I bought a "blemished" version of this interface recently and I have to say, I'm incredibly impressed. I've spent years using the Focusrite series from the Sapphire firewire interfaces to several Scarlett 2i2s. All of them have either had hardware failures or constant static and distortion in the signals. I'm not the only one either. The latest Scarlett series have constant issues with this and its just disappointing. I thought these interfaces sounded good until I used the unlikely underdog, Zoom. I wasn't too keen on purchasing this device considering I've never used their products outside a field recorder. However, the sound is noticeably clearer from my monitors, much more depth in the headphones, the mic pres are impressive and blow focusrite out of the park. The build quality is certainly better and the software is basic but give you options such for getting a better headphone mix. I use this in Pro Tools, for discord and gaming, for taking phone calls at work and it hasn't failed me once. I haven't had a single complaint about scratchy or distorted audio from my friends in discord. I'm disappointed in myself for not purchasing a different interface earlier. I have yet to see how long this device will hold up but I can definitely say this is a better product out of the box and Zoom really knocked it out of the park. If you're looking to upgrade, especially from the Focusrite 2i2 series, and you like to use your interface for multiple platforms - this is it. Drivers are… read more up to date and USB 3 is awesome. The USB cable is well built and super long too. This thing is just awesome and well worth the price point. I lucked out and bought a "blemished" product that literally has no blemishes. Looks, feels, sounds and performs brand new. I'm so excited and really appreciate zZounds for the quick shipping and lowered price point. If anything comes up, I'd be happy to repost or edit my review.

Sound
For the price point, its better than what's on the market today. Surprisingly destroys the competition. This is an underdog product.

Features
The most useful feature is the software component. You can turn up your mic in the headphone mix to hear yourself, engage phantom power, adjust monitor mix and mic pre, there is also a loopback function. The least useful, for myself, is the reverb/delay effects.

Ease of Use
Its very easy, just like any other product in this category. The design layout is just like focusrite's but the sound is noticeably better.

Quality
Its very well constructed, the knobs have some tension and don't feel loose. Its feels sturdy and well built. I'm sure its a little heavier than competitors.

Value
I believe products like this are a bit overpriced in general. What you're actually paying for with this device is reliability, optional power supply, and incredible sound mic pres and audio output. I don't think you can find an interface at this price point that's better. Focusrite is very disappointing and are not on par with quality compared to Zoom.

Manufacturer Support
I haven't not dealt with them directly but their software and drivers are up to date and easy to find. I don't anticipate reaching out to them as I did not purchase this directly from them and its a blemished product.

The Wow Factor
I suppose the cosmetic is nice with the slate grey, metal, aluminum look complimented with the Blue LEDS. But that's not what I purchase these products for. If I did, I wouldn't have bought a red interface from Focusrite so many times.

Musical Background:
Hobbyist, Student, Musician, Engineer, Podcaster, Gamer read less