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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The Play as you Pay offer was very straightforward and the smaller payments were much easier on my budget. The guitar arrived in great shape!" - Customer on July 5, 2017
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Shure KSM8 Dualdyne Dynamic Cardioid Vocal Microphone
Shure KSM8 Dualdyne Dynamic Cardioid Vocal Microphone
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As the first-ever dual-diaphragm dynamic handheld microphone, the premium KSM8 Dualdyne Cardioid Vocal Dynamic Microphone is a groundbreaking feat of engineering des... Learn more...
Shure KSM9 Dual-Pattern Handheld Condenser Microphone
Shure KSM9 Dual-Pattern Handheld Condenser Microphone
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Engineered to exacting standards, KSM9 unites the best of studio and stage. With its dual diaphragm design and switchable polar patterns, KSM9 reveals nuance and sub... Learn more...
Shure KSM32 Studio Condenser Microphone (Champagne)
Shure KSM32 Studio Condenser Microphone (Champagne)
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The Shure KSM32 is a side-address, cardioid condenser microphone for highly critical studio recording and live sound productions. It offers an extended frequency res... Learn more...
Shure KSM313/NE Dual Voice Ribbon Microphone
Shure KSM313/NE Dual Voice Ribbon Microphone
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The Shure KSM313/NE is a premium bi-directional ribbon microphone for world-class audio and performance. The Dual-Voice design features discrete front-and-rear side ... Learn more...
Shure KSM137 Small-Diaphragm Condenser Microphones, Stereo Matched Pair
Shure KSM137 Small-Diaphragm Condenser Microphones, Stereo Matched Pair
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The Shure KSM137 is an end-address condenser microphone with a cardioid polar pattern. Designed for studio use, yet rugged enough for live applications, the KSM137 c... Learn more...
Shure SM27 Multi-Purpose Condenser Microphone
Shure SM27 Multi-Purpose Condenser Microphone
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A rugged and versatile large-diaphragm, side-address cardioid microphone, with low self-noise and extended frequency response, the Shure SM27 Condenser Microphone pi... Learn more...
Shure KSM44A Multi-Pattern Large Dual-Diaphragm Condenser Microphone
Shure KSM44A Multi-Pattern Large Dual-Diaphragm Condenser Microphone
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The Shure KSM44/SL is a multiple pattern (cardioid, omnidirectional, bidirectional), externally biased, dual large diaphragm condenser microphone with extremely low ... Learn more...
Shure KSM42 Large Dual-Diaphragm Side Address Condenser Microphone
Shure KSM42 Large Dual-Diaphragm Side Address Condenser Microphone
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The Shure KSM42 is a large dual-diaphragm microphone perfect for capturing sophisticated, powerful, and intimate vocal performances.... Learn more...
Shure KSM141 Multi-Pattern Microphone
Shure KSM141 Multi-Pattern Microphone
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The Shure KSM141 is an end-addressed condenser microphone with mechanically switching dual polar patterns (cardioid and omni-directional). Designed for studio use, y... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!