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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome! Their payment plan makes it easy to get gear you want/need with reasonable monthly payments." Customer on July 9, 2016
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Sennheiser EW 500-945 G3 Wireless Handheld Microphone Set
Sennheiser EW 500-945 G3 Wireless Handheld Microphone Set
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From Sennheiser's Evolution Wireless 500 Series, the EW 500-945 G3 system is a vocal wireless mic system with a supercardioid dynamic microphone. Great technology th... Learn more...
Sennheiser XSW 35 Handheld Microphone Wireless Vocal Set
Sennheiser XSW 35 Handheld Microphone Wireless Vocal Set
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Rugged, reliable and easy-to-use, XS Wireless delivers renowned Sennheiser sound to small venues, conference rooms or houses of worship. The Sennheiser XSW 35 Vocal ... Learn more...
Sennheiser EW 172 G3 Guitar/Bass Wireless Instrument Set
Sennheiser EW 172 G3 Guitar/Bass Wireless Instrument Set
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You have worked hard to get your guitar tone, now retain that great tone but go wireless. The system's new cable emulator feature allows you adjust virtual cable len... Learn more...
Sennheiser EW 500-965 G3 Wireless Handheld Condenser Microphone Set
Sennheiser EW 500-965 G3 Wireless Handheld Condenser Microphone Set
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From Sennheiser's Evolution Wireless 500 Series, the EW 500-965 G3 system is a top-notch vocal set. Includes an outstanding large-diaphragm true condenser cardioid/s... Learn more...
Sennheiser XSW 65 Handheld Wireless Microphone Vocal Set
Sennheiser XSW 65 Handheld Wireless Microphone Vocal Set
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Rugged, reliable and easy-to-use, XS Wireless delivers renowned Sennheiser sound to small venues, conference rooms or houses of worship. The XSW 65 Vocal Set capture... Learn more...
Sennheiser XSW 52 Wireless Headset Microphone Set
Sennheiser XSW 52 Wireless Headset Microphone Set
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The Sennheiser XS Wireless Headset Microphone Set gives you absolute freedom of movement for a vivid and impressive performance. The professional ME 3 headworn micro... Learn more...
Sennheiser EW 112 G3 Wireless Lavalier Microphone Set
Sennheiser EW 112 G3 Wireless Lavalier Microphone Set
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Make your presentations come to life. The included omni-directional microphone provides natural speech reproduction while remaining inconspicuously small. The bodypa... Learn more...
Sennheiser XSW 12 Lavalier Wireless Presentation Set
Sennheiser XSW 12 Lavalier Wireless Presentation Set
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Make your presentations come to life! Rugged, reliable and easy-to-use, XS Wireless delivers renowned Sennheiser sound to small venues, conference rooms or houses of... Learn more...
Sennheiser EW 122 G3 Lavalier Wireless Microphone Set
Sennheiser EW 122 G3 Lavalier Wireless Microphone Set
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The Evolution G3 Presentation lapel system offers professional quality with a discreet microphone that's easy on the voice. The compact cardioid clip-on microphone i... Learn more...
Sennheiser EW 500-935 G3 Wireless Handheld Microphone Set
Sennheiser EW 500-935 G3 Wireless Handheld Microphone Set
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From Sennheiser's Evolution Wireless 500 Series, the EW 500-935 G3 system is a vocal set with a legendary microphone capsule. Includes the stage-proven cardioid SKM ... Learn more...
Sennheiser XSW 72 Wireless Guitar/Bass Instrument Set
Sennheiser XSW 72 Wireless Guitar/Bass Instrument Set
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Rugged, reliable and easy-to-use, the Sennheiser XSW72 Wireless Instrument Set delivers renowned Sennheiser sound to small venues or houses of worship. A compact bod... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!