... Learn more...
Vorson AUP2 Concert Ukulele
Vorson AUP2 Concert Ukulele
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New from Beijing is the Vorson AUG ABS Series created by master designer Mr. Zhang Xuemin. AUK ukuleles are precision molded using high quality ABS materials that gu... Learn more...
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
New from $109.00 SAVE 45%
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This Epiphone guitar case was designed specifically to fit the Epiphone John Lennon EJ160E Acoustic Guitar, the Dove, and other dreadnought instruments. It provides ... Learn more...
Vorson Leather Flame Guitar Strap
Vorson Leather Flame Guitar Strap
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The Vorson Leather Flame Guitar Strap features leather padding and is 2.5 inches wide...just right, for style and comfort. This strap also features an overlaid and s... Learn more...
World Tour Acoustic Guitar Gig Bag
World Tour Acoustic Guitar Gig Bag
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Economically priced while offering protection not seen in bags at twice the price, the World Tour Deluxe Acoustic Guitar Gig Bag features high-density padding on all... Learn more...
Grundorf GMT-003 Guitar Maintenance Table
Grundorf GMT-003 Guitar Maintenance Table
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Now an even more compact version of the GMT-002 Guitar Maintenance Table, The Grundorf GMT-003 folds in half to make it more convenient for travel than ever before!... Learn more...
Vorson AUG Concert Ukulele
Vorson AUG Concert Ukulele
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The Vorson AUG Ukulele Series was designed to provide the beginner ukulele player with an easy to play uke with the tone and volume of wood. Precision molded of ABS ... Learn more...
BeatBuddy Official Footswitch
BeatBuddy Official Footswitch
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The BeatBuddy footswitch helps you get the most out of your BeatBuddy: It's easy to add accent hits, drum breaks (pauses), tap tempo, scroll through songs, and more,... Learn more...
SKB PS8 Powered Pedalboard (with Gig Bag)
SKB PS8 Powered Pedalboard (with Gig Bag)
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The 1SKB-PS-8 Powered Pedalboard is injection-molded from eco-friendly rubber modified styrene which provides for a very durable and rigid, yet lightweight platform ... Learn more...
Ibanez TS9 Tube Screamer Overdrive Pedal
Ibanez TS9 Tube Screamer Overdrive Pedal
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There is no single stomp box more famous than the Ibanez Tube Screamer. Thanks to tubelike distortion, smooth sustain, fat tone, and acclaim by artists too numerous ... Learn more...
Fender Champion 20 Guitar Combo Amplifier (20 Watts, 1x8")
Fender Champion 20 Guitar Combo Amplifier (20 Watts, 1x8")
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Simple to use and versatile enough for any style of guitar playing, there's a Fender Champion amp that's right for you whether you're looking for your first practice... Learn more...
Luna TCMAH Concert Tattoo Ukulele with Gig Bag
Luna TCMAH Concert Tattoo Ukulele with Gig Bag
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The Luna Concert Tattoo Mahogany is a traditional concert ukulele that takes its design from traditional Hawaiian body ornamentation. Those designs were monochromati... Learn more...
TC Electronic PolyTune 2 Polyphonic Tuner Pedal
TC Electronic PolyTune 2 Polyphonic Tuner Pedal
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With PolyTune 2, you get an instant clear overview, no matter what the situation. And the ambient light sensor makes sure you get just the right amount of brightness... Learn more...
Silvertone SD3000 Acoustic Guitar Package
Silvertone SD3000 Acoustic Guitar Package
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This complete package includes the SD3000 dreadnought (full) size acoustic guitar with a natural top, mahogany stained back and sides, rosewood fingerboard and step-... Learn more...
Ibanez Powerpad 541 Series Electric Guitar Gig Bag
Ibanez Powerpad 541 Series Electric Guitar Gig Bag
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Safe, sound and style. There's no reason that a sleek, smartly-designed gig bag can't keep your precious instrument secure as well. With its padded bottom and sidewa... Learn more...
Boss PSA-120S2 Power Adapter
Boss PSA-120S2 Power Adapter
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The Boss PSA-120S2 power adapter is designed to provide power to all Boss compact pedals, tuners, ME multi-effects, DR drum machines, FC foot controllers, and metron... Learn more...
On-Stage GS7561 Foldable Multi-Guitar Stand, 5-Space
On-Stage GS7561 Foldable Multi-Guitar Stand, 5-Space
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The On-Stage GS7561 is a cost effective way to display a combination of electric and acoustic instruments on stage, in the studio, or at home. Guitars line up in sin... Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 201-0MMB. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!