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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos Zounds is probably the most honest online retailer Ive ever dealt with. Every little guarantee they make to you, they live up to it. I cannot put into words how much I appreciate that. 2 day shipping means 2 day shipping with Zounds, and any question Ive ever had they have answered it promptly. - Customer on May 12

Discounted and Used Computer Audio and Software

If you don't mind a minor blemish on your USB interface or DAW software that has been repackaged, you'll save a ton in our Computer Audio gear Blowouts section!
Blowouts Available in Limited Quantities - Act Now! Details »
Full 45-day Money Back Guarantee · Super Low Blowout Prices
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Universal Audio Apollo Twin Duo Thunderbolt Audio Interface (Mac)
Universal Audio Apollo Twin Duo Thunderbolt Audio Interface (Mac)
(8)
New from $899.00 SAVE 20%
Like New $754.95 SAVE 33%
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The Universal Audio Apollo Twin Audio Interface reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everywhere.... Learn more...
Universal Audio Apollo Twin USB Duo Audio Interface (Windows)
Universal Audio Apollo Twin USB Duo Audio Interface (Windows)
New from $899.00 SAVE 20%
Like New $749.95 SAVE 33%
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Apollo Twin USB reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everywhere. This 2x6 USB 3 audio interface ... Learn more...
PreSonus Studio 192 USB Audio Interface
PreSonus Studio 192 USB Audio Interface
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The PreSonus Studio 192 is an audio interface and studio command center combined in one rack space. Its ultra-low latency USB 3.0 audio interface offers 26 x 32 I/O ... Learn more...
Focusrite Scarlett 18i20 USB 2.0 Audio Interface
Focusrite Scarlett 18i20 USB 2.0 Audio Interface
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For bands and engineers, Scarlett 18i20 combines quality, capacity, and expandability (ADAT & S/PDIF): 8 Focusrite mics pres and multiple outputs for cue mixes.... Learn more...
Universal Audio Apollo 8 Thunderbolt Audio Interface
Universal Audio Apollo 8 Thunderbolt Audio Interface
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The UAD Apollo 8 is an elegant update to one of the world's most popular professional audio interfaces -- delivering enhanced sound with the tone, feel, and flow of ... Learn more...
Universal Audio Apollo Twin Solo Thunderbolt Audio Interface
Universal Audio Apollo Twin Solo Thunderbolt Audio Interface
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New from $699.00 SAVE 20%
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The Universal Audio Apollo Twin Solo Audio Interface reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everyw... Learn more...
Mackie Control Universal Pro 8-Channel Master Controller with USB
Mackie Control Universal Pro 8-Channel Master Controller with USB
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Simply put, Mackie Control Pro Series controllers give your music production software what it needs to feel complete.... Learn more...
Behringer X-TOUCH Control Surface
Behringer X-TOUCH Control Surface
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Lay your hands on your music with the Behringer X-TOUCH Universal Control Surface. This brilliant controller has everything you need for your home studio or live set... Learn more...
PreSonus AudioBox USB Audio Interface
PreSonus AudioBox USB Audio Interface
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Capture your ideas wherever you are with the PreSonus AudioBox USB 2x2 USB recording system. The AudioBox USB is a USB bus-powered audio recording interface featurin... Learn more...
Focusrite Scarlett 6i6 USB 2.0 Audio Interface
Focusrite Scarlett 6i6 USB 2.0 Audio Interface
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For duos and trios, Scarlett 6i6 captures your group's unique sound: record with 2 Focusrite mic pres, 2 line inputs, S/PDIF, and set up multiple monitor mixes.... Learn more...
Focusrite Saffire Pro 40 FireWire Audio Interface
Focusrite Saffire Pro 40 FireWire Audio Interface
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Focusrite's unparalleled preamp legacy forms the foundation of this interface, with eight award-winning Focusrite preamps. This interface delivers seamless integrati... Learn more...
Apogee Duet Audio Interface for iPad and Mac
Apogee Duet Audio Interface for iPad and Mac
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Apogee Duet is an award-winning audio interface, headphone amp and MIDI interface making it easy to create professional recordings anywhere on your iPod touch, iPhon... Learn more...
Focusrite Saffire Pro 26 FireWire and Thunderbolt Audio Interface
Focusrite Saffire Pro 26 FireWire and Thunderbolt Audio Interface
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Saffire PRO 26 is part of Focusrite's family of professional studio-quality Firewire/Thunderbolt compatible audio interfaces, with full 24-bit/96kHz conversion and f... Learn more...
Focusrite Scarlett 18i8 USB 2.0 Audio Interface
Focusrite Scarlett 18i8 USB 2.0 Audio Interface
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Like New $314.95
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For small bands, Scarlett 18i8 is both portable and expandable (ADAT & S/PDIF). It is equipped with 4 Focusrite mics pres, MIDI I/O, and 2 headphone amps.... Learn more...
Roland UA-1610 Studio-Capture USB 2.0 Audio Interface
Roland UA-1610 Studio-Capture USB 2.0 Audio Interface
(1)
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With the STUDIO-CAPTURE, Roland once again raises the performance standard for computer-based audio production. This addition to the acclaimed CAPTURE family boasts ... Learn more...
PreSonus AudioBox 1818VSL USB Audio Interface
PreSonus AudioBox 1818VSL USB Audio Interface
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Recording bands and project-studio owners will love the revolutionary 18-channel, rack-mount PreSonus AudioBox 1818VSL because it has the power of an 18 x18 StudioLi... Learn more...
Icon QCon Pro USB MIDI Control Surface
Icon QCon Pro USB MIDI Control Surface
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The Icon QCon Pro is a USB-MIDI Controller station with 8 touch-sensitive motorized faders. It has 8 encoder knobs, a cool backlit LCD display for channel name, cont... Learn more...
Mackie Control Extender Pro 8-Channel Extension for Control Universal Pro
Mackie Control Extender Pro 8-Channel Extension for Control Universal Pro
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The Mackie Control Extender Pro is an eight-channel control surface extension for MCU Pro. Slightly narrower than a MCU Pro, the Extender Pro has all the channel str... Learn more...
Icon QCon EX Expansion Controller for Qcon Pro
Icon QCon EX Expansion Controller for Qcon Pro
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The iCon Qcon EX extends the Qcon Pro with 8 more channels. Any channel features the same elements as found on the Qcon Pro -- like touch-sensitive motorized faders ... Learn more...
PreSonus AudioBox 44VSL USB Audio Interface
PreSonus AudioBox 44VSL USB Audio Interface
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Recording without effects is like playing a video game blindfolded. The 4-in, 4-out PreSonus AudioBox 44VSL gives you the same near-zero-latency signal processing as... Learn more...
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!