About Live Chat

Our Live Chat system allows you to speak with a real human musician via an instant messenger-type interface. It's easy!

  1. Click the Live Chat icon to launch the Live Chat window.
  2. Enter your name and a valid email address. This will let us contact you if you get disconnected, and will not be used for any other purpose (see our privacy policy).
  3. Ask away!

During your chat, the operator may link you directly to a web page to help with your question. If you have pop-up blockers enabled, you may have to click the link to view the recommended page.

After your chat, you will be able to:

  • Rate the operator that you spoke with. This helps us keep our service at its best. We really appreciate your response here.
  • Email a transcript to yourself. This will allow you to keep a copy of the conversation you had in case you need to reference it in the future.

Live Chat Hours:

M - F : 9am - 9pm EST

Click here to enter zZounds Live Chat:

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zZounds.com Factoids
  • Number of Names or Emails We've Sold or Given to Third Parties:
    0
  • Seconds You'll Spend in an Auto-Attendant When You Call:
    0
  • Seconds You'll Spend Talking to Someone Who Doesn't Know or Doesn't Care:
    0
  • Commission Rate for the Expert Musicians Who Will Answer Your Call:
    0%
  • Percentage of Website Visitors Who Report Having Ever Seen a Lower Price:
    0.3%
  • Percentage of Valid Orders That Ship Immediately:
    99.85%
  • Ratio of zZounds Inventory to a Typical Local Store:
    More than 50 to 1
  • Number of Unedited, Unbiased User Product Ratings:
    306,000
  • Number of Happy Customers:
    600,000+
  • Money We Lose On Shipping:
    A Lot

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Would you like to receive periodic email notices of new items, special buys, and promotions? WE WILL NOT SHARE YOUR EMAIL ADDRESS WITH ANYONE ELSE. You can unsubscribe at any time.

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