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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is simply the best. If somethings wrong they go out of there way to make it right. I think from my own experience you will enjoy doing business with zzounds." - Customer on April 14
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Snark SN-5 Clip-On Chromatic Tuner for Guitar, Bass and Violin
Snark SN-5 Clip-On Chromatic Tuner for Guitar, Bass and Violin
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Priced just right for any budget, get the Snark SN-5 clip-on chromatic tuner. This chromatic tuner helps you get the perfect tuning fast and easy - just what you nee... Learn more...
On-Stage XCG-4 Tripod Guitar Stand
On-Stage XCG-4 Tripod Guitar Stand
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The XCG4 holds virtually any acoustic or electric guitar or bass. This is a tubular metal stand with black velveteen rubber padding, a heavy-duty sheet metal leg hou... Learn more...
Ernie Ball Regular Slinky 2221 Electric Guitar Strings (10-46)
Ernie Ball Regular Slinky 2221 Electric Guitar Strings (10-46)
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Ernie Ball Regular Slinky Electric Strings are their top selling set, and are favored by many musicians around the globe. Regular Slinky strings are played by Eric C... Learn more...
Dunlop Tortex Standard Picks (12-Pack)
Dunlop Tortex Standard Picks (12-Pack)
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The picks used by top musicians worldwide. Tortex picks are carefully designed and manufactured to give the characteristic maximum memory and minimum wear that made ... Learn more...
Epiphone Hardshell Case for Les Paul-Style Guitars
Epiphone Hardshell Case for Les Paul-Style Guitars
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits Epiphone Les Paul-shaped g... Learn more...
D'Addario Plain Individual Electric Guitar String
D'Addario Plain Individual Electric Guitar String
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D'Addario XL Electric Guitar strings are world-renowned as "The Player's Choice" amongst guitar players of all genres and styles. D'Addario Plain Steel strings are m... Learn more...
Ernie Ball 2223 Super Slinky Electric Guitar Strings (9-42)
Ernie Ball 2223 Super Slinky Electric Guitar Strings (9-42)
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Ernie Ball Super Slinky Electric Strings are played by Jimmy Page, Jeff Beck, and Angus Young. These strings are precision manufactured to the highest standards and ... Learn more...
Martin SP Lifespan 80/20 Bronze Acoustic Guitar Strings
Martin SP Lifespan 80/20 Bronze Acoustic Guitar Strings
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The Martin SP Lifespan acoustic guitar strings are treated with Cleartone proprietary technology to bring you the longest possible string life without sacrificing to... Learn more...
Epiphone DR100 Acoustic Guitar Package
Epiphone DR100 Acoustic Guitar Package
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The Epiphone DR-100 has long been our best selling acoustic guitar with the look, sound, and build quality that first time players and professionals expect to find w... Learn more...
Dunlop Nylon Standard Picks (12-Pack)
Dunlop Nylon Standard Picks (12-Pack)
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Dunlop Manufacturing produces many different types and sizes of picks to suit the varied preferences of today's musicians. Dunlop's wide variety of gauges, shapes, s... Learn more...
Hosa GST-437 Traditional-Style Guitar Stand
Hosa GST-437 Traditional-Style Guitar Stand
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The Traditional-Style Guitar Stand by Hosa Technology features lightweight tubular construction and adjustable height suitable for most any electric, acoustic and ba... Learn more...
TC Electronic Ditto Looper Pedal
TC Electronic Ditto Looper Pedal
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The TC Electronic Ditto Looper is the looper you try once and love for life. And you simply gotta try it. We've taken all that is good about loopers, trimmed away al... Learn more...
Elixir Nanoweb Electric Guitar Strings
Elixir Nanoweb Electric Guitar Strings
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Elixir Strings with ultra thin Nanoweb coating sound great 3 to 5 times longer than ordinary strings.... Learn more...
Elixir Nanoweb Acoustic Guitar Strings
Elixir Nanoweb Acoustic Guitar Strings
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Elixir Strings with ultra thin Nanoweb coating sound great 3 to 5 times longer than ordinary strings.... Learn more...
Martin SP 80/20 Bronze Studio Performance Acoustic Guitar Strings
Martin SP 80/20 Bronze Studio Performance Acoustic Guitar Strings
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The Martin SP Studio/Performance Series strings are ideal live, in the studio, or wherever maximum string life is desired.... Learn more...
Vorson Leather Flame Guitar Strap
Vorson Leather Flame Guitar Strap
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The Vorson Leather Flame Guitar Strap features leather padding and is 2.5 inches wide...just right, for style and comfort. This strap also features an overlaid and s... Learn more...
Dunlop Dual Design Straplok System
Dunlop Dual Design Straplok System
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Dunlop Staploks adapt to your instrument by replacing existing strap pins/screws with special Straplok System buttons/screws. Two strap attachments are also included... Learn more...
Boss PSA-120S Power Supply
Boss PSA-120S Power Supply
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The PSA120S is the recommended power supply for products including the BOSS Compact and Twin pedals, ME-50/-20/-20B Multi-effects, the DB-66/-88/-90 metronomes, DR-S... Learn more...
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
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D'Addario EXL110 Nickel Wound Electric Guitar strings are world-renowned as "The Player's Choice" amongst players of all genres and styles. XL's are precision wound ... Learn more...
Boss TU-3 Chromatic Tuner Pedal
Boss TU-3 Chromatic Tuner Pedal
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The world's top-selling stage tuner, the BOSS TU-2, evolves and improves with the debut of the TU-3. Housed in a tank-tough BOSS stompbox body, the TU-3 features a s... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!